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Being into photography, I agree w/your hubby - that''s a stunning photo from an ''artsy'' point of view.Date: 6/15/2007 9:05:09 AM
Author: anne_h
Ok, last pic in this series. My husband was the photographer, and he loved this photo (I didn''t, it shows some small scratches on the face of my watch), but to acknowledge his assistance, I promised to post it. lol
Yes, with the order being cancelled once, the stones released back into the market, then having to restart while the original person I was working with was already gone to Vegas, having to get new stones of the same size and quality of the first batch, somewhere along the line the 6 3/8 length got lost. Naturally this had to happen with someone not in this country where it would be easy to fix...Date: 6/15/2007 10:42:31 AM
Author: anne_h
Thanks everyone for your kind words.
Okay, as mentioned, here are the details of the small aforementioned issue with the bracelet...
I ordered a custom size (6 3/8 inches, vs the usual 7) since I have small wrists, and like my jewelry to fit snugly.
The bracelet I received is 0.5 inches too long (ie: very close to 7 inches, instead of the 6 3/8 I ordered). Because I live in Canada, it''s not so easy to just ship the bracelet back to Wink in the US for sizing (ie: I don''t want to mess with Customs on that).
Also, there are only 50 stones in the 7'' bracelet (when I was quoted to receive 53 stones in the 6 3/8 bracelet). Which I am a little concerned about. I am now wondering if the stones are indeed the 10pts Wink/I expected. They *look* to be about that size, but now I am doubting my judgement. Wink assures me the bracelet I received was indeed intended for me (I initially thought maybe it was someone else''s altogether). He is also confident his supplier used the correct stone size.
I think part of the problem was that Wink''s supplier was late finishing it...so late in fact, that the supplier sent the bracelet straight to my contact, meaning Wink never had a chance to see it (which he normally would). I think the recent big jewelry/stone show in Las Vegas had something to do with the delay. (And also, early on in the process, I almost changed my order, which did cause some confusion).
So, Wink and I need to figure out if I can get the bracelet sized here in Montreal. He would be comfortable doing so (and reimbursing me for it) if the jeweler is reputable, and the price reasonable. I am also thinking I might now also need someone to verify the stone size for me also (I don''t have a micrometer!)
For the sizing, I was thinking of the (evil) Birks, I know they have a professional working for them.
Let me know if anyone out there has any proposed solutions to my issues...
Anne
LOL! Any time I quit liking to talk to my clients then it will be time to retire. I always feel that it is how you handle "issues" that says whether or not you are doing a good job. You are always pleasant and entertaining to talk with anyway, so I always look forward to your calls.Date: 6/15/2007 5:05:35 PM
Author: anne_h
I am a fully happy camper now. Will post further updates when the issue is fully resolved in case anyone is following and wants to know. BTW, Wink continues to be great throughout! I know it cannot be easy to have to keep answering the phone, knowing ''that customer'' is calling again with some issue/question.
Have a great weekend everyone,
Anne