Hi,
I have a Tacori engagement ring and wedding band, both purchased in May 2013. The style is HT2259 in 18k gold and both rings are eternity. I have taken excellent care of these rings and I only wear them about 50% of the time due to my profession. While at a meditation retreat, I noticed that my ring was bent and a couple of the side diamonds fell out. I have no idea how this happened. Tacori fixed it and reshaped it back to new but they said it could happen again. Being very careful with it, the ring bent again 2 months later. My jeweler indicated he had not seen anything like this in over 25 years of experience. He had my ring independently inspected and confirmed that the ring was in excellent condition and didn't have any signs of damage on it. We are concerned that perhaps with all the tiny open cut outs, it is a design flaw that weakens over time. I know Tacori is known for its crescent design but they don't make this particular band anymore and I'm wondering if its because the design is not solid? My options are to upgrade to a different ring or have the ring remade. I absolutely love this ring but I am fearful of the same thing happening. Would the setting be stronger if it were remade in platinum? Can anyone chime in on this particular setting or any helpful advice would be most appreciated. I've attached a stock internet picture of the ring I am talking about. Thanks in advance!
I have a Tacori engagement ring and wedding band, both purchased in May 2013. The style is HT2259 in 18k gold and both rings are eternity. I have taken excellent care of these rings and I only wear them about 50% of the time due to my profession. While at a meditation retreat, I noticed that my ring was bent and a couple of the side diamonds fell out. I have no idea how this happened. Tacori fixed it and reshaped it back to new but they said it could happen again. Being very careful with it, the ring bent again 2 months later. My jeweler indicated he had not seen anything like this in over 25 years of experience. He had my ring independently inspected and confirmed that the ring was in excellent condition and didn't have any signs of damage on it. We are concerned that perhaps with all the tiny open cut outs, it is a design flaw that weakens over time. I know Tacori is known for its crescent design but they don't make this particular band anymore and I'm wondering if its because the design is not solid? My options are to upgrade to a different ring or have the ring remade. I absolutely love this ring but I am fearful of the same thing happening. Would the setting be stronger if it were remade in platinum? Can anyone chime in on this particular setting or any helpful advice would be most appreciated. I've attached a stock internet picture of the ring I am talking about. Thanks in advance!