Hi Everyone,
Just received this custom ring through from Ritani containing a mined oval diamond. I don't know whether I'm just overthinking things, or whether the below issues are a genuine reason for concern:
1. Would you say the bow-tie effect on this diamond is too pronounced? I was assured during the design process by the in-house gemologist that it was minimal on this diamond, but I wanted other opinions
2. The diamond looks to not be set correctly into the prongs. When holding the ring between my finger and thumb and very lightly gripping the diamond, I can feel that there is a very small amount of 'rocking' movement from the diamond. I understand that there should be no movement at all. Inspecting the prong 'claws' more closely, it looks like 2 of the claws aren't gripping the diamond fully, with maybe less than a millimeter gap between the diamond and the claws.
3. The prongs are uneven. I understand these rings are hand set, so I don't imagine they'd ever be 100% symmetrical, but these look way too out of balance.
I've requested a return to repair the defects. Instead, should I just get a refund and look elsewhere?
I appreciate any thoughts!
Just received this custom ring through from Ritani containing a mined oval diamond. I don't know whether I'm just overthinking things, or whether the below issues are a genuine reason for concern:
1. Would you say the bow-tie effect on this diamond is too pronounced? I was assured during the design process by the in-house gemologist that it was minimal on this diamond, but I wanted other opinions
2. The diamond looks to not be set correctly into the prongs. When holding the ring between my finger and thumb and very lightly gripping the diamond, I can feel that there is a very small amount of 'rocking' movement from the diamond. I understand that there should be no movement at all. Inspecting the prong 'claws' more closely, it looks like 2 of the claws aren't gripping the diamond fully, with maybe less than a millimeter gap between the diamond and the claws.
3. The prongs are uneven. I understand these rings are hand set, so I don't imagine they'd ever be 100% symmetrical, but these look way too out of balance.
I've requested a return to repair the defects. Instead, should I just get a refund and look elsewhere?
I appreciate any thoughts!