sunshowers
Rough_Rock
- Joined
- Apr 22, 2019
- Messages
- 17
I’m considering a diamond upgrade and am wondering if anyone here has been through this process with Brilliant Earth.
Via the online chat, I was informed:
We can upgrade orders with natural diamonds with a new diamond that is 50% greater in value than the original. You will send your existing ring back. In most case, we will have to remake all or part of the setting, but you will be able to apply metal credit of your existing ring towards the purchase of the new one. Around $50- $100 or so depending on the setting you have.
Unfortunately I don’t live anywhere near a BE showroom, so I’m told that I can’t view the new diamond beforehand. I would need to send in my ring for them to make a new setting and put the new stone in, and then 3 weeks later voila. This makes me nervous! Is this typical?
Also, when the time comes, would the good people of PS help me to choose a new stone? I feel I would be much less nervous about the upgrade knowing that I have expert help from this very discerning group. I know BE isn’t a preferred vendor, but I hope there are still pretty diamonds to be found through their site.
Via the online chat, I was informed:
We can upgrade orders with natural diamonds with a new diamond that is 50% greater in value than the original. You will send your existing ring back. In most case, we will have to remake all or part of the setting, but you will be able to apply metal credit of your existing ring towards the purchase of the new one. Around $50- $100 or so depending on the setting you have.
Unfortunately I don’t live anywhere near a BE showroom, so I’m told that I can’t view the new diamond beforehand. I would need to send in my ring for them to make a new setting and put the new stone in, and then 3 weeks later voila. This makes me nervous! Is this typical?
Also, when the time comes, would the good people of PS help me to choose a new stone? I feel I would be much less nervous about the upgrade knowing that I have expert help from this very discerning group. I know BE isn’t a preferred vendor, but I hope there are still pretty diamonds to be found through their site.