wdigshopper
Rough_Rock
- Joined
- Jun 12, 2008
- Messages
- 11
Hi everyone,
I am hoping to get some advice regarding a recent custom eternity band I had commissioned from a trusted pricescope vendor. The ring is an eternity band that is 2.2mm wide, platinum, with single cut stones set in bright cut pave all the way around. My wife has a wedding band of similar width that is too large and its size is 4.75. When I commissioned the ring, I discussed that the ring needs to be a size 4.5 because I knew that the 4.75 would be too big. However, when we got the ring, it fit exactly like the band we already had and it, f course, was too big. I had the ring sized by a few local jewelers and each of their mendrels indicated that the ring is 4.75. Because the ring is only 2.2mm in width, this quarter size difference makes a big difference in how the ring fits - at 4.75 the ring is just too big!
When I spoke to the vendor, they offered to re-size the ring but this would mean losing a diamond and having a bit of a space because the diamonds were originally selected for its current size. The vendor said the ring measure 4.5 by their mandrel and said that mandrels vary in size and the best they could do is re-size the ring. However, the local vendors I spoke to when I had the ring measured indicated that, if the ring was expected to fit at 4.5 and measured 4.75, they would offer to remake the ring. The potential variance in mandrel size was not discussed when I originally commissioned the ring. Obviously, having the eternity band re-sized is a less than ideal option.
What should I do? Is the variance in mandrel size a common issue? Should I continue to request for the ring to be remade or should I have known about the possible variance of mandrel sizes? If I should push for a remake of the ring, how should I proceed? The vendor said that because the ring showed 4.5 on their mandrel, a remake of the ring is not an option.
Any help or advice would be greatly appreciated!
Thank you all.
I am hoping to get some advice regarding a recent custom eternity band I had commissioned from a trusted pricescope vendor. The ring is an eternity band that is 2.2mm wide, platinum, with single cut stones set in bright cut pave all the way around. My wife has a wedding band of similar width that is too large and its size is 4.75. When I commissioned the ring, I discussed that the ring needs to be a size 4.5 because I knew that the 4.75 would be too big. However, when we got the ring, it fit exactly like the band we already had and it, f course, was too big. I had the ring sized by a few local jewelers and each of their mendrels indicated that the ring is 4.75. Because the ring is only 2.2mm in width, this quarter size difference makes a big difference in how the ring fits - at 4.75 the ring is just too big!
When I spoke to the vendor, they offered to re-size the ring but this would mean losing a diamond and having a bit of a space because the diamonds were originally selected for its current size. The vendor said the ring measure 4.5 by their mandrel and said that mandrels vary in size and the best they could do is re-size the ring. However, the local vendors I spoke to when I had the ring measured indicated that, if the ring was expected to fit at 4.5 and measured 4.75, they would offer to remake the ring. The potential variance in mandrel size was not discussed when I originally commissioned the ring. Obviously, having the eternity band re-sized is a less than ideal option.
What should I do? Is the variance in mandrel size a common issue? Should I continue to request for the ring to be remade or should I have known about the possible variance of mandrel sizes? If I should push for a remake of the ring, how should I proceed? The vendor said that because the ring showed 4.5 on their mandrel, a remake of the ring is not an option.
Any help or advice would be greatly appreciated!
Thank you all.