minniezhang
Rough_Rock
- Joined
- Feb 6, 2020
- Messages
- 100
Thanks for responding to the post. I know as general public we have no way of knowing, but I was hoping people who works at Vatche might be browsing this forum and could share some information that they know.
I ordered a ring with Vatche setting on Whiteflash but learned Vatche has closed due to COVID-19. Judging from the situation in NYC, it doesn’t look like they can reopen in 2 weeks. Anyone has any information on their status? Thanks!
Hello @minniezhang ,
I'm very sorry your order is delayed. We appreciate your patience at this difficult time.
While nobody can at this point predict when New York might start opening back up, we know that Vatche will be raring to go and will work overtime until they are fully back up to speed.
On site operations at Whiteflash have also been temporarily suspended by stay at home orders in our county until April 3.
We are able to do a few things in the way of workarounds to help customers in certain situations. Feel free to contact me to discuss your particular case.
I know it is hard @minniezhang ... it's hard enough to wait when everything is up and running as usual. Just think about what a beautiful piece you'll
have on your finger when it's all done! Wishing you peace, safety, (and patience) during your extended wait!
You are right - it's definitely worth the wait! And I got the ring today. Yay!
You are right - it's definitely worth the wait! And I got the ring today. Yay!
Here’s the post: https://www.pricescope.com/community/threads/my-upgrade-finally-arrived-2-5ct-g-vs2-aca.255848/Where are the pictures!!! I have no patience for your delay in pictures!
Seriously, I didnt think you would be getting it for quite a while so I'm thrilled for you!!!