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Issues with Double Prong

The problem doesn't seem to be with the entire prong though - only with the tips which are catching. I'm unsure what replacing the entire prong will do other than cause you to spend more money.

if they're bending the problem is lower down i think... anyway even silver rings shouldn't bend that easily i'd be wary of keeping an expensive stone in that setting personally, sorry op, hope everything is resolved to your satisfaction!
 
The problem doesn't seem to be with the entire prong though - only with the tips which are catching. I'm unsure what replacing the entire prong will do other than cause you to spend more money.
I’m not an expert so who knows but they’ve replaced the prong tips multiple times at this point so trying it again doesn’t seem like it’ll result in a different outcome.
 
You said that local jewelers are quoting $300-$400 so if the original jeweler won't do it for free, why would you give them $800? Especially since apparently the ring wasn't made properly the first time. You could give them $800 and have no guarantee that the entirely new top part of the ring will be much better. And they would have your $800.
 
if they're bending the problem is lower down i think... anyway even silver rings shouldn't bend that easily i'd be wary of keeping an expensive stone in that setting personally, sorry op, hope everything is resolved to your satisfaction!

How could the problem be lower down if they're soldered to the basket, which they must be? The basket would hold anything below it in place. Having reread what OP said, I think maybe though the jeweler has at least once replaced the prongs and thinks that may be part of the problem and that the repairs weakened things and now wants to try replacing the whole head. I guess my thing is I just don't know if I'd trust the original jeweler at this point.
 
You said that local jewelers are quoting $300-$400 so if the original jeweler won't do it for free, why would you give them $800? Especially since apparently the ring wasn't made properly the first time. You could give them $800 and have no guarantee that the entirely new top part of the ring will be much better. And they would have your $800.

They are definitely not getting another dollar from me, either they’ll replace it at no cost or I’ll have to decide whether I replace the head elsewhere or buy a new ring
 
How could the problem be lower down if they're soldered to the basket, which they must be? The basket would hold anything below it in place. Having reread what OP said, I think maybe though the jeweler has at least once replaced the prongs and thinks that may be part of the problem and that the repairs weakened things and now wants to try replacing the whole head. I guess my thing is I just don't know if I'd trust the original jeweler at this point.

Agreed, I’m losing my trust in the jeweler at this point. It has been like pulling teeth trying to get them to do the right thing, I sense that if they were going to cover the cost of the new head they would have done so by now.
 
How could the problem be lower down if they're soldered to the basket, which they must be? The basket would hold anything below it in place. Having reread what OP said, I think maybe though the jeweler has at least once replaced the prongs and thinks that may be part of the problem and that the repairs weakened things and now wants to try replacing the whole head. I guess my thing is I just don't know if I'd trust the original jeweler at this point.

lower down from the tip of the prong (maybe we're saying the same thing) where it meets the basket...could be weak from bending or the solder points could be the weak spot... i'd be wary of using the original jeweler again too.

1626312482103.png
 
Frankly if a client asks me for diamond set underbezels on a step cut, or any stone other than a round, I explain to them that having all those diamonds means two things:
1. The bezel needs to be lower because of the depth of step cuts and many other fancy cut shapes having very steep facet under the girdle. Otherwise the small diamonds scratch the pavilion of the center diamond.
2. That means the span of the main prongs has to be longer and that causes an inherent weakness.

I do think the existing could be joined lower down if they are split - and or built up.
 
lower down from the tip of the prong (maybe we're saying the same thing) where it meets the basket...could be weak from bending or the solder points could be the weak spot... i'd be wary of using the original jeweler again too.

1626312482103.png

Oh yes we are saying the same thing lol. That's exactly where I thought the problem area could be.
 
So the original jeweler has agreed to replace the head of the ring. If given the choice, should I opt for single prongs ? Or would it be best to skip the basket? It seems like the basket would present future issues if another prong bends down the line.
 
So the original jeweler has agreed to replace the head of the ring. If given the choice, should I opt for single prongs ? Or would it be best to skip the basket? It seems like the basket would present future issues if another prong bends down the line.
I’d skip the way the basket sits on the halo beneath.
 
Skip the basket. A bezel higher up.
Have the prongs split just below the girdle like CatMom's
 
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