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Jeweler says my 2.05 I color AGS 000 VS1 is inferior to his 2.02 I color GIA Ex-VG-Ex SI1?
- Thread starter waveoff
- Start date
Thank you! She loves the ring but I can already tell that it’s going to be problematic with the stone sitting so high.
Thank you!
Patty
Ideal_Rock
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adlgel
Shiny_Rock
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I realize you may not want to spend more money but if your jeweler is not being accommodating in terms of lowering the head, another jeweler can fix that for you. I had a similar peg head on my ring (shank was a different style but how the shank joined the head looks very similar to yours). I didn't like how it looked so utiliarian. I had David Klass replace the head with what I thought was a much prettier head. He charged me $550 (my ring is platinum).
ORIGINAL HEAD
NEW HEAD
ORIGINAL HEAD
NEW HEAD
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@waveoff -
I know you've already made your choice and the ring is completed, but I just wanted to add my 2c anyway.
I'm sorry, but that GIA diamond looks whiter to my eye because it looks *cloudy* - not because it's whiter. It seems to be slightly more opaque, and its 'white' seems more like an opaque, solid white, rather than the colorlessness you want in diamonds. Remember - the goal in a diamond is not for it to be *white* - it's for it to be *colorless*. These are two different things.
Your AGS is showing slightly more black, which can be confusing / misleading if you don't know what you're looking for, but that's because the more precise faceting is giving you better contrast.
To my eye there is -zero- question here and your jeweler should be ashamed of the porky pies he's telling. I'm glad you went with the stone you found - it's a beauty!
I know you've already made your choice and the ring is completed, but I just wanted to add my 2c anyway.
I'm sorry, but that GIA diamond looks whiter to my eye because it looks *cloudy* - not because it's whiter. It seems to be slightly more opaque, and its 'white' seems more like an opaque, solid white, rather than the colorlessness you want in diamonds. Remember - the goal in a diamond is not for it to be *white* - it's for it to be *colorless*. These are two different things.
Your AGS is showing slightly more black, which can be confusing / misleading if you don't know what you're looking for, but that's because the more precise faceting is giving you better contrast.
To my eye there is -zero- question here and your jeweler should be ashamed of the porky pies he's telling. I'm glad you went with the stone you found - it's a beauty!
Thank you! After wearing the ring for a couple of days, we can tell that the height is going to be problematic. I am contacting the jeweler tomorrow to tell him we want the head lowered. Maybe he’ll actually listen to me this time!
I realize you may not want to spend more money but if your jeweler is not being accommodating in terms of lowering the head, another jeweler can fix that for you. I had a similar peg head on my ring (shank was a different style but how the shank joined the head looks very similar to yours). I didn't like how it looked so utiliarian. I had David Klass replace the head with what I thought was a much prettier head. He charged me $550 (my ring is platinum).
ORIGINAL HEAD
NEW HEAD
I really like your setting! I’ll see what my jeweler says when I bring the ring back to have the stone set lower. If he starts acting all righteous again and tells me that I need to sign his liability waiver I’ll definitely go elsewhere. I have heard nothing but good things about David Klass and will definitely keep him in mind.
The ring design I was going for is similar to a design that Vanessa Nicole Jewels in San Diego posted on one of her YouTube videos. On my initial visit with my jeweler, I showed him the video and some screenshots from the video showing the ring detail. He said it was an easy design he could do in a couple of days. After I got the ring, he started bashing the ring in her video by saying her design was a cheap casting that wouldn’t last and that she uses CZ’s in her settings. I guess her 133 five star reviews on Google maps don’t mean anything either? I would have had her design our ring but I was on a time crunch by time I discovered her online. I may end up reaching out to her to see how much she might charge to fix this. I’m sure any other jeweler I use wouldn’t want me to sign a waiver!
Thank you!
Thank you for your input and reassurance that I went with the better stone! I keep trying to look for any hints of yellow or warmth in various lighting conditions but I can’t seem to detect any. Even with the melee stones in close proximity, I don’t see any noticeable contrast. Maybe I’ll notice over time but it seems just fine for now.
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So the jeweler first attacked your diamond and now he wants to bad mouth your ring design? He sounds like a real jewel himself - not!! I hope he will work the height out with you but if not, others will. I would never set foot in that store again though after that. Such a shame and so unnecessary to have that negative opinion about everything!
If he fixes the ring to our liking, that will be the last time I ever deal with him. In this day and age of technology and social media, he has to realize that word of his antics might be known everyone if he doesn’t keep his customers satisfied.
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Congratulations on your engagement!
I commend you on your due diligence, you picked a beautiful stone and setting. Your jeweler however has been nothing but problematic. Personally I wouldn’t trust him to fix this to your satisfaction. He makes excuses to cover his inability to deliver what you want. He doesn’t deserve your patronage. I highly recommend going elsewhere, preferably DK. Good luck!
I commend you on your due diligence, you picked a beautiful stone and setting. Your jeweler however has been nothing but problematic. Personally I wouldn’t trust him to fix this to your satisfaction. He makes excuses to cover his inability to deliver what you want. He doesn’t deserve your patronage. I highly recommend going elsewhere, preferably DK. Good luck!
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Thank you! The more I think about my jeweler and his service, the more I lean in the direction you and others have recommended. It may cost me more in the end but at least I’ll have the ring done as requested.
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I think this is the right approach. Yes, it may cost more, but in the overall scheme of the funds you have put into the ring, it is a small increase. I can also recommend DK. They do very nice work and also will work with a customer until the customer is happy with the final result, unlike your jeweler who keeps making excuses as to why he won't give you what you want.
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Oh gees - why don't I read the whole thread before commenting?! Sorry, @waveoff!
Yes - that's a stock peg head. And no, I would definitely not go back to this gentleman to have it fixed. If he's exaggerated (and I do use this term very generously) about the quality of the diamond he was trying to sell you vs the quality of the one you bought, and now he's trying to pass off stock elements as hand forged - isn't this a case of "Fool me once, shame on you. Fool me twice..." - or in this case - 3 times?
Here's a photo of a ring that had the stock peg head switched out for a hand forged basket. MUCH nicer. Notice, particularly, how there's not a gap between the head and the band, as the head is attached to the band? And I, too, would suggest David Klass Jewelry in LA to do this - it's right up their alley and they do a lovely job, as you can see in @adlgel's post above. You can find them on FB or Instagram. They're tough to contact sometimes, so I would suggest emailing and calling. Just persevere - you'll get there!
Yes - that's a stock peg head. And no, I would definitely not go back to this gentleman to have it fixed. If he's exaggerated (and I do use this term very generously) about the quality of the diamond he was trying to sell you vs the quality of the one you bought, and now he's trying to pass off stock elements as hand forged - isn't this a case of "Fool me once, shame on you. Fool me twice..." - or in this case - 3 times?
Here's a photo of a ring that had the stock peg head switched out for a hand forged basket. MUCH nicer. Notice, particularly, how there's not a gap between the head and the band, as the head is attached to the band? And I, too, would suggest David Klass Jewelry in LA to do this - it's right up their alley and they do a lovely job, as you can see in @adlgel's post above. You can find them on FB or Instagram. They're tough to contact sometimes, so I would suggest emailing and calling. Just persevere - you'll get there!
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I will definitely reach out to David Klass as well as a couple of other recommended jewelers to see what they say. Thanks!
Oh gees - why don't I read the whole thread before commenting?! Sorry, @waveoff!
Yes - that's a stock peg head. And no, I would definitely not go back to this gentleman to have it fixed. If he's exaggerated (and I do use this term very generously) about the quality of the diamond he was trying to sell you vs the quality of the one you bought, and now he's trying to pass off stock elements as hand forged - isn't this a case of "Fool me once, shame on you. Fool me twice..." - or in this case - 3 times?
Here's a photo of a ring that had the stock peg head switched out for a hand forged basket. MUCH nicer. Notice, particularly, how there's not a gap between the head and the band, as the head is attached to the band? And I, too, would suggest David Klass Jewelry in LA to do this - it's right up their alley and they do a lovely job, as you can see in @adlgel's post above. You can find them on FB or Instagram. They're tough to contact sometimes, so I would suggest emailing and calling. Just persevere - you'll get there!
No worries! That’s a pretty ring and I especially like how it sits lower after being altered. And I like how it still retains the same look from the top view.
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If not, find one who will.
adlgel
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Thank you - I really am so pleased with how it turned out and I no longer look at my ring with a tiny twinge of regret about that one specific design detail. And when you have a platinum ring for so long you forget how shiny they look when they are freshly polished lol.
After wearing the ring for a few days, my fiancé noticed the prongs snagging things. I looked at the prongs closely under magnification and the tips do not sit flush with crown. One prong is also not flush with the crown and pavilion. I have attached pictures of all 4 prongs. She also feels that the stone sits a bit too high (9.3 mm off the finger) for her taste after trying it out as is. I contacted the jeweler and asked if he could fix the prongs and maybe lower the head 2 mm and/or integrate the shoulders with the head. His response was a quick “Yes Ill lower the head and smooth the prong”
I’m not leaving the ring with him until he acknowledges, in person, that all of the prongs need attention and he clearly shows me how he intends to lower the head. I’ll see how his no charge repairs work out. If it’s not satisfactory then I will be paying someone else to make it right!
I’m not leaving the ring with him until he acknowledges, in person, that all of the prongs need attention and he clearly shows me how he intends to lower the head. I’ll see how his no charge repairs work out. If it’s not satisfactory then I will be paying someone else to make it right!
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Look, if he can’t even set the diamond properly in the prong seats and secure the prong tips, I would have ZERO expectation he can do anything else you are requesting 
I understand you want to give him this opportunity to fix this but clearly he doesn’t have the skill set. Personally I wouldn’t step foot back there or let him make another attempt at this. I wish you well.
Jax172
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Sooo many people are telling you to run and you keep going back to him. I’m glad you chose the correct diamond but you really need to rethink having him “fix” the setting and just go somewhere else at this point. This is not a jeweler with high standards. He either always sucks or he’s butt hurt that you didn’t choose his diamond and is phoning it in on the setting. In any case you are not getting what he’s represented. This is not a custom made ring and the setting work alone is poor. This stone (and your fiancé) deserve a high quality well made setting and this isn’t it.
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I understand you want to give him this opportunity to fix this but clearly he doesn’t have the skill set. Personally I wouldn’t step foot back there or let him make another attempt at this. I wish you well.
I appreciate everyone’s input! I’m the type of person that likes to give people the benefit of the doubt. It seems this jeweler has racked up too many strikes, though.
After discussing things with my fiancé, we’re going to go with a different jeweler to fix her ring up!
It's really unfortunate that all these issues have cropped up so many times. Going to a new jeweler sounds like the right path forward. I agree this current vendor sounds unprofessional and lacks attention to detail.
Do any of the veteran PS'ers know if OP would be able to return the setting or recoup any of the costs from the jeweler for the setting since he is unsatisfied with it? Or is that a sunk cost?
Do any of the veteran PS'ers know if OP would be able to return the setting or recoup any of the costs from the jeweler for the setting since he is unsatisfied with it? Or is that a sunk cost?
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Usually not, but depends on the jeweler. However, since OP's ring has a peg head, it shouldn't be too hard for another jeweler to swap out the head with one that has a lower profile, and that shouldn't be too expensive in the grand scheme of things.
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