love_pearls
Shiny_Rock
- Joined
- Jan 8, 2022
- Messages
- 186
@love_pearls, if another SA allows you to place the order, I would ask explicitly about return/exchange options - and also get that information in writing. 9mm AAA is not a small amount of money, and the option to exchange is not unreasonable when buying organic products completely blind. I agree that luster should not be any concern in this grade but overtone preference is so personal… And you are paying a hefty premium for what should be premium service and safeguards.
Perhaps you could go the same route as @astaeria and buy online, if no boutique staff will help you with your request.
Yes, especially I am not an expert, I can only rely on trust and my eyes as guides when the earrings arrive. They don't have the serial number so they can put any tag on it and tell me it's aaa. I really worry about this. I think I will also bring your photo as a reference. If things come to the worst, maybe exchange for another item.
I think I will need to know the exchange policy.
Thank you for the reminder.