SandyinAnaheim
Brilliant_Rock
- Joined
- Feb 8, 2014
- Messages
- 1,117
Because a vendor that does not want to accept returns will use ANY excuse or resource to bolster their position.diamondseeker2006|1395784468|3641259 said:Since the ring has been returned to them in excellent condition, I do not see why the theft is an issue at this point.
Which is what I said previously.diamondseeker2006|1395784468|3641259 said:If we assume the store says no returns (and possibly exchange only), the only way I see getting out of it is if the stone was misrepresented.
You mention "they" twice in this phrase. Can you be more specific? Which "they" are you referring to? One of the beauties of credit cards is that it is not your money you are buying with. If you are not satisfied with a purchase within a *reasonable* amount of time, credit card companies will usually stand behind their best client - the consumer.diamondseeker2006|1395784468|3641259 said:But it could be the right stone and they just made a typo on the receipt. In that case, they may have no grounds for a credit card dispute.
Or better yet, get the nice jeweler to verify the number inscribed on the girdle. It is unlikely a thief would substitute one inscribed diamond for another, or have any on hand for impromptu replacements.diamondseeker2006|1395784468|3641259 said:So it still seems to me they need to know if the diamond is the one on the receipt or the one on that IGI report. Going in with knowledge gives them the upper hand in what to ask for, in my opinion. I'd just go back to the nice jeweler who caught the thief and ask him to measure the stone for you and see if it matches up close to that .70 stone. We are talking about a very quick visit.
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