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teddycake said:
It's definitely not just you. I tried to sign up for DB a month or so ago, never got the verification email. I thought maybe it was just my email, so I tried again using my second email, nothing. I emailed their customer service, no response. I tried to sign in and use the "forgot my password" option, and it tells me that there's no account matching my email.

I think their whole email system just doesn't work anymore. What's really annoying is that the sign up process requires your address and phone number so they're just storing all of that personal information and doing who knows what with them.
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Same. I was never able to make an account.
 
Txborn79 said:
I put my email in the listing. I don’t think DB has been sending out confirmation emails for new accounts.

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I tried to log in without the confirmation email and it failed. Still waiting. Not sure what’s going on. I see you got my email. I just responded. Thanks.
 
teddycake said:
It's definitely not just you. I tried to sign up for DB a month or so ago, never got the verification email. I thought maybe it was just my email, so I tried again using my second email, nothing. I emailed their customer service, no response. I tried to sign in and use the "forgot my password" option, and it tells me that there's no account matching my email.

I think their whole email system just doesn't work anymore. What's really annoying is that the sign up process requires your address and phone number so they're just storing all of that personal information and doing who knows what with them.
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UGH! Exactly:(.
 
Dmndsr4evr11 said:
UGH! Exactly:(.
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emeraldgalB said:
Same. I was never able to make an account.
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This is DiamondBistro's FB Page: https://www.facebook.com/BetterThanDiamond/

I DM'ed them asking if they owned DB, they responded the next day saying they did. I then asked if they could fix their email verification system because new users can't sign up and existing users who've forgotten their PWs can't log in. They haven't responded.

If you want, you could also try DM'ing them on their FB Page. More complaints may push them into action.
 
teddycake said:
This is DiamondBistro's FB Page: https://www.facebook.com/BetterThanDiamond/

I DM'ed them asking if they owned DB, they responded the next day saying they did. I then asked if they could fix their email verification system because new users can't sign up and existing users who've forgotten their PWs can't log in. They haven't responded.

If you want, you could also try DM'ing them on their FB Page. More complaints may push them into action.
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Thanks, will do.
 
The CvB 3ct rose cut ring has SOLD.

I’m open to an offer on the halo setting.
 
Bumping, the vintage inspired halo setting is still available.
I’m considering setting a lab sapphire in it if anyone might have interest in a complete ring.

Setting price $2700.00
 
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bright ice said:
Bumping, the vintage inspired halo setting is still available.
I’m considering setting a lab sapphire in it if anyone might have interest in a complete ring.
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How do I contact you? I am interested in the setting.
 
I’m considering this lab sapphire for the setting if it doesn’t sell empty. It would be a perfect fit.

www.finewatergems.com

5.08 ct Lab-Created Sapphire

Fine and unique gemstones personally sourced from around the world
www.finewatergems.com
 
The CvB vintage inspired halo is pending sale.
 
The CvB halo setting is sold!

All items in the thread are now sold. Thank you to the buyers, I hope they are loved for many years!
 
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