I hate Kay''s..please help

[oobiecoo]

You need to go back and talk to the main store manager. I also had a TON of trouble with DH''s wedding ring. The store manager had to be sneaky and stuff but he eventually took care of my problem. I understand they have policies for a reason... but ANYTHING can be worked around.

With that said... why is it that you want higher than SI clarity? Do you have visible inclusions? If not, truly I would just keep the diamond you have. Otherwise, the other posters have given you good advice.