Kay
Ideal_Rock
- Joined
- Feb 20, 2003
- Messages
- 2,573
Date: 7/24/2006 12:30:42 AM
Author: researcher
Date: 7/22/2006 4:03:33 PM
Author: Kay
I have a problem with my new ring. I just posted about this on my other thread, but my ring arrived damaged. As I started to pull the ring out of the velvet box, I noticed a sapphire was missing. As I pulled in out to get a better look, another stone fell out. Also, I looked inside the ring (with and without my loupe) and the Tiffany & Co. hallmark is missing. The area where they showed the signature in the pics posted at Signed Pieces was blank, so I don''t know if someone polished it aggressively, or what happend.
I am so depressed. I have been looking forward to getting this ring all week. I was so excited when I opened the Fed Ex box and saw the original Tiffany''s box, pouch and bag had been included, since that was not mentioned in the ring description. Then I opened the velvet box and saw that gap in the ring.
Oh, No!!!!!!!!!!!!!!!!!!!!!!!
How horrible that must have been! What in the heck happened, I wonder? I''ve only heard good things about signed pieces until now. This is just terrible! Do they have another one? What are they going to do to make this up to you? I''m so sorry that you''ve had this experience! Maybe we''ll be able to find you something nice at our GTG....
Isaac at SP was very apologetic. He offered to have the ring restored or give me a full refund incl. shipping both ways. I decided to just return the ring because it makes me nervous now. I think I will go back to my original pendant idea for this anniversary. (DH was also very disappointed about the ring, both because I was unhappy and because he knew it would end up costing him more.) I am looking forward to our shopping trip. (DH is terrified.)