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The snobbery continues -"appraisers"

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jszweda

Shiny_Rock
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I just thought I would give an update on things, and the more I research things, the more snobbery I suspect. I think that there are those individuals who are there to keep certain business interests in place than they are being truthful in things.

My family went to this other place for an appraiser. I figured I would take my item in case I decided to leave it. I figured show the first one first and take it from there unlike the last time. The guy started to become a little rude and said where ever you bought it online, and I said it didn''t come from online and I thought where I bought it at was not particularly relevent to appraising it. He looked at me and said, "You don''t have to tell me, I know."
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I didn''t buy it online, nor did my mother. So that told me right there, this guy was jumping to conclusions and wasn''t objective.

Just to give you an idea, this was a place where you have to press the buzzer to get in. It was one of those places.

The first thing, he looks at the label and said the wording was misused that identified the stone, etc. So automatically, he''s going to go there with pet names being technical names as opposed to identifying the stone more properly.

He takes the stone, goes to the back, looks at some chart and says almost the same thing as the first woman who saw both items said. It''s of this species, but it''s not of this variety (based on the logic of saying it can''t be this pet name). So I pointed out the inclusion, and this guy looked. He said based on that observation, it does appear to be what the technical name of the stone is. Great! Finally, I got this guy to look.

So now the magic question, what would it cost to replace that single item in a retail environment?
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He refused to say, and said he wanted a lab report and wanted to send it to AGTA. Despite the fact that based on his observation (that he wouldn''t have seen since he didn''t look before hand), he identified it as being what it was presented as (minus the pet name). He also changed his tune when we told him that origin was disclosed, and had he understood the abbreviation on the back, that would have cleared that up. Then he changed his demeanor really fast.

He refused to appraise it as "there''s no way to really tell". He did mention other labs such as Tokyo, Gubelin, etc.

We were looking for some other items, and we dealt with another woman who realized we knew a little bit about these things. When I started rattling of technical specs on 2 sapphires she bought out, I think at that point she knew I wasn''t some run of the mill...whoever. She realized we were all enthusiasts. So I asked her if they had ever sent anything to Gubelin in specific.

She said that they had dealt with them on a few occassions. So I asked her if she knew anything about the customs stuff and so forth, I was willing to have my stone sent to there from them. I knew more about these things than she did when we were discussing logistics and such. That suprised me. So apparently, they don''t like to deal with anyone besides AGTA. I guess they get that 25% discount as being members (if they are members) and tack on a premium.

I guess sending the thing off to Gubelin is no good because they can''t make any money off that, so therefore they don''t know.

So anyways, we go off to the jeweler who told us to go to this place for an appraisal to begin with. We told him what the appraiser said. The manager asked us, "He told you based on observation what it was but send it to a lab and didn''t appraise it? He doesn''t know what he''s doing and he''s playing this game with the insurance and such."

This same jeweler also told us a very interesting story. The guy sent a diamond over to this same appraiser. He wasn''t too thrilled when it appraised for less than wholesale only because he stated it was a G color/VS1 stone. The jeweler didn''t tell the appraiser that he had a GIA cert that said D color and VVS1.

So the jeweler basically said that this other guy is playing this name game, and he knows this game, and what it boils down to is make a load of money for a lab report that you don''t need, and unless you pay for it, we won''t appraise it so they could put some overinflated price or something to keep the insurance company happy.

So Mom shows her stone to the jeweler for a mounting. He thought it was really nice. No, we didn''t buy it from him, and yes this jeweler is based out of Europe. In the meantime, the rest of the family and myself are looking at a parcel of sapphires. I took my stone, and I flashed it. The managers eyes lit up. After a minute or so, he did a double take, looked at me and said, "Let me see that one again." He was quite impressed with it.

He opens up the case, he looks at it with the tweezers and all. The first thing he said was that the stone was brilliant. In that store, yeah. Come in my house and I''ll show you the window. In that store though, whoa. The managers wife comes in. She liked my mothers better, and her jaw dropped when I pointed out the particular inclusion. She also said the same thing about mine (despite the slightly eye visible healed fracture near the crown). It''s brilliant. Though my mother''s is smaller, we both agreed that hers is probably worth more.

Sadly enough, this store doesn''t do appraisals and they don''t send anything out other than their own merchandise. However, the manager and his wife both agreed with the presence of that one inclusion. It identifies the specific variety, and the wife even thought it to be quite desireable. I think the manager preferred mine, but such is everything. Everything boils down to preference.

In short, I still have no appraisal on my item. Mom doesn''t have one either, but we do have supporting evidence to say it is what it was stated to be. The problem is that nobody wants to put a price on it without a lab report, and I know more or less what the lab report might say (pending on the lab), and pending that, they still won''t appraise it!

I have never EVER imagined that someone who is a "gemologist" and an "independent" appraiser not be as objective as they ought to be, and be as insulting as the last 2 we''ve dealt with. The last one gave the impression that we couldn''t possibly afford the 2 stones that we acquired if they were what they were sold as.

Based on the tests of refractivity (I am guessing these have been done), and the evidence of the particular inclusion in question, supporting statements from another GG (who is also a dealer for that same exact type of stone) stating that the inclusion is a very good indicator of the specific variety, an inquiry to someone at GIA (in general). The origins of the items were disclosed, and we have no reason to discredit that disclosure or question it. In this instance, even if the origin was mistaken, it is not of great importance to us.

I just have a hard time phathoming the snobbery with some individuals, and I am starting to see some other things first hand that are specific to this particular material.
 
Hi,

I''ve had similar encounters: no one will appraise without a lab certificate.

Obviously, this appears to be standard in the gem industry...and it''s so sad.
It does not encourage confidence or enthusiasm for gem collecting!

Ger
 
Date: 3/1/2008 10:01:08 PM
Author: ger100
Hi,

I''ve had similar encounters: no one will appraise without a lab certificate.

Obviously, this appears to be standard in the gem industry...and it''s so sad.
It does not encourage confidence or enthusiasm for gem collecting!

Ger
Here is what is worse, there are too many inconsistencies in the industry with naming conventions, and it appears that too many want to apply marketing terms as being technical terms. When there is no clear agreement in the industry on that, and there is no real legal definition on these things, and the number of purists, I think certain people want a certain certificate to try and discredit things.

For instance, one of the latest topics of discussion amongst labs is the definition of "Padparadscha" sapphires. The proposed definition is to the effect of a stone being light to moderate in saturation with a subtle pink or orange in it. In other words, subtly orangey pink or subtly pinkish orange. Regardless of heat treatment or not so long as it is not diffusion treated, that is the definition. So a given stone meeting that criteria from a given lab that chooses to accept that definition will label a stone as being a Padparadscha sapphire if it is natural, etc.

Let''s say someone comes in with a pink sapphire that has a subtle orange secondary hue to it, but the saturation is strong. Let''s assume that there is no evidence of diffusion treatment, and there is little tone to the stone (nothing beyond moderate). We all know that color is supposedly king, so the more intense saturated pink sapphire comes back being worth less per carat than a comparably sized stone that is not as saturated?

I think you raise a valid point though. The way the industry is setup in that regard, it is designed to discourage collectors as ourselves because these things are appearing to be setup to help the dealers and other vendors command a premium. Face it, the majority of consumers do not know some of the things we as collectors know. If you can get enough people in the business and labs to agree on what is or isn''t "x", than those and only those who deal in "x" will not face devaluation of their goods.
 
If I had something of questionable value, my personal choice would be to send it to a reputable lab. Appraisers can't always be expected to make every "call". I was once told the joke that sometimes G.G. stands for "good guesser". LOL. May be not snobbery you are encountering but frustration of the appraisers- they simply may not feel comfortable making such a variety call, when they don't have 100 percent proof. There is a difference between something being an indicator of variety vs. proof of variety. Even reputable labs have cases of "inconclusive" reports in some areas of gem id.
And as far as getting people to agree on a standard of what "x" is...
Look at all the diamond grading labs out there- GIA, EGL, IGI, all who have different standards. GIA "I" coud be EGL Israel "E" or EGL US "G". So many descrepancies, even among labs. Not even touching the business aspect. Thats an example of how hard it is to create a universal standard.
 
Am I reading correctly....?
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You guy''s (jszweda, ger100 and Missrocks) are claiming that Appraisers will not issue a price/call or appraisal with out a Laboratory (certificate) report???

So my question is: What do you need an appraiser for???

Something does not make sense!!!
 
It doesn''t bother me at all to think that while a majority of appraisers may be good at valuation they might very reasonably defer to a lab with the proper experience and equipment for gem and treatment identification and the black art of origin determination. I expect that there''s only a tiny fraction of appraisers who have top-notch skills in both.
 
Date: 3/2/2008 4:25:03 AM
Author: DiaGem
Am I reading correctly....?
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You guy's (jszweda, ger100 and Missrocks) are claiming that Appraisers will not issue a price/call or appraisal with out a Laboratory (certificate) report???

So my question is: What do you need an appraiser for???

Something does not make sense!!!



This is not USUALLY the case. I brought up the lab because it sounds like that may be the best in Jzsweda's situation. I would say, a very small percentage of the time, when it is questionable call, they may prefer to have the client send it to the lab. Labs in general will see more than appraisers and have much more advanced equipment. For example, if alexandrite lacks definitive inclusions and conclusive fluorescence (which are the two key separations from synthetic) it just will have to go to a lab for more advanced testing. The lab can do advanced spectra testing, ect. and most appraisers simply do not have this equipment available.

Also, some tests are based on human observation. Live chrysoberyl vs. variety alexandrite. Its hard to say how much color change is needed to make this variety call. If the color change is just barely (almost not) visible, is it still Alexandrite? GIA Gem Reference Guide gives color ranges/ tone/ saturation in daylight and incandescent light but what if its outside this range? Is material with just the slightest amount of color change considered alexandrite? Some would probably argue. Some would say any amount of color change qualifies it for alexandrite. Would an appraiser tell you its just chrysoberyl, or recommend sending it too a lab for final proof?



So to answer your question- Lab certificates are NOT needed to do appraisals MOST of the time. But to get an ACCURATE value, an appraiser may need a lab certificate in SOME cases. Its hard to put a value on something, if for example say, if the call of chrysoberyl vs. alexandrite can not be made. And accurate VALUE is what the appraiser and consumer alike are aiming for.

 
Date: 3/2/2008 1:27:40 PM
Author: Missrocks

Date: 3/2/2008 4:25:03 AM
Author: DiaGem
Am I reading correctly....?
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You guy''s (jszweda, ger100 and Missrocks) are claiming that Appraisers will not issue a price/call or appraisal with out a Laboratory (certificate) report???

So my question is: What do you need an appraiser for???

Something does not make sense!!!




This is not USUALLY the case. I brought up the lab because it sounds like that may be the best in Jzsweda''s situation. I would say, a very small percentage of the time, when it is questionable call, they may prefer to have the client send it to the lab. Labs in general will see more than appraisers and have much more advanced equipment. For example, if alexandrite lacks definitive inclusions and conclusive fluorescence (which are the two key separations from synthetic) it just will have to go to a lab for more advanced testing. The lab can do advanced spectra testing, ect. and most appraisers simply do not have this equipment available.


Also, some tests are based on human observation. Live chrysoberyl vs. variety alexandrite. Its hard to say how much color change is needed to make this variety call. If the color change is just barely (almost not) visible, is it still Alexandrite? GIA Gem Reference Guide gives color ranges/ tone/ saturation in daylight and incandescent light but what if its outside this range? Is material with just the slightest amount of color change considered alexandrite? Some would probably argue. Some would say any amount of color change qualifies it for alexandrite. Would an appraiser tell you its just chrysoberyl, or recommend sending it too a lab for final proof?




So to answer your question- Lab certificates are NOT needed to do appraisals MOST of the time. But to get an ACCURATE value, an appraiser may need a lab certificate in SOME cases. Its hard to put a value on something, if for example say, if the call of chrysoberyl vs. alexandrite can not be made. And accurate VALUE is what the appraiser and consumer alike are aiming for.

I see where you are coming from..., But (and I am no expert in this field so I could be completely wrong...), in my world of understanding..., if an appraiser can''t independently identify the subject of his/her services...

Need I say more?
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Look at it this way... There are some cases of where GIA does NOT make clear through lab manual definition the "fine" line of what is needed to make a specific variety call. Thus is would be just an "opinion" calling "x" by that variety. I would rather have a lab report than an appraiser "opinion" in this instance.

I'm sure there are a few appraisers out there that claim to know it all and have no problem calling "x" that variety or not that variety. These are calls may not always be made on sound proof, but rather liklihood of "x" being or not being the variety in question. I would give more props to the appraisers that were HONEST and told a consumer that a lab report would be the better route because they were not 100 percent confident making a specific variety call due to almost inconclusive evidence. I tend to think in a more scientific manor and would prefer to have sound proof rather than just a likely guess.

Just fyi, you almost do have to be an expert in this field or have a colored stone degree to undertand the difficulty of making a small percentage of variety calls, a small percentage of the time.
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I can only say that I would have absolutely no use for an appraiser I didn't trust completely. I once made a very, very stupid purchase. I bought earrings in a color I loved, that I was told were sapphires. I had been around enough to know better, by then, too. I was in seaside shop on vacation and I bought on impulse. Afterwards, although I knew I had thrown away good money on cheap stones, I just wondered if they were actually sapphires at all. (They looked like painted glass.) I sent them to Dave Atlas ("oldminer" on Pricescope). Although he was probably amazed at the stupidity of consumers for paying for what they do, I did find out they were sapphires. I still love the color of the stones. They are blue grey. They just aren't good sapphires!

Everyone should have a Dave Atlas! One should be able to trust an appraiser even more than one's favorite jeweler!

Deborah
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Date: 3/2/2008 4:25:03 AM
Author: DiaGem
Am I reading correctly....?
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You guy''s (jszweda, ger100 and Missrocks) are claiming that Appraisers will not issue a price/call or appraisal with out a Laboratory (certificate) report???

So my question is: What do you need an appraiser for???

Something does not make sense!!!
Phew. I thought I was the only one, DG.
 
If the stone is what you want it to be, a GIA/AGTA lab report will surely hike its value up and you may never know if it is that stone without having it appraised by a professional lab. Everything else is just heresay and speculation. If the stone was what you think it would have been worth tons so surely the dealer would have had it certificated to begin with, would they not? Do stones like that really fall through, I would think those mining garnets with horsetail inclusions (if it is that) would know what to look for and a really unusual rare one would be certificated and sold for its worth.

I am not trying to be cheeky here just realistic.

As someone else said GIA did not give out details of how some things are identified and maybe he knew that when he said there was no way to know for sure without a lab certificate.
 
Date: 3/2/2008 4:21:16 PM
Author: Missrocks
Look at it this way... There are some cases of where GIA does NOT make clear through lab manual definition the ''fine'' line of what is needed to make a specific variety call. Thus is would be just an ''opinion'' calling ''x'' by that variety. I would rather have a lab report than an appraiser ''opinion'' in this instance.

I''m sure there are a few appraisers out there that claim to know it all and have no problem calling ''x'' that variety or not that variety. These are calls may not always be made on sound proof, but rather liklihood of ''x'' being or not being the variety in question. I would give more props to the appraisers that were HONEST and told a consumer that a lab report would be the better route because they were not 100 percent confident making a specific variety call due to almost inconclusive evidence. I tend to think in a more scientific manor and would prefer to have sound proof rather than just a likely guess.

Then why the need for an appraiser..., save your $$$ and rely on the gemological report only....
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Just fyi, you almost do have to be an expert in this field or have a colored stone degree to undertand the difficulty of making a small percentage of variety calls, a small percentage of the time.
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In this field, expert-ism does not come accompanied with ANY degree. (period).
To me someone with a gemological degree only shows they took some type of course...
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I am fully aware of the fact that most appraisers out there are lacking tools and knowledge to make these type of calls (even much simpler ones...
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But that''s no excuse!!! A gemological/appraiser who offers his services should be able to back his/hers services with no "insurance" lab reports.

There are quite a few appraisers that have the needed knowledge, tooling''s, and experience to make ANY type of calls! Especially numerous ones here on PS!!!
 
Date: 3/8/2008 4:47:32 AM
Author: DiaGem

Date: 3/2/2008 4:21:16 PM
Author: Missrocks
Look at it this way... There are some cases of where GIA does NOT make clear through lab manual definition the ''fine'' line of what is needed to make a specific variety call. Thus is would be just an ''opinion'' calling ''x'' by that variety. I would rather have a lab report than an appraiser ''opinion'' in this instance.

I''m sure there are a few appraisers out there that claim to know it all and have no problem calling ''x'' that variety or not that variety. These are calls may not always be made on sound proof, but rather liklihood of ''x'' being or not being the variety in question. I would give more props to the appraisers that were HONEST and told a consumer that a lab report would be the better route because they were not 100 percent confident making a specific variety call due to almost inconclusive evidence. I tend to think in a more scientific manor and would prefer to have sound proof rather than just a likely guess.

Then why the need for an appraiser..., save your $$$ and rely on the gemological report only....
11.gif


Just fyi, you almost do have to be an expert in this field or have a colored stone degree to undertand the difficulty of making a small percentage of variety calls, a small percentage of the time.
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In this field, expert-ism does not come accompanied with ANY degree. (period).
To me someone with a gemological degree only shows they took some type of course...
2.gif

I am fully aware of the fact that most appraisers out there are lacking tools and knowledge to make these type of calls (even much simpler ones...
31.gif
)
But that''s no excuse!!! A gemological/appraiser who offers his services should be able to back his/hers services with no ''insurance'' lab reports.

There are quite a few appraisers that have the needed knowledge, tooling''s, and experience to make ANY type of calls! Especially numerous ones here on PS!!!

Yes, expertism does not always come accompanied with any degree. That''s why I stated colored stone expertism OR a degree.

And I actually agree with you that is is "NO EXCUSE"..the majority of the time. I still do feel that there are always going to be some cases that are the exception. But, hey, everyone is entitled to an opinion.
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I'm sorry but I have to vent...unless you can be clearer in what the heck you're talking about, I cannot even follow half of your story. It's not an espionage story with WMDs at stake. It's a loose stone. Please, just tell us what you're talking about?! If I take the time to read your post, it's like you assume we KNOW what you're even talking about and unless you TELL US what sort of stones/inclusions/country of origin, etc. you're referring to, it's just really frustrating and annoying.

ETA: Maybe some of us would even learn something if we knew what you were actually talking about. Unless it's just me...
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Date: 3/8/2008 2:26:07 PM
Author: surfgirl
I''m sorry but I have to vent...unless you can be clearer in what the heck you''re talking about, I cannot even follow half of your story.
I wonder if a client that came across like this might result in an appraiser being more careful or noncommittal.
 
Date: 3/8/2008 3:02:00 PM
Author: elmo
Date: 3/8/2008 2:26:07 PM

Author: surfgirl

I''m sorry but I have to vent...unless you can be clearer in what the heck you''re talking about, I cannot even follow half of your story.

I wonder if a client that came across like this might result in an appraiser being more careful or noncommittal.
elmo, I hadn''t thought about it that way but I see your point. One would hope that the face to face convo was a bit clearer but who knows.
 
Date: 3/8/2008 2:26:07 PM
Author: surfgirl
I''m sorry but I have to vent...unless you can be clearer in what the heck you''re talking about, I cannot even follow half of your story. It''s not an espionage story with WMDs at stake. It''s a loose stone. Please, just tell us what you''re talking about?! If I take the time to read your post, it''s like you assume we KNOW what you''re even talking about and unless you TELL US what sort of stones/inclusions/country of origin, etc. you''re referring to, it''s just really frustrating and annoying.

ETA: Maybe some of us would even learn something if we knew what you were actually talking about. Unless it''s just me...
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Here is the original thread that the topic stemmed from. I can definietely see how this is hard to follow. Hope this helps.

https://www.pricescope.com/community/threads/what-do-you-guys-make-of-this.79882/
 
Thanks for the link MissRocks but I did indeed read that first thread and was just as frustrated reading that as I was reading this one. There''s just no need for all the subterfuge. Just say what kind of stones they think it is, what the special inclusions are that make them think it''s that sort of stone, where they think it''s from, etc. No need for all the read between the lines talk.
 
I am still trying to understand how deep of a variety call is being asked for. If indeed it is garnet group , is the variety being asked to be confirmed the var. andradite ? Or is it a subvariety of andradite such as demantoid or topazolite? These 2 seem to be determined on coloration, with the topazolite being more yellow due to iron with the demantoid more green with addition of chrome. True determination most likely requires spectroscopy analysis and for most gemologists, this instrument is the most difficult to master. I doubt many appraisers do any better. Since this must obviously involves big money or bragging rights, the hesitation to get a definitive lab report might be penny foolish. Embellishment of natural gems are improving every day, especially those valued for their color aspects. A professional appraiser lives on their reputation and 1 legal case for a wrong call can not be offset with 1000s of right calls. An appraiser is to tell me what the value of a specific stone is in the market, or estimate of what its value will be in a certain number of years. I am a collector/cutter, not an appraiser.



Jim
 
Date: 3/8/2008 5:52:24 PM
Author: desertgem

I am still trying to understand how deep of a variety call is being asked for. If indeed it is garnet group , is the variety being asked to be confirmed the var. andradite ? Or is it a subvariety of andradite such as demantoid or topazolite? These 2 seem to be determined on coloration, with the topazolite being more yellow due to iron with the demantoid more green with addition of chrome. True determination most likely requires spectroscopy analysis and for most gemologists, this instrument is the most difficult to master. I doubt many appraisers do any better. Since this must obviously involves big money or bragging rights, the hesitation to get a definitive lab report might be penny foolish. Embellishment of natural gems are improving every day, especially those valued for their color aspects. A professional appraiser lives on their reputation and 1 legal case for a wrong call can not be offset with 1000s of right calls. An appraiser is to tell me what the value of a specific stone is in the market, or estimate of what its value will be in a certain number of years. I am a collector/cutter, not an appraiser.



Jim
The poster never really clarified what the species or variety calls were. Somehow it was just kind of "guessed" that demantoid may be the variety call in question.

In regards to your post, very well said and agreed upon.
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