So I'm looking to purchase diamond earrings for my girlfriend. I did a bunch of google searching and found this small husband and wife team that had tons of 5 star reviews.
I got to the store and when I entered, they were fighting with some guy, it looked like he was trying to sell a diamond ring and they sort of kicked him out.
After he left they gave me their attention, but from the beginning it seemed like all they were interested in was getting me to pay as much as possible. They showed me two options:
OPTION 1
Diamond 1: Round brilliant, 5.55-5.61 x 3.60mm, 0.7 carat, F color, SI1 grade, cut good, polish good, symmetry fair, fluorescence faint, clarity characteristics crystal/cloud.
Diamond 2: Round brilliant, 5.61-5.65 x 3.53mm, 0.7 carat, G color, SI2 grade, cut excellent, polish excellent, symmetry excellent, fluorescence none, clarity characteristics cloud.
This one they told me $3775 including platinum martini setting.
OPTION 2
Diamond 1: Round brilliant, 6.41-6.44 x 3.92mm, 0.99 carat, G color, SI2 grade, cut excellent, polish excellent, symmetry excellent, fluorescence faint, clarity characteristics crystal/cloud.
They didn't have a matching second diamond but said they could find one very similar
This one they told me would be about $10,000 including platinum martini setting
After presenting both diamonds to me, I asked them what their return policy was. They told me there would be a 10% "restocking fee" if I returned them. I couldn't believe what I was hearing - if I bought $10,000 diamond stud earrings that my GF decided she did not like, they were going to charge me $1,000! They saw the look in my eye and then said actually it could be 5%. I immediately lost all faith in these people and promptly bounced.
Here are my questions:
I got to the store and when I entered, they were fighting with some guy, it looked like he was trying to sell a diamond ring and they sort of kicked him out.
After he left they gave me their attention, but from the beginning it seemed like all they were interested in was getting me to pay as much as possible. They showed me two options:
OPTION 1
Diamond 1: Round brilliant, 5.55-5.61 x 3.60mm, 0.7 carat, F color, SI1 grade, cut good, polish good, symmetry fair, fluorescence faint, clarity characteristics crystal/cloud.
Diamond 2: Round brilliant, 5.61-5.65 x 3.53mm, 0.7 carat, G color, SI2 grade, cut excellent, polish excellent, symmetry excellent, fluorescence none, clarity characteristics cloud.
This one they told me $3775 including platinum martini setting.
OPTION 2
Diamond 1: Round brilliant, 6.41-6.44 x 3.92mm, 0.99 carat, G color, SI2 grade, cut excellent, polish excellent, symmetry excellent, fluorescence faint, clarity characteristics crystal/cloud.
They didn't have a matching second diamond but said they could find one very similar
This one they told me would be about $10,000 including platinum martini setting
After presenting both diamonds to me, I asked them what their return policy was. They told me there would be a 10% "restocking fee" if I returned them. I couldn't believe what I was hearing - if I bought $10,000 diamond stud earrings that my GF decided she did not like, they were going to charge me $1,000! They saw the look in my eye and then said actually it could be 5%. I immediately lost all faith in these people and promptly bounced.
Here are my questions:
- Are these price points reasonable? They seem like a bad deal based on very basic online research, but curious to get any/all feedback here.
- Is their return policy reasonable? I was honestly in shock and I am curious if this is actually fairly standard in the diamond world.
- This whole experience was a huge turn off and I am thinking about buying online. Does anyone have recommendations for a place to purchase where I can feel good about quality, prices and return policy?
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