Disclaimers Vendors Have

[Imdanny]

I visited Brian Gavin Diamonds' website and I was a little bit surprised by this page:

http://www.briangavindiamonds.com/home/ ... onditions/

particularly the part about the company reserving the right to substitute a similar item of similar value, and the part about binding arbitration.

I wouldn't expect to buy from a PS vendor and not get the exact item I wanted, and I wouldn't expect to have a dispute that got to the point of need to be arbitrated.

The part about how by agreeing to use the website you are agreeing to all of this seemed a little intense to me also.

I'm just curious. Do any of you find any of these condition to be unusual? I haven't looked at other vendors' site to see if they have legal language about using their website, etc. Is this common?

Thanks in advance for your thoughts and opinions.

 

[Iowa Lizzy]

Actually, right before my BGD band was about to ship, Lesley informed me that they had upgraded the stones in the band. I had requested H/I SI1 stones to lower the cost (and because my ering diamond is a J and I thought more colorless stones would cause it to appear darker). She said they must not have had any H/I SI1 melee when they made the band so I received higher quality diamonds for a lower price.

So in that case, I'm all for substitutions!

 

[Imdanny]

I'm glad it didn't have to go to arbitration!

 

[Gypsy]

I suggest looking at the other vendor sites yourself and comparing.