FireGoddess
Super_Ideal_Rock
- Joined
- Jan 25, 2005
- Messages
- 12,145
Dear PSers,
I am angry. I am furious. I am irate. I am dejected. And I am in need of consolation.
I began a quest for a new setting for my pear shaped e-ring solitaire on January 8th, 2005. Today is March 18, 2005. There is no new ring. And there will be no new ring.
I started with a consultation with my jeweler (she owns the store, but does not do benchwork) and had to hand over my e-ring so the wax could be done with my stone. I gave her a collage of pics. I expected to see a wax. The design was a basic micopave/halo setting for the pear. Very Ritani-esque, but with several design modifications made by me that did significantly change the overall look.
I was never shown a wax, was simply told 3 weeks later that the ring was being made. I balked, but she said she would keep the ring if I didn't like it. A week and a half later, I got the ring. It wasn't what I wanted. I showed it to you all in a thread, found here:
https://www.pricescope.com/community/threads/mixed-feelings-about-new-pear-setting-opinions.25036/=
I returned the ring 2 days later. Two days after that (they were closed) I went back with a second collage, very specifically documenting every detail down to mm sizes of the bands.
Two weeks later, my wax arrived at the store. It was incorrect in at least 4 ways that were not insignificant. I again pointed out everything that was wrong with the wax, several things which were already discussed before the wax was even made. It was a waste of time.
A week later, no new wax.
Another week later, no new wax.
I called and was told the wax would be there the next day. I later found out, after extracting the designer's phone number from the salesgirl, that this was not true...the wax hadn't even been redone. I was then told by the store owner that she had a "plan B"---a local designer who could do the ring well, and more quickly. I asked for a quote from him. (And inwardly screamed, "Why did we not START with this route???")
Another week goes by. No new wax. No local quote, either.
Another week goes by. No new wax. No local quote.
I call and 1. demand the new wax be there in a week, and 2. demand the local quote also be there in a week. If not, I want my stone, and money back. This gave them a total of more than 3 weeks to get another wax, and a simple quote done.
Well folks, today was the deadline. I got a call, about an hour before I was supposed to show up there, stalling because there was 1. NO wax, and 2. NO quote!!!!!!
I have demanded my stone, and my money back. This should happen next week (the stone was coming back with the wax that should have BEEN here today).
And so, I am irate, I am livid...and I am so freaking dejected. I have gone 2 months without my e-ring, 2 months of stress and annoyance, and now I have no ring, and possibly have to even replace the head on the original e-ring just to get my pear back into it.
I am angry. I am furious. I am irate. I am dejected. And I am in need of consolation.
I began a quest for a new setting for my pear shaped e-ring solitaire on January 8th, 2005. Today is March 18, 2005. There is no new ring. And there will be no new ring.
I started with a consultation with my jeweler (she owns the store, but does not do benchwork) and had to hand over my e-ring so the wax could be done with my stone. I gave her a collage of pics. I expected to see a wax. The design was a basic micopave/halo setting for the pear. Very Ritani-esque, but with several design modifications made by me that did significantly change the overall look.
I was never shown a wax, was simply told 3 weeks later that the ring was being made. I balked, but she said she would keep the ring if I didn't like it. A week and a half later, I got the ring. It wasn't what I wanted. I showed it to you all in a thread, found here:
https://www.pricescope.com/community/threads/mixed-feelings-about-new-pear-setting-opinions.25036/=
I returned the ring 2 days later. Two days after that (they were closed) I went back with a second collage, very specifically documenting every detail down to mm sizes of the bands.
Two weeks later, my wax arrived at the store. It was incorrect in at least 4 ways that were not insignificant. I again pointed out everything that was wrong with the wax, several things which were already discussed before the wax was even made. It was a waste of time.
A week later, no new wax.
Another week later, no new wax.
I called and was told the wax would be there the next day. I later found out, after extracting the designer's phone number from the salesgirl, that this was not true...the wax hadn't even been redone. I was then told by the store owner that she had a "plan B"---a local designer who could do the ring well, and more quickly. I asked for a quote from him. (And inwardly screamed, "Why did we not START with this route???")
Another week goes by. No new wax. No local quote, either.
Another week goes by. No new wax. No local quote.
I call and 1. demand the new wax be there in a week, and 2. demand the local quote also be there in a week. If not, I want my stone, and money back. This gave them a total of more than 3 weeks to get another wax, and a simple quote done.
Well folks, today was the deadline. I got a call, about an hour before I was supposed to show up there, stalling because there was 1. NO wax, and 2. NO quote!!!!!!
I have demanded my stone, and my money back. This should happen next week (the stone was coming back with the wax that should have BEEN here today).
And so, I am irate, I am livid...and I am so freaking dejected. I have gone 2 months without my e-ring, 2 months of stress and annoyance, and now I have no ring, and possibly have to even replace the head on the original e-ring just to get my pear back into it.
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