i posted this in rockytalky too --
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be wary of buying from Willow Estates in San Jose, CA!!! and if you did buy from them get your jewelry appraised! FI saw an article on the news about this last night.
the San Jose PD is opening an investigation into them.
when i was shopping for my ering, my FI and i went to the jewelers next door to them and walked by this place. luckily we did not go in.
this article shows that it is really important to get any purchase independently appraised
[/i]http://www.nbc11.com/news/15368424/detail.html
South Bay Jeweler Admits Lying To Customers
SJPD Opens Investigation Into Jeweler
POSTED: 11:11 am PST February 21, 2008
UPDATED: 4:13 pm PST February 21, 2008
[NEWSVINE: South Bay Jeweler Admits Lying To Customers] [DELICIOUS: South Bay Jeweler Admits Lying To Customers] [DIGG: South Bay Jeweler Admits Lying To Customers] [FACEBOOK: South Bay Jeweler Admits Lying To Customers] [REDDIT: South Bay Jeweler Admits Lying To Customers] [RSS] [PRINT: South Bay Jeweler Admits Lying To Customers] [EMAIL: South Bay Jeweler Admits Lying To Customers]
A South Bay jeweler is apologizing for selling poor quality diamonds to some of his customers.
Dan Mokma, the owner of Willow Estates in San Jose, said he was desperate for cash to pay his bills.
Customers paid thousands of dollars for what they thought were quality diamonds. Mokma admits wrongdoing.
South Bay Jeweler Admits To Lying To Customers About Diamonds
"I regret that. I did do that. And I deeply regret that. And I've been doing everything I can to make it right," Mokma said.
instead.
"Trust is everything when it comes to doing business," Kimura said. "If you can't have trust, you can't have anything really."
Kimura said he took the earrings back to Mokma and the owner agreed to give earrings with diamonds in return.
Mokma denies selling cubic zirconias to any of his customers.
Mokma said he's willing to give his customers their money back, give them a better stone, or trade it for something else.
The Better Business Bureau said Willow Estates Jewelry currently has an unsatisfactory rating because the business did not answer a complaint request that the BBB had sent on behalf of a customer.
The BBB said it's always a good idea to get a second opinion on your jewelry if you have any suspicions.
A long time family friend and employee of Mokma's calls him a "fair and honest" man. "He has never, ever led me to believe that he was a crook," the family friend said.
Because of the NBC11 story, San Jose police said they received a phone call from a "concerned customer," NBC11's George Kiriyama reported.
A police department spokesman said the fraud unit would open an investigation alongside the Santa Clara County D.A.'s office.
[/b]
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be wary of buying from Willow Estates in San Jose, CA!!! and if you did buy from them get your jewelry appraised! FI saw an article on the news about this last night.
the San Jose PD is opening an investigation into them.
when i was shopping for my ering, my FI and i went to the jewelers next door to them and walked by this place. luckily we did not go in.
this article shows that it is really important to get any purchase independently appraised
[/i]http://www.nbc11.com/news/15368424/detail.html
South Bay Jeweler Admits Lying To Customers
SJPD Opens Investigation Into Jeweler
POSTED: 11:11 am PST February 21, 2008
UPDATED: 4:13 pm PST February 21, 2008
[NEWSVINE: South Bay Jeweler Admits Lying To Customers] [DELICIOUS: South Bay Jeweler Admits Lying To Customers] [DIGG: South Bay Jeweler Admits Lying To Customers] [FACEBOOK: South Bay Jeweler Admits Lying To Customers] [REDDIT: South Bay Jeweler Admits Lying To Customers] [RSS] [PRINT: South Bay Jeweler Admits Lying To Customers] [EMAIL: South Bay Jeweler Admits Lying To Customers]
A South Bay jeweler is apologizing for selling poor quality diamonds to some of his customers.
Dan Mokma, the owner of Willow Estates in San Jose, said he was desperate for cash to pay his bills.
Customers paid thousands of dollars for what they thought were quality diamonds. Mokma admits wrongdoing.
South Bay Jeweler Admits To Lying To Customers About Diamonds
"I regret that. I did do that. And I deeply regret that. And I've been doing everything I can to make it right," Mokma said.
instead.
"Trust is everything when it comes to doing business," Kimura said. "If you can't have trust, you can't have anything really."
Kimura said he took the earrings back to Mokma and the owner agreed to give earrings with diamonds in return.
Mokma denies selling cubic zirconias to any of his customers.
Mokma said he's willing to give his customers their money back, give them a better stone, or trade it for something else.
The Better Business Bureau said Willow Estates Jewelry currently has an unsatisfactory rating because the business did not answer a complaint request that the BBB had sent on behalf of a customer.
The BBB said it's always a good idea to get a second opinion on your jewelry if you have any suspicions.
A long time family friend and employee of Mokma's calls him a "fair and honest" man. "He has never, ever led me to believe that he was a crook," the family friend said.
Because of the NBC11 story, San Jose police said they received a phone call from a "concerned customer," NBC11's George Kiriyama reported.
A police department spokesman said the fraud unit would open an investigation alongside the Santa Clara County D.A.'s office.
[/b]
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