Resized ring issue

[flamingoezz]

Just got my ring shipped back and something looked wrong right away. it is no longer the same width all the way around..the bottom is noticeably thinner.

It was only sized down 3/4 size. is this normal?!

 

[Harpertoo]

I'm not familiar with your setting, but I would have expected the entire design to remain intact despite resizing. Have you discussed your concerns with the jeweler?

Sorry I can't offer any definitive help - I've only had one ring sized down and it was of a much different design.
In that case they essentially chopped a piece out at the bottom and repaired the split. The design of my ring was not altered.

 

[flamingoezz]

I wanted to come here first before making it an issue with the jeweler as I'm not sure if this is a normal and accepted thing.

The ring is 3/4 eternity channel bead in platinum. Was size 5.5, went down to 4.75

I'm not familiar with your setting, but I would have expected the entire design to remain intact despite resizing. Have you discussed your concerns with the jeweler?

Sorry I can't offer any definitive help - I've only had one ring sized down and it was of a much different design.
In that case they essentially chopped a piece out at the bottom and repaired the split. The design of my ring was not altered.

 

[bcavitt]

It looks like that whoever did the sizing may have "over finished" the ring once it was soldered back together. Once the material is removed to size the ring down, it has to be soldered back together. In order to removed the marks from where it was soldered, the jeweler has to sand/polish the inside and outside of the shank in order to make it look like the sizing had never been done (like new). No jeweler can finish the ring properly without removing some material via polishing. Are you 100% sure that the ring was the same thickness all the way around?

Bryan Cavitt
Images Jewelers

 

[flamingoezz]

If it wasn't the same size all around, it was not discernible to the naked eye. We had the ring for 2 weeks or so before shipping it out for resize and didn't notice. as soon as i took the ring out of the box this time, it stuck out like a sore thumb.

It looks like that whoever did the sizing may have "over finished" the ring once it was soldered back together. Once the material is removed to size the ring down, it has to be soldered back together. In order to removed the marks from where it was soldered, the jeweler has to sand/polish the inside and outside of the shank in order to make it look like the sizing had never been done (like new). No jeweler can finish the ring properly without removing some material via polishing. Are you 100% sure that the ring was the same thickness all the way around?

Bryan Cavitt
Images Jewelers

 

[VRBeauty]

I have no idea what's normal and acceptable when it comes to sizing rings. However, it almost looks as if they re-sized it too small, and then shaved off a bit inside to get it to the correct size. Did Whiteflash do the re-size?

 

[flamingoezz]

hmmm, maybe they did. know nothing about the process honestly. if you zoom on the image, you can see the outside isn't even perfectly round. the original ring looked so much better.

Yes, whiteflash resized it

I have no idea what's normal and acceptable when it comes to sizing rings. However, it almost looks as if they re-sized it too small, and then shaved off a bit inside to get it to the correct size. Did Whiteflash do the re-size?

 

[diamondseeker2006]

If you had asked first, I would have strongly recommended trying sizing beads, because later in life when that size is needed poentially, you wouldn't be causing stress on the ring to keep resizing. Often rings are narrower or thinner at the bottom for comfort. It looks that way in the original photo to me. Unless it looks bad for some other reason, I'd leave it alone.

 

[flamingoezz]

I did ask first..I don't jump into anything ring related without this forum =p
https://www.pricescope.com/community/threads/bigger-knuckles.186786/

I think what I don't like is that it isn't a gradual taper. it just kinda gets super thin where the eternity ends.

If you had asked first, I would have strongly recommended trying sizing beads, because later in life when that size is needed poentially, you wouldn't be causing stress on the ring to keep resizing. Often rings are narrower or thinner at the bottom for comfort. It looks that way in the original photo to me. Unless it looks bad for some other reason, I'd leave it alone.

 

[Laila619]

Oh boy, I'm really surprised WF did that resizing. It looks a little wonky to me, sorry.

 

[Cricketcat]

Hello,
I wanted to let you know that I had a platinum solitaire ring sized down. After it had been sized there was a visible black sizing line. To make a long story short, when I got the ring back from the second attempt to fix the sizing line, the bottom of the ring was CONSIDERABLY THINNER than the rest of the ring. The thing I had initially liked so much about this ring, is the thickness of the entire ring. What I was told (don't know for sure if this is true), is that to get rid of the sizing line they took a tool and mushed the metal around on that part of the ring. I was not happy. They ended up having to cut off the back of the ring entirely, and they put on a new piece of shank. It was better than before, but it's not the same as if they had done the job right the first time around. If it bother's you, and it would bother me, I would definately do something to resolve the problem. Good luck - let us know how it turns out.

 

[MrSpencer]

Perhaps they polished the material too much?
I know the thickness of the ring is often thinner at the bottom part.. But if you've collected your ring before and it's now much thinner, that would be an issue.

 

[CharmyPoo]

Too much polishing. I was chatting with someone about this over the weekend. Essentially, I was told .... Polisher just ramming and pressing hard with tools so it gets the job done faster. They speculate for more gold dust overtime as well.

 

[oldminer]

A ring with flat sides with pave' or channel diamonds 1/2 way down the shank will be reduced in width a tiny bit when resized, especially smaller. Normally, the entire side of the ring is smoothed down and a tiny bit of the width is lost in order to keep the side wall flat and to hide the sizing joint line. In a ring with 1/2 diamond shank, the upper part of the ring really can't be thinned or you would notice it, so a taper has to begin below the diamonds and the visual element of the re-sizing is a bit increased. It does not look severe in the photo although I think I see what looks like the actual joint of the sizing, which should not be visible. Maybe this is just a shadow or some other line at the very base of the ring. I can't be certain. From the side view in the photo in your initial post, I don't see the thickness issue you are referring to so I assume it is a decrease in the width and not in the depth of the metal at the bottom of the shank.

 

[flamingoezz]

If you zoom on the photo I posted, it is more obvious. the outside of the ring isn't round anymore..the bottom where there are no diamonds just kinda angles more sharply and thins out.

Yes, I'm talking about the width, not the depth.

So is that a mistake they made, or something required with a 3/4 eternity channel bead shank? Can more platinum be added to even things out?

Here is another photo I took before I gave the ring back to my fiancee.

quote="Oldminer|1363780714|3409445"]A ring with flat sides with pave' or channel diamonds 1/2 way down the shank will be reduced in width a tiny bit when resized, especially smaller. Normally, the entire side of the ring is smoothed down and a tiny bit of the width is lost in order to keep the side wall flat and to hide the sizing joint line. In a ring with 1/2 diamond shank, the upper part of the ring really can't be thinned or you would notice it, so a taper has to begin below the diamonds and the visual element of the re-sizing is a bit increased. It does not look severe in the photo although I think I see what looks like the actual joint of the sizing, which should not be visible. Maybe this is just a shadow or some other line at the very base of the ring. I can't be certain. From the side view in the photo in your initial post, I don't see the thickness issue you are referring to so I assume it is a decrease in the width and not in the depth of the metal at the bottom of the shank.[/quote]

 

[motownmama]

What's Whiteflash's response????

 

[oldminer]

The second photo shows what you wanted to show before much better. It is sort of thinned out. Re-sizing does thin things a bit, but if it bothers you, it could be thickened. Sometiomes the more you do, the worse matters get and this is not "bad" as it is, but just not quite perfection.

 

[flamingoezz]

I emailed them after business hours last night, and they are in Texas so I haven't received response yet, though I think I should shortly

What's Whiteflash's response????

@oldminer -- it bothers me a little knowing its there...when its on, you can't really see it i guess. not sure if im making too much fuss over it. would you recommend just leaving it as is?

If it needs to be resized larger later on, would one option be better than the other?

 

[oldminer]

I won't begin to tell you how to feel or what to do. That's personal and the ring is yours to enjoy, not to be upset over. It is a minor annoyance to me, but your thoughts are key here, not my own. If can be rectified, but not every correction performed works out as perfectly as one would hope and expect. All repairs and alterations are subject to the relative skill of the jeweler and partly to luck sometimes. Also, having a discerning eye for perfection can be wonderful and also a bit of a curse. Seeking a balance between the two is a way to make life a little easier, but that may just not work for everyone. My wife is far more discerning about many things than me, so I have learned this lesson over decades and it is often still painful to be not quite up to her standards of perfection. Yet, I agree that she is right and we work it out. No doubt, you can work this issue out with Whiteflash in a way that gives you the comfort you believe is necessary. On occasion I have seen vendors here go to extremes to make a consumer happy and there is no reason to think you will be the exception. It might take a few days to get it right, but no doubt, it could be accomplished. You need to expect some visibility to re-sizing work in thickness, symmetry and shape although the less visibility the better and happier we all are.

 

[sparkle_more]

Hi!

I just wanted to say that I completely understand that your ring is new and bright and shiny and you wanted it returned looking like it did when you sent it off. My wedding band broke during my honeymoon (I only wore it 3 days) and I had to have it sent off to be fixed. That was nearly 18 years ago. My ring is no longer bright and shiny. The bottom part of the shank has been worn away and is now very thin. It has scratches from wear because I rarely take it off. I still love it (even though it will soon be replaced with something brighter and shinier ). My point is that a ring only stays new looking for so long. Mine isn't even round anymore. Because of the way I use my hands it has worn on one side more than the other. I agree that only you know how much this will bother you and only you can know if it's worth trying to have repaired. For me, for a ring that I never take off and look at the way you are looking at your ring right now, I probably wouldn't bother. For me, I'd rather wear the ring than have it in a shop somewhere and it wouldn't be worth the risk of further damaging the integrity of the ring.

Michelle

 

[flamingoezz]

WF offered to reshank the ring -- does that mean they remake the entire shank? or just cut out the resizable portion and patch a new piece in?

Hearing about how a ring will get dinged up, bent, scratched over time makes me more worried about not fixing this now. With the bottom being so thin and with over a dozen little diamonds held in the setting, I can see alot of future headaches having this ring thinner.

Are the same issues with repair work also associated with re-shanking or is it less risky? Will it make it more sound structurally?

 

[Cricketcat]

I posted earlier about the sizing problem with my platinum ring, and how when I got my ring back from fixing a sizing line the back of the ring was unacceptably thinner - well, I was nervous about them reshanking the whole back of the ring (at the time they were doing this, I was out looking for a whole new replacement ring all together)- well, when I got it back, it was so much better. It looked better and felt better on. I think they knew they needed to do a good job because of what had happened to make the ring need to be reshanked in the first place. I would hope and think this would be the case for your ring - they know you're not happy and it needs to be fixed. Just curious, have they offered to replace it or is this not an option? Good luck.

 

[flamingoezz]

Thanks..that makes me feel a little better about the repair. Not sure how my fiancee is going to feel about being without her ring for ANOTHER week or two though =/

They did not offer to re-make the ring. it was a custom design though, so that may have something to do with it. I suspect they knew the issue when they shipped it out because they didn't even ask for a photo of the issue or anything and offered to fix it and send a shipping label for me.

I posted earlier about the sizing problem with my platinum ring, and how when I got my ring back from fixing a sizing line the back of the ring was unacceptably thinner - well, I was nervous about them reshanking the whole back of the ring (at the time they were doing this, I was out looking for a whole new replacement ring all together)- well, when I got it back, it was so much better. It looked better and felt better on. I think they knew they needed to do a good job because of what had happened to make the ring need to be reshanked in the first place. I would hope and think this would be the case for your ring - they know you're not happy and it needs to be fixed. Just curious, have they offered to replace it or is this not an option? Good luck.

 

[ame]

Hopefully they can and will prioritize it for you and can get it back to you and at the right size and perfectly.

 

[flamingoezz]

UPDATE:
they did offer to remake the ring and send a fedex label when its completed, so there is only a day or two needed to set the diamond and 4 or 5 days shipping time.

 

[ame]

UPDATE:
they did offer to remake the ring and send a fedex label when its completed, so there is only a day or two needed to set the diamond and 4 or 5 days shipping time.

Awesome!

 

[WillyDiamond]

WF, are wonderful people to work with, they want you to be 100% happy

 

[Laila619]

Be careful about not going down in size too much with the new ring, because fingers swell in summer, and when she wears a band, it will fit more snugly too.