bluelotus
Shiny_Rock
- Joined
- Feb 20, 2013
- Messages
- 257
kenny|1452040645|3971339 said:Judging by your hands the International Court of Diamond Advice Tribunal hereby authorizes you three young and tender spring chickens to give diamond advice on PS, but only for 36 months, at which time new evidence must be submitted.
BeekeeperBetty|1452042989|3971359 said:I'm actually surprised that no one sees the groupthink here. That's not a criticism, it's very common in internet forums and any place where like minded people gather. But still. There is an expectation to toe the line here...
And no, not a "shill." I was accused of being a shill on an antivaccination website once. They have some major groupthink going on there, too.
BeekeeperBetty|1452042989|3971359 said:I'm actually surprised that no one sees the groupthink here. That's not a criticism, it's very common in internet forums and any place where like minded people gather. But still. There is an expectation to toe the line here...
And no, not a "shill." I was accused of being a shill on an antivaccination website once. They have some major groupthink going on there, too.
Texas Leaguer|1452029448|3971237 said:Arcadian,Arcadian|1452026431|3971184 said:You know what? I'm impressed that WhiteFlash is ISO certified. Being ISO certified takes lots of work, and you have a team of independent verifiers come in and pick apart everything. If you don't have your ducks in a row, no ISO cert for you!
So for me, this thread is an eye opener. Also having been through the hell it takes to get a place certified (not just 9000 but also ISO 14001 and 27001), you and your folks have have it together not only in paperwork, but processes. They have to know exactly what to do when asked of them.
Says a lot to me that WF did this.
I can't speak on diamonds with any authority, I'm a colored stone girl (though diamonds make great accent stones ) So I can't sing anyone's praises from that standpoint, but I'm a tech head, I love processes, I live for them. I make my living off of them. A company willingly going through ISO when its not a requirement? Awesome to me. Says to me that they have a great belief in their internal processes, and are WILLING when necessary, to improve upon them.
Thank you so much for your kind words. Most people are not familiar with ISO and your remarks are sincerely appreciated. I have shared them with the entire Whiteflash team who take motivation from that kind of recognition. It is a big commitment and requires effort from every member of the team. In fact we are in the final preparations for our annual audit which takes place in a about a week So ISO is very much on the minds of everyone here!
When we first studied ISO in looking at ways to improve our organization and performance back in 2010, we saw a program that would bring a living structure to our operation that could evolve over time. It has done that and more, delivering even more benefits than we had envisioned. It has helped us solidify our company culture and given every team member a stake and a voice and a role in building and improving our business. It's hard work, but I think everyone here in their heart of hearts would tell you they are energized by the process and proud of our certification.
Another thing that you alluded to and has also been told to us by auditors: they are impressed that we do it solely for the intended purpose - because we are striving to be the best we can possibly be. It seems that most companies that commit to ISO do so because they are in an industry that requires it.
Thank you again for the recognition. If you ever get to Houston we would be happy to give you a detailed look at our process charts and flow diagrams Seriously.
BeekeeperBetty|1452042989|3971359 said:I'm actually surprised that no one sees the groupthink here. That's not a criticism, it's very common in internet forums and any place where like minded people gather. But still. There is an expectation to toe the line here...
And no, not a "shill." I was accused of being a shill on an antivaccination website once. They have some major groupthink going on there, too.
omd21|1452056204|3971499 said:I'll be purchasing a diamond in the next couple of months and if anything this thread just gave me the confirmation I needed to go with Whiteflash.
Or any of the vendors we highly recommend. We highly recommend vendors from here for a reason. High Performance, Good Old Gold, Brian Gavin, James Allen....the list goes on. Everyone has different needs, different priorities and different budgets. Every vendor meets those needs for different reasons. I have personally had better experiences with HPD, GOG and BGD than I have with WF. I have been a repeat customer of all three of those, and have never repatronized WF due to a bad first experience. Doesn't mean that things maybe haven't changed with WF since then, but I was so burned by the experience that while their diamonds are great, I can't get past it. They're not who I go to first when looking for stones for a poster on here.omd21|1452056204|3971499 said:I'll be purchasing a diamond in the next couple of months and if anything this thread just gave me the confirmation I needed to go with Whiteflash.
Hi Ame,ame|1452090400|3971595 said:Or any of the vendors we highly recommend. We highly recommend vendors from here for a reason. High Performance, Good Old Gold, Brian Gavin, James Allen....the list goes on. Everyone has different needs, different priorities and different budgets. Every vendor meets those needs for different reasons. I have personally had better experiences with HPD, GOG and BGD than I have with WF. I have been a repeat customer of all three of those, and have never repatronized WF due to a bad first experience. Doesn't mean that things maybe haven't changed with WF since then, but I was so burned by the experience that while their diamonds are great, I can't get past it. They're not who I go to first when looking for stones for a poster on here.omd21|1452056204|3971499 said:I'll be purchasing a diamond in the next couple of months and if anything this thread just gave me the confirmation I needed to go with Whiteflash.
Thank you Ame.ame|1452103778|3971696 said:Bryan,
It was 2004-2005, and related to workmanship and customer service issues. It escalated RAPIDLY and the escalation is what caused the most damage. It is well in the past, but still niggling enough to be an issue and I am done dwelling on it, I just have put it in a box that I buried and have no need to dig up.
I don't have any issue with you, nor the way you represent your company, which is very professionally. I can also see where suggesting stones from your inventory might be beneficial to various posters. I don't make it my first choice, but if there's a case that warrants it, I do put stones in the list.
Ame
CantStopMe2|1452114156|3971779 said:I will just say:
**edited by moderator**.
Thanks DS,diamondseeker2006|1452115183|3971801 said:We appreciate the knowledge the vendors bring to the forum. PS has strict rules to prevent them from ever commenting on other vendor's products, and they also can't promote theirs. I realize sometimes that involves a judgement call by the moderator. But overall, it is a fair system and we still benefit from some of the discussions and posts from vendors such as Bryan. He is one who is least likely to overstep the rules as far as I have seen.