Go Blue 99
Rough_Rock
- Joined
- Aug 2, 2006
- Messages
- 39
does Jewelers Mutual work with pricescope vendors?
- Thread starter Go Blue 99
- Start date
- Status
Regular Guy
Ideal_Rock
- Joined
- Jul 6, 2004
- Messages
- 5,963
Jewelers Mutual''s Program does benefit the referring jeweler.
If there is a loss the "referring" jeweler get the replacement sale in the event of a loss. This is a benefit to those referring, as in the event of a loss, it builds in a second sale, although at greatly reduced prices, a percentage of the cost of the item.
If the insured wants to go elsewhere for the replacement, I believe JM would honor that request.
Rockdoc
If there is a loss the "referring" jeweler get the replacement sale in the event of a loss. This is a benefit to those referring, as in the event of a loss, it builds in a second sale, although at greatly reduced prices, a percentage of the cost of the item.
If the insured wants to go elsewhere for the replacement, I believe JM would honor that request.
Rockdoc
Regular Guy
Ideal_Rock
- Joined
- Jul 6, 2004
- Messages
- 5,963
Rock,
For one so fastidious about things like what the law says and such, don''t you think a person interested in insurance should want to square what they''ve received in an e-mail regarding their policy from their insurer, and your statement, which seems to go counter to it, i.e., suggesting that whether the referring jeweler is a bricks & mortar institution may make a substantive difference?
For one so fastidious about things like what the law says and such, don''t you think a person interested in insurance should want to square what they''ve received in an e-mail regarding their policy from their insurer, and your statement, which seems to go counter to it, i.e., suggesting that whether the referring jeweler is a bricks & mortar institution may make a substantive difference?
Greetings! I posted a response to this original question, but I''m happy to do so again.
Jewelers Mutual insures jewelry items purchased online and we accept insurance evaluations/appraisals provided by online vendors. For a replacement in the event of a loss, we direct individuals to a jeweler with a storefront because that results in the highest customer satisfaction in our experience. Remember, the loss may occur years later when the individual has less time to search for the "right" stone, ring, etc.
Sue Fritz
Jewelers Mutual insures jewelry items purchased online and we accept insurance evaluations/appraisals provided by online vendors. For a replacement in the event of a loss, we direct individuals to a jeweler with a storefront because that results in the highest customer satisfaction in our experience. Remember, the loss may occur years later when the individual has less time to search for the "right" stone, ring, etc.
In some cases, the insured and jeweler determine that the best replacement is via an Internet vendor. That’s a decision made by the insured and the jeweler. The jeweler can order the item for the insured’s review and approval with less hassle for the insured. (e.g., no concerns about shipping and receiving, insurance, etc.) This approach helps assure that the insured is receiving a replacement with the same kind and quality as the original.
Sue Fritz
Regular Guy
Ideal_Rock
- Joined
- Jul 6, 2004
- Messages
- 5,963
Sue,
I''ve made no secret that I do quarrel with how the jewelry business and insurance work together. Personally, I''m OK with a rider for my own insurance on my homeowners. Also, I''m glad you do seem to offer a unique service, insuring diamonds on their way to being set.
But, in terms of making a recommendation to a prospective insurer who does not have homeowners, who does (or does not) not have this issue of insuring the diamond while being set, and who wishes to insure their ring at a cost consistent with what they paid at an internet vendor...I am torn between recommending the option of Chubb, who shows no reliable willingness to actually be reached to secure insurance, and JM, who claims one thing by one person on one venue, and another thing by another person on another venue.
Although I thought some months ago, you were going to actually make some changes to the text presented to your prospective insurers at your on-line application, the only change I substantially see, having now gone there the last few minutes, is that, when signing on, you inquire as to how the prospective insurer heard about you. Applicants now might indicate they heard about you through Pricescope, or they might select some other option for how they heard about you. Apparently, however, either way, regardless of how they indicate as to how they heard about you, when given the option on-line to secure insurance, they continue to be told the following:
"Insurance is not available on antique jewelry, loose stones, damaged items, items with missing stones or pieces, watches that do not work, or non-jewelry items."
Since one gets insurance to feel secure and.... insured...I hope you are still working on changing the text of your application, and getting agreement from sources so as to be complete in their statements...saying not just that we only accept B&M receipts, but ....if it is actually the case...we prefer to accept them, or whatever. One doesn''t like to cross their fingers when making an agreement, hoping the execution of it works out the way you hope, and that you don''t have to worry that the text of one document, conflicting with the text of another, that you have the good one and not the bad one to rely on.
It''s your business, of course, and you can run it the way you see fit. I, like many friends on Pricescope, are interested in being helpful. Please accept my apologies, if I am being less than that.
I''ve made no secret that I do quarrel with how the jewelry business and insurance work together. Personally, I''m OK with a rider for my own insurance on my homeowners. Also, I''m glad you do seem to offer a unique service, insuring diamonds on their way to being set.
But, in terms of making a recommendation to a prospective insurer who does not have homeowners, who does (or does not) not have this issue of insuring the diamond while being set, and who wishes to insure their ring at a cost consistent with what they paid at an internet vendor...I am torn between recommending the option of Chubb, who shows no reliable willingness to actually be reached to secure insurance, and JM, who claims one thing by one person on one venue, and another thing by another person on another venue.
Although I thought some months ago, you were going to actually make some changes to the text presented to your prospective insurers at your on-line application, the only change I substantially see, having now gone there the last few minutes, is that, when signing on, you inquire as to how the prospective insurer heard about you. Applicants now might indicate they heard about you through Pricescope, or they might select some other option for how they heard about you. Apparently, however, either way, regardless of how they indicate as to how they heard about you, when given the option on-line to secure insurance, they continue to be told the following:
"Insurance is not available on antique jewelry, loose stones, damaged items, items with missing stones or pieces, watches that do not work, or non-jewelry items."
Since one gets insurance to feel secure and.... insured...I hope you are still working on changing the text of your application, and getting agreement from sources so as to be complete in their statements...saying not just that we only accept B&M receipts, but ....if it is actually the case...we prefer to accept them, or whatever. One doesn''t like to cross their fingers when making an agreement, hoping the execution of it works out the way you hope, and that you don''t have to worry that the text of one document, conflicting with the text of another, that you have the good one and not the bad one to rely on.
It''s your business, of course, and you can run it the way you see fit. I, like many friends on Pricescope, are interested in being helpful. Please accept my apologies, if I am being less than that.
RG wrote:
...I am torn between recommending the option of Chubb, who shows no reliable willingness to actually be reached to secure insurance.
______________________
How so? I have no problems with the agents I am acquainted with, and I''ve made contact with a new agent, who is very willing to secure coverage almost instantly. Just complete an application and provide lab report and ring/jewelry description.
Rockdoc
...I am torn between recommending the option of Chubb, who shows no reliable willingness to actually be reached to secure insurance.
______________________
How so? I have no problems with the agents I am acquainted with, and I''ve made contact with a new agent, who is very willing to secure coverage almost instantly. Just complete an application and provide lab report and ring/jewelry description.
Rockdoc
Regular Guy
Ideal_Rock
- Joined
- Jul 6, 2004
- Messages
- 5,963
Rock,
I may or may not get lucky with your total dollar guy. Just reading here, as you may or may not have read (search the threads yourself!), you''ll see that at least several people have left unreturned messages for him, reported here.
Still worth a try, of course. It''s just what I read here, that''s all.
On the other, Rock, what is unclear, exactly. Read the first post in this thread.
I may or may not get lucky with your total dollar guy. Just reading here, as you may or may not have read (search the threads yourself!), you''ll see that at least several people have left unreturned messages for him, reported here.
Still worth a try, of course. It''s just what I read here, that''s all.
On the other, Rock, what is unclear, exactly. Read the first post in this thread.
- Joined
- May 3, 2001
- Messages
- 7,516
Sue has made it quite clear that you may insure the value of the finished ring and insure the stone so long as the insurance policy application is received prior to the setting of the gem.
As for the rest of the sentence, I see no reason why they would want to insure antique jewelry, damaged items, etc... or perhaps I am not understanding your comment about not feeling secure.
Wink
Regular Guy
Ideal_Rock
- Joined
- Jul 6, 2004
- Messages
- 5,963
Wink,
As a prosumer...I don''t want to be writing at cross purposes...actually causing trouble here, and having JM consider leaving behind this semi-trivial piece of business.
But, can you really be disagreeing with me? Isn''t consistency in their communications something to want to have?
Moreover, why edit out the important part of my sentence above. You left out:
The odds are on that everything is swell with JM. But then, the odds may be on that nothing will ever happen to your ring, and you don''t need insurance at all.
Insurance is really about eliminating odds, isn''t it?
As a prosumer...I don''t want to be writing at cross purposes...actually causing trouble here, and having JM consider leaving behind this semi-trivial piece of business.
But, can you really be disagreeing with me? Isn''t consistency in their communications something to want to have?
Moreover, why edit out the important part of my sentence above. You left out:
Didn''t Sue used to post her title? Do I have to figure out if she is a top dog enough at JM to decide whether her comments would subrogate comments made by others at JM whose titles are less high?
The odds are on that everything is swell with JM. But then, the odds may be on that nothing will ever happen to your ring, and you don''t need insurance at all.
Insurance is really about eliminating odds, isn''t it?
- Joined
- May 3, 2001
- Messages
- 7,516
Interesting perspective. I considered the important part of your comment to be the statement about what was not covered and I could not figure out why that was a bad sentence until I realized you were referring to the loose stones prior to mounting. It never occurred to me that you felt the finishing sentence to be the relavant one, although it is easy to see it now that you point it out.
Obviously I am a jeweler not an attorney as I tend to take people at their word and Sue''s word is that this is what will happen. I suspect that this is indeed what will happen, but I will leave it to you that like to pick at the nits to make them change their wording, as this too is a good way to make sure it is what will happen. (I am applauding you here!)
Wink
Regular Guy
Ideal_Rock
- Joined
- Jul 6, 2004
- Messages
- 5,963
Yes, I know, pretty radical. Thanks for mentioning with praise my nit picking.
Now regarding this little number I saw on your web site....just checking of course...is it OK if I review, once I''ve made up my mind, that the check is in the mail, at which point, you''ll shoot it over?
Works for me!
Ira: Thanks for your candid comments. We appreciate any referrals you make to Jewelers Mutual and will take good care of your customers. The information that I post on this channel is approved by the administrator of our Personal Jewelry Insurance Program, so you can count on it.
We plan to revise some of the wording on our web site, but the wording must remain consistent with the forms that we file with all 50 state insurance departments. Changing the wording on a web site is easy. Refiling forms in 50 states is neither a fast process nor an inexpensive one. We are investigating a number of enhancements for this program and will refile everything at one time. While that doesn''t get the changes made quickly, I hope it explains the process.
Sue Fritz
Jewelers Mutual Insurance Company
We plan to revise some of the wording on our web site, but the wording must remain consistent with the forms that we file with all 50 state insurance departments. Changing the wording on a web site is easy. Refiling forms in 50 states is neither a fast process nor an inexpensive one. We are investigating a number of enhancements for this program and will refile everything at one time. While that doesn''t get the changes made quickly, I hope it explains the process.
Sue Fritz
Jewelers Mutual Insurance Company
- Joined
- May 3, 2001
- Messages
- 7,516
It was well deserved praise, it is those of you who pick the nits that save those of us who tend to trust. I suspect that it will take their attorneys a good long time to agree on the wording, but we have it clearly stated from Sue what the policy is.
As for your second question, I suspect you had best contact me about that directly so that I may stay within the well working rules of the forum.
Wink
- Joined
- May 3, 2001
- Messages
- 7,516
- Joined
- Mar 24, 2005
- Messages
- 1,529
- Status
Engagement Ring Trends 2025: Styles Set to Shine
Engagement Ring Trends 2025: Styles Set to Shine - 01/15
Engagement Rings Under $2500: Affordable Elegance for Every Budget
Engagement Rings Under $2500: Affordable Elegance for Every Budget - 01/13
300x240.png)