peacechick
Brilliant_Rock
- Joined
- Jun 6, 2013
- Messages
- 1,718
The only thing I will add a comment on here is that there’s no reason to suspect that’s not David himself speaking. In every message, he signs off with his name. It reads like a busy person typing on his phone. I write professionally and I make terrible typos all the time when I’m on the go.
That is fair! Maybe many years ago, he didn't use his smartphone as much. I use mine way more than I used to. What do you think of the rest of it? That the stone is so fragile that only a good cutter who doesn't use heat won't break it?
I feel like he sounds like a reasonable person who thinks the stone won’t break but he’s not going to 200% double down since random things can happen. My jeweller once had her Grade A jade bangle break for no reason without any physical impact (then she found out her grandma died the same day).
Personally I won’t press any vendor or setter into guaranteeing me a refund if they chip the stone. I make a judgement about whether to trust the person and then I go in good faith. The reason why I suggest a vendor to set an imperfect stone in this scenario is that they are more likely to feel responsible and be amenable to negotiation if it happens.
There are vendors who have insurance for these types of mishaps but they are probably too high end for me. And it’s also the reason many, many jewellers will not set outside stones. But all this is from someone who likes to play strictly in the <$1500 range for my projects. For a stone in this price range, I think it’s fair to ask for some kind of reassurance.
Thank you for bringing this to my attention. Here is the conversation in context for your review. I agree that there is some vague language.
My response is above. He sounds kind of annoyed. I will keep ordering from him, but not coordinate setting anything. all he had to say from the beginning was that it was beautiful, but would require a gamble to set it which the price reflects.