aljdewey
Ideal_Rock
- Joined
- Nov 25, 2002
- Messages
- 9,170
Dr. Z.........completely on the mark. I wholeheartedly agree.
In the many months that I've participated here, what I've learned is that the participants on here are fairly astute at separating the wheat from the chaff. They can discern the difference between a person posting about an unsatisfactory experience and someone who's just bashing a vendor without basis. Conversely, they can also discern between someone who's giving a well-earned testimonial and someone's who's simply "padding" or being promotional.
Personally, I think it's a mistake for any vendor to exert pressure to remove posts they disagree with. As Dr. Z mentioned, it would rip at the very integrity of this site. Second, as a consumer, I realize that no vendor is going to please everyone all of the time, so I'm even more interested in how they respond when someone has an issue.
I frankly believe the vendor's response in such instances does more to help him or hurt him than the initial post itself. Over time, I've come to have great regard for a few vendors that I feel present themselves very professionally in these situations. Similarly, I've identified those who I am unlikely to do business with because I am turned off by their lack of professionalism. A vendor can have the greatest product in the world, but if he cannot conduct himself professionally, I still don't want to do business with him.
In the many months that I've participated here, what I've learned is that the participants on here are fairly astute at separating the wheat from the chaff. They can discern the difference between a person posting about an unsatisfactory experience and someone who's just bashing a vendor without basis. Conversely, they can also discern between someone who's giving a well-earned testimonial and someone's who's simply "padding" or being promotional.
Personally, I think it's a mistake for any vendor to exert pressure to remove posts they disagree with. As Dr. Z mentioned, it would rip at the very integrity of this site. Second, as a consumer, I realize that no vendor is going to please everyone all of the time, so I'm even more interested in how they respond when someone has an issue.
I frankly believe the vendor's response in such instances does more to help him or hurt him than the initial post itself. Over time, I've come to have great regard for a few vendors that I feel present themselves very professionally in these situations. Similarly, I've identified those who I am unlikely to do business with because I am turned off by their lack of professionalism. A vendor can have the greatest product in the world, but if he cannot conduct himself professionally, I still don't want to do business with him.