New Cushion Halo Ring....Crooked?
- Thread starter Dodgers!
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2danes
Shiny_Rock
- Joined
- Dec 29, 2007
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- 258
The Vendor decided to start from scratch, and has been working on the ring.
The last message I received from the Vendor (thursday) indicated that he should have the ring back from his jeweler on monday ready for shipping, but he has mentioned next week since 5/28, with no communication until I contact him for updates on the proposed due date (update has always been, "next week" in response to my emails)
Hopefully i will see the ring next week. Although The Vendor has happily agreed to do the reset, and eventually decided himself to redo the ring from scratch (which was awesome), the lack of communication has got me a little concerned, especially with the time it is taking (almost 3 months since I initially paid the deposit for the diamond and 2 months since i paid in full for setting and diamond). I have to say, usually i would be freaking out about a purchase of this magnitude, but I am trying to trust in Pricescope''s Vendors (getting more difficult by the minute) so I am waiting to see the ring again before I go crazy. I wouldn''t mind the amount of time involved, as I want the ring to be done right, but I would like to be kept in the loop about delays etc. I think good customer service starts with good communication (not 1 line emails like "I should have it next week. Bye").
The last message I received from the Vendor (thursday) indicated that he should have the ring back from his jeweler on monday ready for shipping, but he has mentioned next week since 5/28, with no communication until I contact him for updates on the proposed due date (update has always been, "next week" in response to my emails)
Hopefully i will see the ring next week. Although The Vendor has happily agreed to do the reset, and eventually decided himself to redo the ring from scratch (which was awesome), the lack of communication has got me a little concerned, especially with the time it is taking (almost 3 months since I initially paid the deposit for the diamond and 2 months since i paid in full for setting and diamond). I have to say, usually i would be freaking out about a purchase of this magnitude, but I am trying to trust in Pricescope''s Vendors (getting more difficult by the minute) so I am waiting to see the ring again before I go crazy. I wouldn''t mind the amount of time involved, as I want the ring to be done right, but I would like to be kept in the loop about delays etc. I think good customer service starts with good communication (not 1 line emails like "I should have it next week. Bye").
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- Jan 9, 2008
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2danes
Shiny_Rock
- Joined
- Dec 29, 2007
- Messages
- 258
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