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James Allen Can't buy setting only?

Duke1199

Rough_Rock
Joined
Jul 14, 2014
Messages
52
Anyone have insight into why you can't purchase a setting only from James Allen?

JA has a 25% off cyber Monday promo going on right now and I would like to take advantage of it...big savings!
 
Duke1199|1417200193|3791769 said:
Anyone have insight into why you can't purchase a setting only from James Allen?

JA has a 25% off cyber Monday promo going on right now and I would like to take advantage of it...big savings!

Did you ask JA directly about this? The sale does not apply to diamonds or gemstones, so I would think it has to apply to ring settings and finished jewelry? If it explicitly does not apply to ring settings unless you are also purchasing a diamond, I would think the sale notice/details would specify that ... what did JA say, or how did you discover it does not apply to settings?
 
marymm|1417211538|3791877 said:
Duke1199|1417200193|3791769 said:
Anyone have insight into why you can't purchase a setting only from James Allen?

JA has a 25% off cyber Monday promo going on right now and I would like to take advantage of it...big savings!

Did you ask JA directly about this? The sale does not apply to diamonds or gemstones, so I would think it has to apply to ring settings and finished jewelry? If it explicitly does not apply to ring settings unless you are also purchasing a diamond, I would think the sale notice/details would specify that ... what did JA say, or how did you discover it does not apply to settings?

It doesn't allow you to check because it says: "This specific setting requires a center diamond or gemstone."

This isn't even related to the cyber Monday code.
 
Check out*
 
Did you try calling?
 
They do not sell empty settings. Most online vendors will not. If you have previously purchased the loose stone from JA, you can send it back to them to be set into one of their settings.
 
I found this under FAQ so yes you should be able to buy just the setting.

- I have my own diamond but I'd like to purchase one of your settings. Can you set my diamond into a JamesAllen ring?
Yes! Every ring on the James Allen website is available for purchase, regardless of whether or not you purchase a center diamond from us. Many rings, however, cannot be manufactured unless we have the diamond in our possession. Tension settings, rings with diamond halos, and other unique designs fall into that category. In those instances we require that you send the diamond to our offices and charge a $100 setting fee. You can also order an insurance appraisal for an additional $50. To order those designs, please contact our offices and we will provide you with an exact shipping and insurance quotation. For all other designs, you can complete your order through our online shopping cart. When you check out with just a setting (and not a diamond), please provide us with the exact shape and millimeter dimensions of your diamond so we can include properly sized prongs.

Please Note: While we will take every precaution to ensure that your diamond is professionally mounted into our ring setting, JamesAllen.com cannot be responsible for any damage that may occur during the setting process. CZ (cubic zirconia), diamond simulants, clarity-enhanced diamonds, gemstones, or other diamond substitutes are particularly prone to damage. Any diamond simulants or enhanced diamonds should be clearly marked as such when sent to our offices.
 
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