This is a little long...but I thought I''d share about my experiences with both Macy''s and Target...if anyone is considering registering there. Target had been a long time favorite store of mine, and always had good products at decent prices. I can''t tell you how many times I have had to change out things on my registry because they were out of stock and they could not tell me when or if they were ever coming back in...not happy whatsoever, but I figured it could be worse( as you will read on, it got worse, hah!) Its just a registry to give people gift ideas so you don''t wind up with 500 toasters!
I tend to think they are having problems with their vendors bc of the economy and thats why they are having a hard time keeping things in stock? Who knows! I still had rock solid macys...right?
Now onto Macy''s...another one of my favorite stores...which had the bulk of our items, bedding, china, bathroom, kitchen appliances and so on.
My mom had called me two weeks ago to tell me that she looked at my registry and all of my china was purchased already! I was excited, china in my family is a tradition, and while it isn''t used all the time, and I''m sure we could use other things, I couldn''t imagine not having it! The aunts always purchase it for the niece. Lucky for me, I''m the only niece! So I had a gut feeling that I would be receiving all of it!
This is the one area my family is traditional, and we have dinner parties often. We just bought a house and I couldn''t wait to use it....and then I get a phone call...
My FSIL calls me to tell me my registry now says I still need 2 place settings. So I checked it and thought oh, well maybe someone thought I could use "this" over "that"...and returned the china and purchased something else. Nope, not the case. She is involved in the planing of my shower (its supposed to be a surprise!) and asked if anyone had recently called and said they weren''t able to go, answer was no. She told me to call Macys and see what happened.
I called Macy''s customer service just to see if there was a glitch, and expressed that I didn''t want to know who purchased it, I just wanted to make sure everything was ok. The woman was very nice and helpful but apologized and said no, nothing has been returned it must have been a glitch...after looking at my registry she realizes that not only 2 sets of china weren''t purchased, I was missing 4! She apologized again..and corrected the registry. I let my mom know what happened and she got very quiet and said "your aunts weren''t able to purchase you china because it said fulfilled, they got you other gifts instead"...they had just thought someone else had purchased it and were upset that they couldn''t carry on the family tradition...but were happy I was receiving it anyway.
I said, oh well if it matters to them that much, why don''t they switch out the gifts, I''m happy with whatever they are giving us to start out with. My mom looked at the registry, to top it all off...the china is on back order now, and she said "there just isn''t enough time". Which basically means my shower is probably tomorrow as I am going to be out of state next Saturday and wouldn''t be able to go to my own shower! lol
So thank you Macys, you ruined my surprise and ruined a family tradition! Macy''s offered nothing for letting a mistake like that go on for 2.5 weeks, not a oh, we''ll give you a place setting, or we''ll give you 20% off the remaining china for our mistake. They just said, well you can use your completion discount after your wedding. Gee...thanks.
When I have a baby, I can guarantee I won''t register at either place for my baby shower!
I''ve heard of weird things happening on a registry before, but this one is just not right!
Now onto Macy''s...another one of my favorite stores...which had the bulk of our items, bedding, china, bathroom, kitchen appliances and so on.
My mom had called me two weeks ago to tell me that she looked at my registry and all of my china was purchased already! I was excited, china in my family is a tradition, and while it isn''t used all the time, and I''m sure we could use other things, I couldn''t imagine not having it! The aunts always purchase it for the niece. Lucky for me, I''m the only niece! So I had a gut feeling that I would be receiving all of it!
This is the one area my family is traditional, and we have dinner parties often. We just bought a house and I couldn''t wait to use it....and then I get a phone call...My FSIL calls me to tell me my registry now says I still need 2 place settings. So I checked it and thought oh, well maybe someone thought I could use "this" over "that"...and returned the china and purchased something else. Nope, not the case. She is involved in the planing of my shower (its supposed to be a surprise!) and asked if anyone had recently called and said they weren''t able to go, answer was no. She told me to call Macys and see what happened.
I called Macy''s customer service just to see if there was a glitch, and expressed that I didn''t want to know who purchased it, I just wanted to make sure everything was ok. The woman was very nice and helpful but apologized and said no, nothing has been returned it must have been a glitch...after looking at my registry she realizes that not only 2 sets of china weren''t purchased, I was missing 4! She apologized again..and corrected the registry. I let my mom know what happened and she got very quiet and said "your aunts weren''t able to purchase you china because it said fulfilled, they got you other gifts instead"...they had just thought someone else had purchased it and were upset that they couldn''t carry on the family tradition...but were happy I was receiving it anyway.
I said, oh well if it matters to them that much, why don''t they switch out the gifts, I''m happy with whatever they are giving us to start out with. My mom looked at the registry, to top it all off...the china is on back order now, and she said "there just isn''t enough time". Which basically means my shower is probably tomorrow as I am going to be out of state next Saturday and wouldn''t be able to go to my own shower! lol
So thank you Macys, you ruined my surprise and ruined a family tradition! Macy''s offered nothing for letting a mistake like that go on for 2.5 weeks, not a oh, we''ll give you a place setting, or we''ll give you 20% off the remaining china for our mistake. They just said, well you can use your completion discount after your wedding. Gee...thanks.
When I have a baby, I can guarantee I won''t register at either place for my baby shower!
I''ve heard of weird things happening on a registry before, but this one is just not right!
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