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Potential Venue! So frustrated!

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blueyes157

Shiny_Rock
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Well my FI and are planning on getting married March of 2009 and I would love to have the venue squared away ASAP. Also, I think the venue really sets the tone for the whole day. Well we found a venue that we loooooove! Its a 1920''s bank building and it is so romantic and has a lot of charm. One thing that is very important to my FI and I is the FOOD! Well the coordinator informed us that they hold quarterly tastings for the bride and groom. The next one was November 9th. We chose our food selections and I couldn''t be more excited! If the food was great, this was our place we were getting married!

Well, I wake up this morning to an email from the coordinator at the venue:

Lauren,
Unfortunately we are canceling the tasting scheduled for Friday 11/9. You
are the only group that is able to make it on that date at this time. I am
working with my chef to come up with a new date that can accommodate more
people. I will let you know as soon as we have decided on one. I am very
sorry for the inconvenience.

Ok, 1. I am a bit concerned that we are the only ones scheduled! But they are booked both Saturdays and Sundays until September 2008, so that could be why. Also, I have only heard good things about this place

2. I am kind of upset that they canceled. I feel like our business doesn''t even matter. Maybe I am overreacting, but we could potentially being giving them $10,000+ and I feel like if we are the only people registered that is not reason enough to cancel... we should matter as customers. They only hold tastings quarterly so am I going to have to wait until FEBRUARY to pick my venue!

My mom is a bit upset and wants to call them to see if there is anything they can do. I am overreacting??? Do you have any suggestions? This wedding planning thing is so frustrated.
 
The only thing that I might try is to set up a private tasting with only the menu options that you are considering. They may only do a quarterly tasting if they have an extensive menu with tons of options or if the cost of doing a tasting for every couple is too high (which is probable). I''ve actually run across places that won''t even do a tasting! Just voice your concern and see what they can do for you. Never hurts to ask.
 
I can understand being frustrated that something you were looking forward to doing needs to be rescheduled. Maybe the coordinator sees how much time you have and she isn''t worried about putting it off for a few months. The tasting was scheduled for Nov. 9th but you''re not getting married until the spring of 2009. That''s well over a year away. I''m trying to figure out what she may be thinking. Worst case scenario...the tasting''s in February and it''s not what you expected. Either you''d still have it there OR you''d look for a new venue. That''s still just over a year away from your wedding date. I can see why you''re frustrated but I wouldn''t worry just yet.
 
I would call them back and negotiate.

I booked my venue in Jan 07 for a July 08 wedding and they have nothing left now until July 2009 now.

It seems ridiculous that they can''t do a tasting. I do them all the time for 5 star hotels in London - at my convenience. They send me the full menu - normally 20 starters, 30 entrees and 15 puddings, and I choose 3 of each to try. These hotels have no need to even market themselves.

If you want to try more than that amount I can understand their being a problem (personally I wouldn''t want to try more than 3 choices, I''d burst!)

February could leave it very late if you decided not to go with them and had to find another venue, and that is somewhat anxiety provoking.

If they won''t do it, they should hold your date without a deposit, to give you the chance to find a back-up.
 
Oops. I forgot to add something. I do think it''s weird that they only do tastings on a quarterly basis. I also think it''s strange that there has to be more than one couple at a tasting. I''ve never been to one but I''d be surprised if this is the norm. I''d definitely call them and voice your concerns. Trying to negotiate can''t hurt.
 
UPDATE! They are going to hold a private tasting for Adam, myself and my parents next Wednesday Nov. 14! I sent her this email in response. I didn''t want to sound to upset, but I wanted to get my point across.

"Kerry,

We are so dissappointed to hear that the tasting has been canceled, but we do understand that you had to make that decision. At this point, you are our first choice to hold our reception, but we do not know much about the Bank St Annex. We have never attended a wedding or a meal at the Bank St Annex. As you would understand, this is crucial to our decision to making our wedding day special. We all really love the place, but we deffinitely need to taste the food, see the presentation of the food, experience the service and the reliability of the venue beforing puting a deposit down.

We do hope to attend a tasting before the end of the year. We are meeting up with the florist December 3 and photographer in the next couple of weeks and we were hoping to have the venue settled. As you know the Bank St Annex has very specific (and fabulous!)decor that we need to work with. Are there any theatre night buffets coming up or is there any way we are able to make this decision quickly?

Hope to hear from you soon!"


I couldn''t be more happy! If everything goes well, we will have our venue and book our date!
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) Thanks everyone for your advice, it never does hurt to ask!
 
That was a GREAT email that you sent her! SO diplomatic! I''m really, really impressed! :) And it obviously worked...!
 
Thanks largirl! I was trying to get my point and frustration across without being too rude... and we got our tasting ASAP
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