cemrn
Brilliant_Rock
- Joined
- Jan 28, 2010
- Messages
- 568
He's been a bit slow with shipping but he has answered all emails timely.smitcompton said:Hi,
Just wanted to make a comment. This Bob Kast seems a bit difficult to work with. He doesn't seem to be all that responsible. I read this over and over. He doesn't even answer e-mails. What kind of businessman is this? Not for me.
Annette
This has been my experience as well, but compared to what other people charge for similar stones I'm willing to take a certain amount of risk and hassle. My priority is quality for cheap but others' might be fantastic service or getting exactly what they want which I wouldn't recommend him for.smitcompton said:Hi,
Just wanted to make a comment. This Bob Kast seems a bit difficult to work with. He doesn't seem to be all that responsible. I read this over and over. He doesn't even answer e-mails. What kind of businessman is this? Not for me.
Annette
aaaah my badCharmyPoo said:Bob isn't as responsive as say Barry ... but he isn't a bad guy. His prices make up for the lower customer service levels. I wouldn't say his service is so poor that I wouldn't use him .. I actually like him. He will do what is right - send you a stone to look at, allow returns etc.
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He kinda gave me the impression the other 2 times that the stone had been sent priority mail. Today he told me to be patient the stone was sent yesterday. Well I wasn't trying to be impatient I was truly worried it was lost. I am in a good mood today and I found it amusing. I think he just does things on his own time. Not everyone is on ME time I guessooo~Shiney! said:Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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cemrn said:He kinda gave me the impression the other 2 times that the stone had been sent priority mail. Today he told me to be patient the stone was sent yesterday. Well I wasn't trying to be impatient I was truly worried it was lost. I am in a good mood today and I found it amusing. I think he just does things on his own time. Not everyone is on ME time I guessooo~Shiney! said:Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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Again the price was really good. I am pretty uneducated about gems so when I get it I'll be posting pics so you all can advise me if it is a keeper.