To Iceman, Crankydave, and Feydakin: You are right that it was insensitive and immature to think that I should not take the setting. I feel bad about it now that I have calmed down.
It''s been great to be involved in the process of choosing a stone and a setting, but at the same time I lost much sleep over it. In the beginning I didn''t even necessarily want an engagement ring, but I ended up being almost obsessed and very emotional in the process.
When I wrote my first post, I was very upset because time was running out before our trip, and my boyfriend had just told me that the jeweler had said again the same thing he had said many times in the past - that he was working on it. My paranoid tendencies got the better of me and small details that I hadn''t paid much attention before came together and I thought we were being taken advantage of:
- When we first ordered the setting, they were going to charge us the price for platinum, even though we got 18k gold; I commented on it, and he dropped the price by $100 - he said that gold prices have gone up, and if it ends up costing less, he would refund us the difference.
- When I called his store, the person working there never knew anything about my ring and told me every time that he would call me back, but he never did. Every day I ended up having to call his cell phone, which I had to do no matter how much I didn''t like that, because if he had the ring ready, I would have had to leave work early to pick it up. I didn''t mean to harass him with my calls, but every time he said "maybe tomorrow" and I just had to know so that I could arrange with my manager.
- We wanted to fax him the grading report of the stone, and I told him that I had his card and I would use the fax number listed; that number didn''t work. We called the store, and the person there confirmed the fax was not working, but did not provide an alternative. We asked if we could e-mail him, but the store said he didn''t have an e-mail address - it''s fine that he doesn''t want to be bothered with e-mails from customers, but I feel a little odd in this day and age. When I called his cell phone, he gave us another fax number, which didn''t work either. He also has a web site listed on his card, which also does''t work.
- He doesn''t do any of the actual work himself, and the setting was not a custom design, just a plain lucida style setting. Also I knew the setting was ready last week - how long does it take to set a diamond, and how difficult would have been for somebody else at the store to arrange for the stone to be set and give it to us while he was dealing with the illness of a loved one?
I know all these are small things, and from the responses to my first post I understand that things do not run as smoothly with small businesses. I really feel bad about getting so worked up about this; he has been very nice in person and I am sure he didn''t delay intentionally; just a little more communication and transparency would have helped.
It''s been great to be involved in the process of choosing a stone and a setting, but at the same time I lost much sleep over it. In the beginning I didn''t even necessarily want an engagement ring, but I ended up being almost obsessed and very emotional in the process.
When I wrote my first post, I was very upset because time was running out before our trip, and my boyfriend had just told me that the jeweler had said again the same thing he had said many times in the past - that he was working on it. My paranoid tendencies got the better of me and small details that I hadn''t paid much attention before came together and I thought we were being taken advantage of:
- When we first ordered the setting, they were going to charge us the price for platinum, even though we got 18k gold; I commented on it, and he dropped the price by $100 - he said that gold prices have gone up, and if it ends up costing less, he would refund us the difference.
- When I called his store, the person working there never knew anything about my ring and told me every time that he would call me back, but he never did. Every day I ended up having to call his cell phone, which I had to do no matter how much I didn''t like that, because if he had the ring ready, I would have had to leave work early to pick it up. I didn''t mean to harass him with my calls, but every time he said "maybe tomorrow" and I just had to know so that I could arrange with my manager.
- We wanted to fax him the grading report of the stone, and I told him that I had his card and I would use the fax number listed; that number didn''t work. We called the store, and the person there confirmed the fax was not working, but did not provide an alternative. We asked if we could e-mail him, but the store said he didn''t have an e-mail address - it''s fine that he doesn''t want to be bothered with e-mails from customers, but I feel a little odd in this day and age. When I called his cell phone, he gave us another fax number, which didn''t work either. He also has a web site listed on his card, which also does''t work.
- He doesn''t do any of the actual work himself, and the setting was not a custom design, just a plain lucida style setting. Also I knew the setting was ready last week - how long does it take to set a diamond, and how difficult would have been for somebody else at the store to arrange for the stone to be set and give it to us while he was dealing with the illness of a loved one?
I know all these are small things, and from the responses to my first post I understand that things do not run as smoothly with small businesses. I really feel bad about getting so worked up about this; he has been very nice in person and I am sure he didn''t delay intentionally; just a little more communication and transparency would have helped.
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