PreRaphaelite
Ideal_Rock
- Joined
- Feb 2, 2015
- Messages
- 3,564
That’s so horrendous. I feel terrible for that lady.A lady asked if an eternity band could be resized down and he told her to go eat a cheeseburger! Very uncalled for.
A lady asked if an eternity band could be resized down and he told her to go eat a cheeseburger! Very uncalled for.
No, the conversation went like this:
Lady - Can this be resized to a 6?
Alex - No. You would have to take every stone out and rebuild with new setting.
Lady - Sizing beads?
Alex - Would be uncomfortable. Eat more cheeseburgers or wait for smaller size.
After this, many followers including the Lady herself posted laughing and cheeseburgers emojis. Alex then went on to discuss what you can/can't do with eternity ring sizing. No one seemed upset.
I'm sorry, and I get how bias will slant how we read things but there wasn't anything rude about that exchange. Warped sense of humour maybe? I just don't think we need to assassinate someone's character without actually reading what was written on Instagram.
Clearly many people have had negative experiences with him and I feel badly for them but as many pointed out, it's easy enough to go elsewhere. Many others have clearly had good experiences and are return customers.
The stone I bought from Alex arrived today and it is amazing. I let him know that it arrived safe and quickly asked his tip for a setting. He answered briefly as I expected but pleasantly, and asked me to send him a photo of what I end up doing with it.
I can only suggest that those who are on the fence check out his Instagram posts (all of them). He's not a bad guy and isn't impossible to work with.
He could have said "i wouldn't recommend sizing beads as it would be uncomfortable". No need for the cheeseburger comment. He's running a business after all, he doesn't have to be nice but at least be professional. I wonder how one would act if they receive this comment when asking about a ring in a jewelry store. Just because you're doing business on a social platform doesn't make it ok to spew out whatever comes to your mind. It's not professional, it's distasteful.
Thanks for the context @monipodNo, the conversation went like this:
Lady - Can this be resized to a 6?
Alex - No. You would have to take every stone out and rebuild with new setting.
Lady - Sizing beads?
Alex - Would be uncomfortable. Eat more cheeseburgers or wait for smaller size.
After this, many followers including the Lady herself posted laughing and cheeseburgers emojis. Alex then went on to discuss what you can/can't do with eternity ring sizing. No one seemed upset.
I'm sorry, and I get how bias will slant how we read things but there wasn't anything rude about that exchange. Warped sense of humour maybe? I just don't think we need to assassinate someone's character without actually reading what was written on Instagram.
Clearly many people have had negative experiences with him and I feel badly for them but as many pointed out, it's easy enough to go elsewhere. Many others have clearly had good experiences and are return customers.
The stone I bought from Alex arrived today and it is amazing. I let him know that it arrived safe and quickly asked his tip for a setting. He answered briefly as I expected but pleasantly, and asked me to send him a photo of what I end up doing with it.
I can only suggest that those who are on the fence check out his Instagram posts (all of them). He's not a bad guy and isn't impossible to work with.
It just occurred to me that the pawn shop I frequent here in CT has a diamond buyer named Alex come in from NY to buy frequently.
Wouldn't it be a coincidence if it was the same Alex? I know it's a long shot, Alex is a common name, probably lots of diamond dealers with that name but still.....
Hi Yada, does the pawn shop you visit have a website where I could have a look at their stock? TIA Deb
Hiring a social media coordinator might save his business.
I’ve bought from him and so has my friend. He is short with replies and to the point, no fluff. If you can get around that style of communication, I think he offers excellent deals for nice stones and great work.
Older thread but I am a recent discoverer of his IG page and have read these mixed reviews. What I’m wondering about it what the experience has been with bench work bc I’ve seen some psers who have had custom work from him. Dealing with surliness when buying a stone is one matter but a custom project - I would be apprehensive about what would happen if you did run into problems during the process!
He does offer some amazing prices on his IG page. I often wonder how he is able to do that!
I contacted Alex about a necklace with a small OEC (.7 carat). I gave him my budget and he found a beautiful OEC and set it in a East/West halo. I also discussed an eternity band with him and he did a CAD for me and we both realized that the design would be ugly, so we scraped it. I found him to be responsive to all my messages. For me, I enjoyed working with him.
I think he’s just someone who’s just not into BS and likes to make a sarcastic comment, whether it’ll offend someone or not, he just doesn’t care. He gave a really fair price, if the customer wants it just get it and if you can’t take it just get your business elsewhere and he’s fine with it, he just doesn’t think he has to be loved by everyone. I can say he is not a jerk at all but just doesn’t feel the need to be loved by everyone. I got a ring from him, about his benchwork, you got what you paid for, I paid $200 for the ring and thats because I want a yellow gold, if its WG I think its much less and obviously its not fair if I expected it to be a VC/DK quality right? I think for what he charged for the setting its really a good deal.
For the pricing, I think before his ig got many followers he mainly deals with other dealers, and the good price basically because now he’s selling it to the customers and bypassing dealers.
Oh I don’t think he’s accepting doing setting only now.
Maybe because yours is halo and with alot of diamond. He does try to please his customers, with the product, not words. For $200 I would not complainWow was the setting very simple? He actually told me that he would do the setting and quoted me over 2K but the setting has a lot of diamond weight. I’m also waiting to hear from DK on a quote.