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Sigh... the seamstress chopped my dress without asking me...

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StarbuttsKoffee

StarbuttsKoffee

Shiny_Rock
Joined
Jan 21, 2008
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239
Hi all... I haven''t been posting on pricescope for some time and have been very busy and stress about my wedding in two weeks....

Today I went to my second fitting... and ... the seamstress chopped my dress...6 inches... I look like my leg is really short in the dress now. How could she do that to me without letting me know.... I told my salesperson no chopping the bottom of the dress when I purchased/ordered the dress... otherwise the dress would have made to my height since it was made according to my measurements....

The seamstress didn''t admit she cut the dress on the bottom, and when I asked her how much she can let out now, and she said 2 inches, so I said, "2 inches...so you cut it?" and then, she gave me a big reaction almost screaming about how she has been in the industry for many years and she know what she''s doing and stuff.... anyway, the other salesperson got the phone and ask if I can come in on Monday and they will fix it...I don''t know how they can fix it but my Fi is really upset about it and he wants them to ship another uncut dress for me and insisted to go with me on Monday.. I know he''s worrying about me, I can''t stop crying since this afternoon...

Sigh... I just want to share... Thanks........
 
Sorry that you are going through this.

((((((((((HUGS))))))))))
 
Oh my gosh that is terrible!

I completely agree with your FI going in with you on Monday. Let him do the talking to get you a new dress ASAP!!
 
Thanks ladies...

Do you think they will send me a new dress...? would it be possible?....
 
If they made the mistake, they should rectify it in some way. That way (in my opinion) would be to get you another dress. However, it''s the seamstress, not the dress shop, so I don''t know what they do in that situation.

I''m confused though...why did you tell the seamstress not to chop off the bottom of the dress? That''s not something I would normally think of to say to a seamstress. Is it possible she misunderstood you???

Sorry this is happening! Hopefully it will all be taken care of soon!
 
Oh $hit! What was she thinking???? I hope they get their stuff together and fix the dress or get you a new one, STAT!
 
I didn''t tell the seamstress to touch the length of the dress... I only agreed to alter the neckline, lift the crinoline up, and the bustle. As some of you might have seen my first fitting photos... it was what I agreed to have it alter..... and it turned out she said I must shortened the dress so I can walk easier in it. which I think it didn''t matter to me because I can always grab my dress while I''m walking, and plus... it wasn''t my will to shorten the length....

I''m not sure if they will give me a new one, it took 9 months during the making of the dress... and it''s only two weeks away from my wedding... sigh....
 
I did mention to the salesperson I dealt with when she asked what length I wanted for my dress and I told her I wanted it really long all the way around and no need to hollow to hem.....
 
I'd be on their case first thing Monday morning to get another one sent.. I hope they can get it to you in time. She shouldn't have done that and letting it out 2 inches won't solve the problem right? That stinks, hoping they will figure it out for you and that all will be well. HUGS. This stuff just blows my mind..
 
Date: 6/27/2009 9:47:14 PM
Author: StarbuttsKoffee
Thanks ladies...

Do you think they will send me a new dress...? would it be possible?....
Click to expand...

I honestly don''t know.. but anything is possible isn''t it?

If your FI goes in there letting them know that what they have done is completely unacceptable and that they need to rectify it by any means possible, as soon as possible, surely they will do something to fix it.

They are probably VERY used to dealing with stressed out brides but their Grooms? Probably not so much.
 
exactly Kaleigh...2 inches make no differences, the structure of the dress changed from chopping the 6 inches off all around.... the front and the sides.. and now the train is too heavy that it flatten my butt
 
Date: 6/27/2009 10:06:40 PM
Author: hawaiianorangetree
Date: 6/27/2009 9:47:14 PM

Author: StarbuttsKoffee

Thanks ladies...


Do you think they will send me a new dress...? would it be possible?....
Click to expand...


I honestly don''t know.. but anything is possible isn''t it?


If your FI goes in there letting them know that what they have done is completely unacceptable and that they need to rectify it by any means possible, as soon as possible, surely they will do something to fix it.


They are probably VERY used to dealing with stressed out brides but their Grooms? Probably not so much.
Click to expand...



sigh.....My Fi was really upset and he almost lost his temper in front of his patients....
 
Date: 6/27/2009 10:09:08 PM
Author: StarbuttsKoffee

Date: 6/27/2009 10:06:40 PM
Author: hawaiianorangetree

Date: 6/27/2009 9:47:14 PM

Author: StarbuttsKoffee

Thanks ladies...


Do you think they will send me a new dress...? would it be possible?....
Click to expand...


I honestly don''t know.. but anything is possible isn''t it?


If your FI goes in there letting them know that what they have done is completely unacceptable and that they need to rectify it by any means possible, as soon as possible, surely they will do something to fix it.


They are probably VERY used to dealing with stressed out brides but their Grooms? Probably not so much.
Click to expand...



sigh.....My Fi was really upset and he almost lost his temper in front of his patients....
Click to expand...
definately take him with you.
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Date: 6/27/2009 10:09:08 PM
Author: StarbuttsKoffee
Date: 6/27/2009 10:06:40 PM

Author: hawaiianorangetree

Date: 6/27/2009 9:47:14 PM


Author: StarbuttsKoffee


Thanks ladies...



Do you think they will send me a new dress...? would it be possible?....
Click to expand...



I honestly don''t know.. but anything is possible isn''t it?



If your FI goes in there letting them know that what they have done is completely unacceptable and that they need to rectify it by any means possible, as soon as possible, surely they will do something to fix it.



They are probably VERY used to dealing with stressed out brides but their Grooms? Probably not so much.
Click to expand...




sigh.....My Fi was really upset and he almost lost his temper in front of his patients....
Click to expand...

and yes, the seamstress kept saying to me on the phone that she knows that I''m stressed and asked me to trust her experience that i cannot walk in a long dress like that... and she almost screaming... hm....
 
Bring FI with you. They might not be able to get a new one shipped within two weeks, but they should most certainly offer up the sample, call every bridal shop in town, etc. They messed up big time. It''s time for them to fix it!

Be sure to stress the fact that although they see MANY BRIDES and might be jaded to this whole wedding thing, this is your one and only wedding day and it shouldn''t be ruined by the dress vender! You should definitely sugar coat. I''m no good with the sugar coating!

I''m so sorry to hear about this. I hope this works out for you in the best posible way.
 
they told me during the fitting the designer is not making this dress anymore and I''m the last person having this dress.. sigh... I don''t know what I''m gonna do... if they offer me the new sample.. should I agree and take it? it''s still a new sample it isn''t custom made when I paid for a custom made amount of money... anyone has this similar experience when the seamstress ruins the dress? Do I still pay for the alternation?
 
Oh dear! And it is such a beautiful (and expensive) looking gown.

Draw up a memo of all the facts; dates, prices, receipts etc. This will be your aide de memoir if/when things get heated when you guys go back. Discuss with FI what it is that you want - the sample, $$$ back, replacement, more alterations etc so that you both know what you want and can steer the conversation accordingly.

May I ask, did you intend to take anything off the length at all - it did look a little ''over long'' to the floor in your photographs.

You mentioned that the seamstress''s work now pulled the dress out of proportion for you, if this is the case then it seems your hands are tied but to reject the dress unless she kept some of the length in a hem.

I feel for you, the dress was/is obviously precious to you - so much so that you daintily shielded it during your fitting with the tissues
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. It is lamentable the lady got it wrong.

Best of luck for your negotiations. But do try to remember - it is just a dress, a beautiful dress, but nevertheless a dress. I think it is more important that your FI wants to rush to your assistance; it bodes well for a good marriage.
 
I''m confused - where did the seamstress cut the dress? Not at the bottom but somewhere in the middle? So that now it looks disproportionate? And now the train is too heavy??

You should concentrate on the practical right now. Can this dress be altered to look as you want it, and if not can the sample be altered. Worry first about getting a dress to look as you want and then second about the money aspects. Some compensation may be in order for you, but don''t let the money get in the way of getting the dress fitted properly.

Certainly they should not have done anything without your approval, and if they were concerned about you walking in it they should of discussed it with you prior to making their own decision. I will just say that it can be really hard to walk with a dress that is too long. I was hating my train by halfway through the reception, even though the front was the right length. I was also wishing I had been more firm with the seamstress about asking for a more robust bustle and less boobage. I just kind of let her get by with her assurances that the bustle would be enough and everybody likes boobs! Yes, maybe, but I would have preferred to look a little bit more like my chest rather than a larger one. My fault for not insisting though.
 
I''m so sorry that you are dealing with this nightmare a week before your wedding. I hope that they can sort it out for you. Is there any way you can wear shorter shoes?
 
Thanks everyone for the suggestions...

To me... when I ordered the dress, I requested to have it longer than it is, otherwise, it would have come in according to my height. although the design of the dress might not meant to be that way but I ordered it the way it was. and I was happy with what I have seen from the first fitting and I wouldn''t want to change a thing on the length of it.

Fi tried to call the NYC headquater of Vera W. but no one picked up the phone on Sunday, so we will go to the local salon again tomorrow first thing in the morning, if they don''t offer me a better solution, and we are not going to compromise with the shortened dress, Fi is going to report that to the headquater and see how they will deal with this. I don''t want money back and I''m sure they won''t give me back the money anyway.

I only want a dress I''m happy with to walk down the aisle.

Thanks ladies!!

-SK
 
You paid for a custom made Vera Wang. If you are given the sample gown due to the seamstress'' mistake, you should be refunded the price difference for the custom gown. Since the gown is discontinued, they should have no problem giving you the sample and offering you the difference in price. I wouldn''t be paying for alterations to the sample gown either. Had the seamstress left the length of your gown alone, alterations to a sample gown wouldn''t have been needed at all.


This would be the stance I would take.
 
Whatever you do, DO NOT take the dress out of the store. Once you do that, it is yours and the store will claim that you were OK with their alterations because you took it.

I''m very sorry that your store did that to you. I really don''t understand why people think that they can take liberties with customers. They need to do what they were asked and nothing more!!
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I just wanted to say good luck today! I hope you and your knight in shining armour get it all sorted.
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Did the seamstress pin it at all on the bottom before she cut it? I have never seen a seamstress not pin it to the correct length before cutting and hemming the bottom. Best of luck!
 
Good luck today! Hope they can fix it for you!
 
First, I want to thank all of you for the kindness of giving us so many ideas, suggestions, my Fi actually didn''t sleep last night log onto pricescope and read your suggestions(he told me this morning when he came pick me up)!

So we skip a day from work today and went to fix this dress problem. First thing Fi walked into the boutique he was furious and screaming
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okay... I printed photos from first fitting and comparing with second fitting, showing the seamstress didn''t show me the length she was going to cut by pinning the bottom of the dress. So, Fine, they asked me to try on it again, which I wasn''t too willing to do so cos the more I try on it the older it gets until my wedding day... Okay Fine, I tried on it anyway, so they add a lot of crinoline to the side that I most concern cause after the alteration (cutting the front and sides hem to my height slightly 1.5" above the shoes)which created a fold between the side and the train.
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blah blah blah...

Long story short, after I saw my Fi being so angry that had softened my view toward the whole situation a little bit. As long as the structure of the dress comes back to live, I''m fine. The only thing we had to tell the boutique again was, the cut of the hem wasn''t shown to me at all before the seamstress doing it, and they had to pay attention to what was being asked to alter, not up to the "professionalism" of the seamstress'' judgment. And anything chop off from the dress should get permission from the owner without surprising the stressed bride.

and Ladies, to some of you might be waiting for your dresses to come in or having dress shopping, make sure your seamstress understands you fully with a salesperson whose taking this responsibility and have them write you a note from what needs to be altered and sign it off so no surprises or extra alterations will happen on the dress, and I''m surprised Vera Wang boutique didn''t do that, they didn''t even make any notes of the alteration process.

Thanks again everyone! Good luck and happy wedding to you all~!

-SK
 
I guess I just can''t understand how you can be so accepting of such a dramatic mistake on a very expensive VW gown. I''d understand a $99 bargain basement gown, but not a VW. The only way I would walk away from this situation without fighting tooth and nail would be if I knew that I possibly had asked for such an alteration and forgot, or mentioned it in passing, or in some way could justify their behavior because of my actions or words. If they really, truly just did this without any direction from me, I''d be livid and demanding monetary reparations.
 
So how long is the gown on you now?

It''s 1.5 inches from the floor???

Didn''t she say she could let it out 2 inches? I would make her do that and refuse to pay for it, if I were you!
 
Date: 6/30/2009 1:24:58 PM
Author: OUpeargirl
So how long is the gown on you now?

It''s 1.5 inches from the floor???

Didn''t she say she could let it out 2 inches? I would make her do that and refuse to pay for it, if I were you!
Click to expand...
I think any alterations on the gown to fix it should be free from this point on. Or if they refunded all the money.
 
Dear, words cannot describe how much I wanted to kick their butts and walk away from the shop....
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For sure I will discuss about the alteration fee, at least, I''m not gonna pay the full amount of the alteration fee. Because let me tell you... the dress is very heavy now with all the crinoline. I''m totally not satisfied to be honest with you ladies, but our wedding is next week, 7/11, and we have other things to worry about other than this wedding gown drama. I still want to be a happy bride to marry my dear groom! Yes, I''m upset and disappointed but it''s not the end of the world, we have just begun! It had been an awful weekend for my groom, and I''m sure it was more than enough for him.

And, we will for sure to take our time and report that to the headquarter after our wedding with the before and after photos.

Thanks for all of your concerns and caring!

-SK
 
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