- Joined
- Aug 12, 2005
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- 19,445
I have a Dell XPS M140 notebook that is still NIB For sale...
Date: 12/29/2005 12:27:53 AM
Author: strmrdr
We have 4 clients with dell laptops (9 total) all have bad video chips.
The maker of the video chipset even says they are bad if they do what these are doing.
Dell refuses to warranty them.
Tech support says that if we cant figure out what part to send they cant help you and the motherboard of which the video is part of is not a user replaceable part.
They say they will have someone call who can authorize a return to the factory.
Not one of them has got a call back after 6 months and hundreds of phone calls to support.
Dells laptop customer service/support has become total crap in the last year.