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princess-cut eternity ring question

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Rough_Rock
Joined
Feb 24, 2013
Messages
5
I've been a long time lurker and have enjoyed looking at everyone's beautiful pieces. I have come across a question that I could not resolve only though pure lurking and searching, so I'd love some input.

I've been researching princess-cut eternity bands and recently had my jeweler design one for me. I asked for a full eternity band using individual .25 ct. princess stones (F/G color, VVS) in a u-prong setting. My ring size is a size 5. We received a written invoice/receipt indicating the above and paid x-amount.

Weeks and weeks later (month and a half), the ring was completed and I picked it up. Apparently, they were having problems making the mold and it was had to be remade over and over. It was beautiful, but looked a bit smaller than the .25 stones we were shown. After emailing back and forth, I was told that the jeweler used .18 ct diamonds instead of the .23-.25 ctw we agreed on (and paid for). He said that creating a seamless full, eternity band in a specific size (size 5) is a very precise task, so in order for it to fit, they had to use .18 diamonds. Also, he says that even though the stones are smaller (.18 vs. .25), they had to use an extra diamond in the band to compensate for the individual smaller stone size.

From a pure visual standpoint, the ring is beautiful and looks fine. However, I feel a bit deceived. If our written invoice, our mutual understanding, as well as our payment was for .25 individual diamonds (F/G, VVS) on a size 5 eternity ring, isn't that what we should receive? Is it true that logistically, they can't make the size 5 ring using .25 (.23-.25) stones in a u-prong setting. (I highly doubt that). More importantly, does using an extra smaller .18 ct. stone equate to using one less larger .25 ct stone?

Hopefully, someone can shed some light, because I kind of feel like it was a bit of a "bait and switch". If we agreed on using .25 stones, that's what I would like. Using smaller stones, b/c they couldn't get it to "fit" (especially without telling me until I questioned it later) doesn't sound entirely proper. Thanks so much for reading.
 
Ahhh, sorry. Total newbie. Posted in the wrong forum. Think this should be under "Rocky Talk". :confused:
 
You can hit report concern and ask the admin to switch this to the correct forum.

In regards to your question that is hard. I agree with you that I would feel cheated? Perhaps that is to harsh of a word, but definitely deceived by the outcome. At the very least I would think your jeweler should have contacted you about changing the stone size to make sure you were ok with it etc.

If you love the ring and don't care to change it etc. I would probably just voice my issues to the jeweler and simple state I wouldn't use them ever again as you felt they had bad business practices.

However if this ring is no longer "mind clean" to you then I would contact them and see what your options are. Will they give you a refund? Will they remake the ring? Will they give you a % back? On your invoice does it state how many diamonds they were going to use for your ring? Or is it just them saying they added an extra diamond to make up for the smaller ctw ones? I know when I had an eternity made it said on the invoice 16 diamonds at carat weight XX for a total carat weight of XXX.
 
I agree with everything Sarahbear said. With my luck, I could totally picture that happening to me too.

I think that the jeweler was not being transparent ... don't think they were out to cheat you or anything, but just not laying everything out in the open and involving you 100% in the process (which they should have).

I definitely think you should voice how you feel and that you feel there was a lack of transparency in the way they dealt with this whole process and that you would think twice before using them again for future projects or recommending their services to your friends.

I hope you like your eternity though... it certainly sounds very very pretty. I have a princess channel set eternity but yours sounds SO much larger and prettier! If you love it... then handshots please!! 8)
 
Creating a full eternity with straight sided stones is very precise work. If you use too few, too small stones, you are left with funky spaces between stones, which doesn't look right. If you use too big stones, you could either have overlap (not really possible to set a diamond overlapping another diamond) or a space.

Think about it - you're trying to get small 3 dimensional objects with straight edges to fit perfectly around a round object. If the edges and dimensions of those stones don't match up perfectly with the circumference of your finger...

I have a horizontal baguette eternity, and I regularly admire the craftsmanship that went into making it - there are NO spaces between diamonds, and that's amazing to me.

If it's that close to being perfect, I'd probably leave it, but I would probably have the price recalculated, with a discount for not being what you wanted/agreed upon. Or you could have them remake it. Or get a refund and have someone else remake it.
 
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