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Help! Was my diamond switched or what? Need advice please.

smtyrrell

Rough_Rock
Joined
Dec 31, 2012
Messages
4
Hello, brand new here and desperate for advice. Long story short...
When planning to get engaged, I pushed my boyfriend to use my 'old' engagement ring diamond (I am divorced) as we are both single parents and it seemed impractical to have him spend crazy money while I already have a beautiful diamond and you can't wear 2 at once...well, I wouldn't anyway.

Since he wanted to surprise me on a cruise we went on 2 weeks ago, he took my old engagement ring in to a respected jewellry store, he had arranged this in advance, picked a setting, told them I had a 1 carat Princess cut diamond so that the setting would be made appropriate to accommodate it. When he got there they took the ring in the back and put my stone into the new setting and a CZ into my old setting and then had it sent out for an appraisal (it was gone for 3 days apparently).

Upon receiving the ring on the cruise I thought the ring was beautiful, and I was more admiring the setting which was all pave set diamonds and filigree, etc., and my previous engagement ring had been a simple classic Tiffany-style setting. However, I couldn't help thinking the diamond looked different, and I kept chalking it up to that it didn't look as white or sparkly since it was now side by side with all this 'bling', and/or that it was set so much lower, or that the prongs were maybe different somehow. I thought that the facets on the crown were more noticeable, like the table was now smaller...my diamond always seemed to have a very large table/shallow crown (I know, not ideal)... but it was beautiful.

So, although uncomfortable about it (a little), as it's not my business the cost of the setting, etc., I did ask if it had been re-appraised and could I see the appraisal...well, we got side-tracked over the holidays, but I saw the appraisal yesterday morning and just felt sick to my stomach.

My original ring was from a very reputable old jeweler in Toronto, my ex-husband worked with them tirelessly for many hours over the course of weeks to find the 'right' diamond, and being in high-end retail merchandise, he made sure he was an expert on what he was doing at the time. My diamond was 1.02 carat Princess cut... perfect square (exact length x width 5.58 x 5.58), D colour, VVS1, good cut... and they said this was being 'cautious' as they actually didn't think it had any flaws, but that calling it internally flawless would be pricey when it came time to insure it. It was set in a Tiffany-style cathedral, ski-tip, knife edge Platinum band. He took it to a very reputable GIA gemologist/appraiser (independent -not with the jeweler or suggested by jeweler, etc), with a zillion certificates and ongoing education, 30 years in the business, etc...and his appraisal also reflected the above characteristics...gave a retail value of $15,000 and another value (replacement/appraisal value?) was below that, that listed $23,000. He did pay a little over $15,000 for the ring. This appraisal also came with the 'gemscan', fingerprint-type picture of the light refracting through the diamond, etc...

The new appraisal lists my diamond as 0.83 carat, F colour, VS1, 5.54 x 5.57mm and with the 48 claw-set VS, G diamond in the Tacori trademarked- brand- band (not copied) 18 kt white gold, it says it's an excellent cut (now), the 'total replacement value' is listed at $9100. How, can this be so different?

We immediately went to the jeweler and asked if the diamond could have mistakenly been the wrong one put in as this did not seem to be my diamond and proceeded to explain why. The jeweler said he didn't know what we were talking about, that they took the diamond from the ring they were given, did the switch and that he doesn't have loose diamonds in the store to just pick another one to put in instead, and sent it to Toronto...and that an appraiser wouldn't do such a thing either, that they just look at the rings, don't ever take them apart, etc. He then went on about how his appraiser is GIA-certified and this is their reputation we are talking about.... and I do understand the implications of what I am asking about, but how can this be? I told him I had a gemscan, etc on the 'my' diamond that I had yet to retrieve (needed to find it), and he said 'well, bring it in', and that was the end of the conversation. I did notice that the letterhead that this 'new' appraisal is on says "GEM Authority, Division of _______ Jewelers" -this same jeweler my fiancee bought the setting from...which doesn't seem exactly 'right' to me....isn't that a conflict of interest? that's his employee.... and the appraisal is so brief...only mentions 4 c's and approximate weights....how can appraisals be so different from one place to the next?
I also don't think it seems right that they would just take a ring and take it into the back without taking measurements and looking through a loupe together with my fiancee, before and after re-setting, to have safe-guarded against this... I don't know.... but the one time I had it cleaned many years ago, the jeweler and I did this.

Is it possible that 2 appraisals are so different and this is my diamond? Should I be going and getting another gemscan done to ascertain if this is my diamond prior to pursuing anything further? Is there a simpler way to tell ? ...like ANOTHER independent appraisal and hope it comes close to the original?
Please help....I am sick over this and my fiancee is too, as he feels like his lack of gemological knowledge/etiquette may have cost me my original higher quality diamond, and this has put a shadow over this happy time for us. :cry:
Thank you.
 
Re: Help! Was my diamond switched or what? Need advice pleas

I know how hard it is on you to live with that fear in mind.

The moments you are suppose to enjoy are spent worrying about uncalled things.

Dig out the paper work of your diamond as soon as possible.

I can think of getting it appraised once again from GIA, rather than an independent appraiser.

Guys if anyone can think of anything else, please help her out.
 
Re: Help! Was my diamond switched or what? Need advice pleas

Well...an appraisal is just for insurance purposes. As far as having two different appraisals...It would depend on where you're getting it appraised. If it'd make you feel better (I personally) would have the diamond sent to GIA to have them grade it. You will typically get a higher appraisal on a GIA certified stone. Then maybe take the whole ring to a Tacori retailer to have it appraised like John at Good old Gold. He'll have it tested and maybe appraised? Either way, I would call him. I would have an appraisal done from a reputable place and stop having it appraised. I think it'd be different depending on where you take it and depending on if they carry designer settings etc. Also, the differences in the "size" of your center, this will be graded for certain once it's sent to GIA or a place like GOG who will tell you how GIA would grade it. However, I would still have it certified by GIA. Anyways, give John a call. Good luck.
 
Re: Help! Was my diamond switched or what? Need advice pleas

I don't have a ton of experience around here, but the only way you will resolve this is through documentation. If someone truly did swap your stone out, you need to produce documents indicating the quality and characteristics of the original stone. So the first step is to look for that documentation. It sounds like you have some kind of paperwork. If you post what you have (obscure any personal details) the posters on here will be able to help you out.

It also sounds like you are missing some of the original documentation. If it were me, and I couldn't find the documentation, I'd call Gemscan directly and see what (if anything) they can do for you. Here's their website: http://www.gemscan.com/... I found it through Google. They operate in Toronto, so that makes sense.

Is the stone insured? Insurance companies don't take kindly to their property being stolen. If you get your documentation together and are still convinced that the current stone is not the original, call your insurance company and get them involved.

ETA: Appraisals can vary on color and clarity, but the weight of the stone should be consistent unless it was recut, and it's pretty straightforward to verify...
 
Re: Help! Was my diamond switched or what? Need advice pleas

Thanks for all your advice thus far.... I do have all the original documents (from both jeweller for original ring and certification, and from the independent appraiser including the gemscan)...and it states exactly what I said about my original stone.

However, it is no longer insured as I didn't wear it regularly (since it was from a previous marriage), so I had let the insurance that I had had, lapse. That's why we wanted the new appraisal in the new Tacori setting (it was expensive), because the value might have gone up (not down by over 50%!). It was a Tacori retailer that sold us this setting and whom I'm wary of at this point...

I just can't believe an appraisal could be that far off and it be the same stone... not sure if I take the documents to the jeweler and see what he says...like maybe his appraiser is going blind, or if I go get the next gemscan on 'this' diamond and see if it's the same one before I do anything else.... :confused:
 
Re: Help! Was my diamond switched or what? Need advice pleas

Appraisals for value are almost always inflated, colour and clarity being off by 1 or 2 grades is normal but measurements being off isn't.
 
Re: Help! Was my diamond switched or what? Need advice pleas

I think that you will find that there was a mistake made on the apprasial. A .80 princess cut measures approx 5mm and they have yours listed as very close to what your initial appraisal listed it for. And I agree with Chrono that we often see appraisals come back 1-2 color or clarity grades off. There are limitations when appraising a set diamond as opposed to one that isn't set. An appraiser can't know what is under the prongs for example, and color is supposed to be graded face down from the side on a white background under controlled lighting, impossible to do with a set diamond. It second the idea of having the stone graded by GIA. And get some insurance on it!! But do it before you allow anyone else to unset and re set the stone and with someone that will cover the stone while this is being done. They can crack during the setting process and princess cuts are even more vunerable due to the sharp corners.
 
Re: Help! Was my diamond switched or what? Need advice pleas

Make an appointment with gemscan, take the original documentation with you and go see them and find out exactly what the situation is, report back.
 
Re: Help! Was my diamond switched or what? Need advice pleas

Since it sounds like the stone was not originally GIA graded, it sounds like the original jeweler is the one who likely gave it an optimistic "grade". I think the measurements are close enough and D to F is totally reasonable considering the stone wasn't GIA graded. Diamond switching is very rare when dealing with upscale jewelers, and most would not risk ruining their reputations (or jail) for switching a 1 ct. or less diamond. If the gemscan proves it is a different diamond, then this will be a different story. But I seriously do not think a Tacori dealer is switching diamonds.

When one buys jewelry, most jewelers provide a valuation for insurance. Inflated valuations only aim to make one feel good about the purchase and it causes you to pay far more than you should for insurance. My guess in this is that your first husband bought an ungraded stone and really, really overpaid for it because it was ungraded. Because a true D VVS1 would have been graded to have brought top dollar.
 
Re: Help! Was my diamond switched or what? Need advice pleas

Karl_K|1356967419|3343557 said:
Make an appointment with gemscan, take the original documentation with you and go see them and find out exactly what the situation is, report back.
Ditto this. There are two issues on appraisals. What is it? What is it worth? They're related but not the same thing. The difference between a 1.02 and approximately 0.83 is pretty important, as is the difference between dealer graded VVS1 and approximately VS1 viewed in the mounting. Tiny details with both the stone and the report matter. The solution is to go to YOUR chosen appraiser, in this case gemscan, show them the stone and all of the various paperwork, ask them your questions and ask them to help unravel it.

My guess is that the questions about value conclusion will sort itself out if you get the description down but ask about that during your appointment too.

You mentioned a laser reflection pattern called a gemscan. This probably is a 'gemprint'. They've been through several versions in the last vew decades and it may or may not be helpful but Gemprint is a fantastic way of recognizing if a stone is the same as one previously examined. I don't know if Gemscan is using Gemprint equipent but, if they are, definitely ask them to do a new scan and compare with the previous results. This is the very best way to answer the question in your headline and if you've got a prior scan you're way ahead of the game here.
 
Re: Help! Was my diamond switched or what? Need advice pleas

Take the ring back to the original appraiser (the one who graded it against GIA standards). Ask him for a net new appraisal and then ask him if it is the same diamond! Have him given you written results and take it back to the new jeweller. Hope all works out.

If you plan on unsetting the stone, it probably doesn't hurt to get a report from EGL as well - they are downtown Toronto and have a one day turn around.
 
Re: Help! Was my diamond switched or what? Need advice pleas

Yes, get another gemscan done before doing anything else. You need to be able to support your claim and if you find out it is, in fact, your original diamond, you can move on to other things in your life and not worry about it any more!

Best of luck!
 
Re: Help! Was my diamond switched or what? Need advice pleas

how did things turn out? any updates?
 
Re: Help! Was my diamond switched or what? Need advice pleas

I had a stone appraised and it came back as close to 1.5 ct less than what I bought it as. The appraisal was done by measurement since the stone was set, and due to the setting it was difficult to measure depth. I had them pop the stone out and weigh the stone. Turned out the weight was only .04 less than what I was told when I bought it. Could you have someone take it out of the setting and weigh it in front of you? If it weighs at .83 you will know it is a different stone (unless the original jeweler sold a .83 as a 1.04).
 
Re: Help! Was my diamond switched or what? Need advice pleas

Got all the paperwork, remembered it all right :twirl: Taking it back to Gemprint in Thornhill for a 2nd gemprint and appraisal and see where we go from there.

The appraisal done by the jeweller originally was done without the setting as we bought the diamond loose and had the setting made (1.01)...the appraisal done by gemprint was done with the diamond set...but they still came up only .02 of a carat off (1.03). The settings were both 4 prongs and the diamond is pretty easily visualized....

The appraisal of retail value was $15,600 and then the appraisal along with the gemprint was a 'replacement value' and it was $23,000 (yes, inflated)...bu

Anyway, once I get he gemprint re-done and see if it's the same diamond, I will update again.
 
Re: Help! Was my diamond switched or what? Need advice pleas

Thanks everyone!
I have happy news.....although gemprint is apparently not used so much anymore (? not sure why), I took it both to the original appraiser (not the jeweler/appraisal where it was purchased), and an independent appraiser, and they both came back with near identical descriptions of my original diamond (it's the same stone! yeah!), and were both very close to the originally stated replacement value of $23,000. The cited that the difference (slightly lower at 21,000) is likely due to the fact regarding the 10% fee that was charged on diamonds imported into Canada prior to a certain year....which was in fact reflective of when my diamond was purchased, and the fact that platinum was much more valuable than gold back then.

There is no damage to the stone or anything like that...it's mine, and they really couldn't account for why the jeweler who reset the stone into the new setting (more expensive one at that!), why his appraiser gave such a low value. I'm certainly not happy that they completely freaked me out, and caused me to have to go through all this further cost and investigation...but I guess there was no other option, and not much to be said about it now.

Thank you all for your advice!

Shannon
 
Re: Help! Was my diamond switched or what? Need advice pleas

Shannon, I am so glad that the stone is the original and that you didn't need to worry about the stone being switched! But you have still been given highly inflated values on that diamond. If you use that value to insure the stone, then you will be paying premiums for double what the stone is really worth. And the insurance company definitely won't be paying that much to replace it.

Here are some examples:

http://www.jamesallen.com/#!/loose-diamonds/princess-cut/1.01-carat-D-color-VVS1-clarity-sku-152332

http://www.jamesallen.com/#!/loose-diamonds/princess-cut/1.01-carat-D-color-VVS1-clarity-sku-181979

and the highest priced one this size that I saw on the price search ($13k):

http://www.bluenile.com/princess-cut-diamond-1-carat-signature-ideal-cut-d-color-vvs1-clarity_LD02520897?click_id=496295771
 
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