- Joined
- Jul 12, 2008
- Messages
- 3,617
I recently bought a 0.43ct carat diamond bezel pendant, but it keeps flipping sideways or backwards. I initially thought it might be too short on my neck (the chain is 15.5", I normally wear necklaces around 16"). So I added on a few links to the necklace and brought it up to 16.5", but the pendant still flips. It's not flipping as much as it would if I decreased the chain length to the original 15.5". Increasing the chain length beyond 16.5" doesn't seem to make any difference.
Has anyone ever faced a similar problem? How did you fix it? I could possibly send it back to the vendor, but it seems like I'm the only one who is facing this problem with their design. They're abslutely wonderful to deal with, so I'm sure they would help me out. That said, wondering if I can try and fix it on my own at home and avoid shipping hassles to the US and back.
I have pics if anyone would like to see.
Has anyone ever faced a similar problem? How did you fix it? I could possibly send it back to the vendor, but it seems like I'm the only one who is facing this problem with their design. They're abslutely wonderful to deal with, so I'm sure they would help me out. That said, wondering if I can try and fix it on my own at home and avoid shipping hassles to the US and back.
I have pics if anyone would like to see.