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You have got to be kidding me...

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ame

Super_Ideal_Rock
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Jul 7, 2004
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So I just got home from work about an hour and a half ago, in time to be late for my family cake and dinner for my husband''s birthday...

Today was spent with a mac "tech"
1) reviving the computer the intern uses, a BRAND NEW Mac Mini, because it just up and died over night.

2) completely wiping and rebuilding (which apparently wasn''t the case) my new computer, which was being used as a filesharing computer until we could arrange a day to do this mess.

3) trying to revive and repair my new computer when after spending all day installing all the programs and new gadgets onto it, it just suddenly died just like the mini did.

First off, let me say that I was supposed to be getting a gutted and rebuilt version of what I really got, which was in worse shape than what already had. Years of inept techs not trained to do work on Macs destroyed the whole thing, both of the computers anyway. My original machine was SMOKING the other day because it''s so shot. ANyway...

So we spent 6 hours alone just trying to get ALL the info off of this little mini, a LOT of VERY important info by booting off of an install disk and making images (not going to make sense to most of you). We foolishly expected a brand new item to work for, yknow, more than a couple weeks. Silly us. We had moved TONS of stuff (still not enough to fill this 100GB hard drive more than halfway) onto it from my own computer via external drives to just back up what I had (240 gb of stuff) and I burned about 120GB to DVDs through the week to not deal with it since it was 2 year old stuff, which I still use but infrequently....

Im rambling...

So yea...I think all is well, and this was just downright stupid of me to think since we had to hit the reset button on my new computer to even START IT UP. Further indicatinga MAJOR problem. So yea...we have it up, Im glad it is up because I have been nauseous all day about losing this information....start copying things back off to my new computer thinking, stupidly, that all is well, and BAM....about an hour and a half later, after doing these copies in small batches of 1GB at a time so as not to break anything, my computer just dies. Blue screen with a spinning beach ball. I do a forced restart to hope it didn''t just get over worked....and nothing. I almost barfed on my desk. I screamed a heated F bomb and the other art director (my counterpart for the other division of my company) comes running over asking what happened...and sees the screen and her face just takes a downturn. I almost cried right there...I tried restarting 4 more times maybe and got it up and hopefully ok. I was scared to leave.

Conveniently I cannot contact our techs outside of their office, and of course at like 7pm on a friday they are nowhere to be found...I called my boss and the other Art Director''s boss and left messages for both...her boss calls me back about 10 minutes later, with his wife hollering at him for calling back in the background...and pretty much confirms what I feltlike should have been done in the first place, just order a new machine.

So...I did what he suggested, email the techs through an address that will be checked at least one time thisweekend....because monday I NEEEEEEEED my computer and the intern''s to get my deadlines met.

I realize this is not my fault, we should have done this right the first time, but cripes....how freaking aggravating. I wasted 14 hours on this damn thing only for it to not work.

29.gif
 
hey I thought macs wernt spose to suck!
Welcome to my world I have another server rebuild to do tomorrow.
 
Weren''t supposed to but still seem to. It''s making it hard for me to continue bashing the stupid PCs that still don''t work in our office either.

Seriously, I almost died. I just sent an email to all the higherups and the techs so that I could explain the whole thing without F-bombs, etc....I just hope this is repairable because I cannot be down Monday.
 
Oh ame....I feel your pain, are you a graphic designer?

I''m a graphic designer and we use Mac here at our dept. We had similar situation happen to us before. It sucks
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The problem is not unique to Mac''s.

I have had to strip down and rebuild my Windows computer several times because it seems to be sensitive to what sequence some programs are loaded. My experience is that Mac''s worked a lot better (but nothing is perfect).

I would not start with a used machine (windows or Mac) without totally whiping the hard drives, reformating them, repartitioning them, and running a very good scan tool (all at a very basic level before Mac or Windows was installed (yes, you can do this if you know how). To much cludge stored on them and you never know when something is hidden there that could become active (which might actually be the source of your problem).

New computers are cheap enough to usually make dealing with old computers a waste of time or money.

Perry
 
Date: 8/13/2005 5:58:44 AM
Author: perry


I would not start with a used machine (windows or Mac) without totally whiping the hard drives, reformating them, repartitioning them, and running a very good scan tool (all at a very basic level before Mac or Windows was installed (yes, you can do this if you know how). To much cludge stored on them and you never know when something is hidden there that could become active (which might actually be the source of your problem).


Perry
This is what was SUPPOSED to happen but because the techs we use don''t KNOW how to fix Macs (and has told management this COUNTLESS times and management doesnt care and won''t pay for the correct fix) it did not. They cheaped out, as per usual. It''s extremely irritating.
 
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