Is this crooked or am I crossed eyed?

[ringbling17]

Well, I got my Ritani set yesterday and I think that the diamond is either set crooked or one prong is too short.

I told the owner right away, but he told me he couldn''t fix it without taking away the metal from the other prongs and it wouldn''t be perfect anyway because it was hand set.

I left the store thinking that maybe it was just me, but the more I look at it, the more I think I am right.

It is driving me crazy.

What do you think from the pictures and what do you think I should do. I am very picky, so this is definitely the type of thing that will eat at me forever.

The prong I am concerned about is on the left side in this picture.

 

[ringbling17]

Here is another picture from a different angle.
This time that prong is on the right side of the picture.

I am worried at what the owner, who set the diamond, will say.
When he first set it and gave it to me to look, the space was uneven between the prongs, the prongs looked unfinished (like they needed more polishing), and the prong I pointed out looked short.

I asked him to polish the prongs more, but he told me that I should not use the loupe to look at the prongs and he couldn''t polish them anymore. I told him about the uneven spacing, two prongs looked closer than the other two.

He did fix that problem and managed to polish the prongs at the same time.

The problem is that he said he couldn''t do anything about the prongs being uneven.

Does anyone else see a problem? Or am I nitpicking?

 

[ringbling17]

Here is a picture from the front.
He was able to space the prongs perfectly and made them tiny and rounded, which I like.

 

[ringbling17]

Here is a close up of the prongs. The one I think is shorter is on the left side.

 

[ringbling17]

Here is another picture from the front....

 

[allycat0303]

Hey Kayla,

Wow that it a beatiful ring!! I don''t see anything wrong with the prongs from the front or looking down on the ring. But from the side, one of the pictures does look like the prong may not be 100 % perfect (and only because you are pointing it out!), but that could be the angle of the camera when you took the picture. What did the jeweler say? Did he say that it was not perfectly straight? If your unhappy with it though, then I think you should make them fix it.

 

[goldengirl]

Kayla-- from the top-down and over-shank shots, the ring is perfect and beautiful. I do think I see what you''re talking about on the profile shot, though, and like ally said, only because you''re pointing it out.

If it''s honestly going to bother you, then you''re not being too picky.

Take it back and ask him to try and reset it, but keep in mind if he said he won''t be able to make it perfect at some point you may just have to accept "close".

But there''s no harm in letting him try it again.

 

[diamondsbylauren]

Hi Kayla,
Here''s my take on it-

If a jeweler wishes to manufacure a "perfect" ring- they will never succeed.

I am unbelievably picky- and I can find something wrong with any ring.

I want you to know that I''m in your corner here- it will be great if your ring makes you very happy.
BUT- It''s true that when you examine any ring with a loupe, you will see things which are invisible to the naked eye.
Therefore a loupe is not the right tool to use to check the appearance of prongs- use it to make sure the stones are seated, etc. But for checking alignment and overall appearance you need to use you eyes primarily.


I can see the difference in the pronge- but from your photos, it seems within an acceptable range.

I would say a re-make might leave you with a ring you are less happy about.

Remember, as you wear the ring it will take on it''s own personality as it wears.

Just a differing point of veiw and I hope this helps

 

[ringbling17]

hi guys,
thanks for your comments, I looked at the ring again and it seems that the prong is definitely shorter.

AS far as the owner''s comment with the loupe. I actually noticed the prongs without the loupe and told the salesperson. When she went to tell the owner, I picked up the loupe and started to use it to check the diamond.
So, when he came to me, he thought I was inspecting the prongs with the loupe and that was why he made the comment.
I was actually being facetious when I wrote that he told me not to use the loupe to check the prongs, because it was obvious without the using the loupe.
Here is another picture I took. I wish it wasn''t raining so much so I could take a better picture.

 

[ringbling17]

Here is one last one.

 

[strmrdr]

Your right something is just a smigen off but from the pics I cant tell what for sure.
In some shots the diamond itself looks set slightly crooked but in another it looks ok.

How close do you have to get to it to notice it when its on your finger?

 

[ringbling17]

I don''t think that the diamond is set crooked, because when i compare it to the basket, it is aligned pretty well.

I do think that the prong is shorter and the owner pretty much acknowledged this, but said he could not do anything about it other than to make the other prongs smaller, which in turn would make it risky for the diamond.
I noticed it right away, so that is why it''s bugging me. It''s not like I loved the ring, went home and noticed something wrong later. I noticed it as soon as they showed me the ring.

And now, even if I don''t know which side I am looking at, I can find it fast.

What''s worse, is that I asked them at least 3 times prior to getting the ring if Ritani should just set it, because I told them I was worried about how it would be set. But they reassured me that their jeweler was great.
Unfortunately, the jeweler did not set it, the owner did. I was worried about the owner setting it, but he said he would do it fine.

I am not sure what to do about this. I was planning on calling them tomorrow and letting them know how I feel and asking them to just send it to Ritani to try and fix it......

 

[zdrastvootya]

Looks a little off to me too. Not a lot, but enough to bug me. One of those things where you keep looking at it all the time.

Z.

 

[sevens one]

Kayla- you take it back to the owner and demand that they repair it.
Since you made it clear that you wanted Ritani to set it and they offered their jeweler but in turn the owner did it. Screwy to me. But the one prong is short and the other is longer and bent over to compensate for the short one.
They should do all they can to make you satisified with this. It''s your money by all means.
Why didn''t they have their "jeweler" do it in the first place?

 

[Patty]

I know this must be very frustrating for you, Kayla. The ring is GORGEOUS, but yes, I see what you mean and it would probably drive me crazy too.

 

[ForteKitty]

From the side pictures, it seems like the shorter prong is also angled out a little bit more than the rest... would they be able to fix that?

 

[allycat0303]

Hey Kayla,

I showed my brother the last pic you posted (he doesn''t know anything about rings) and he could spot it. I think you should bring it back to the jewelers and demand that they fix it (especially if you are not happy with it) it will drive you crazy if you''re not happy with it. Can''t they unmount the stone and remount it with new prongs? I know that it is possible (My mom had it done while keeping the same setting). One of her prongs had gotten severely damaged. There was no damage to the stone or anything.

 

[Daniela]

You surely asked this question because you want an honest answer. Yes, it is crooked, and just like you, it would drive me crazy, too!

Unfortunately, it doesn''t sound like the jeweller is very keen on doing anything about it. But if you''re the perfectionnist you say you are, then this doesn''t fly, and it will indeed bug you forever. Go back and fight to get a) it fixed, or b) your money back.

But otherwise (from a design perspective), it''s a beauty.

So I guess Ritani doesn''t insist on setting the diamond?

 

[Jennifer5973]

Kayla, first let me say that your choice of setting and that stone are just scrumptious--wow!

*If* I stare at the pics long enough, I think I see what you mean with the one prong (often on the right in the pix) seems somehow different from the other. I tend to follow DiamondsbyLAuren''s philosophy--All my rings were handmade for me and if I stare at each one long enough, I can find some minute imperfection. But, you--and only you--need to determine what makes you happy/comfortable.

Think on it and then go back to the jeweler with the honey-gets-more-flies-than-vinegar MO and see how far you get.

Keep us posted.

 

[ringbling17]

Date: 11/25/2004 4:37:49 PM
Author: sevens one
Kayla- you take it back to the owner and demand that they repair it.
Since you made it clear that you wanted Ritani to set it and they offered their jeweler but in turn the owner did it. Screwy to me. But the one prong is short and the other is longer and bent over to compensate for the short one.
They should do all they can to make you satisified with this. It''s your money by all means.
Why didn''t they have their ''jeweler'' do it in the first place?

That''s exactly it. The one prong is short and the other one compensates by bending over. It was hard to get it in the picture because of the flash, but that''s exactly what I noticed. At first I thought it was the other way around, the right prong was longer and the other one was normal, but compared to the other two, the one prong is shorter.

They didn''t say why the jeweler couldn''t do it, but I think it was because he was only there on certain days.
Basically they called and said the ring was ready on Tuesday. When I called back, Amy, my salesperson, said that I didn''t have to make an appointment with their jeweler to set the diamond because the owner would set it.
I had reservations about this and told her and she said he has been a jeweler for 30 years and he was the best.
When I went to pick up the ring on Wed., I asked about it again and she said don''t worry. Tell him exactly how I want it and he will do it.
I gave them my diamond and then left the store for about 45 minutes. They told me it would take the owner 30 minutes to set it.
When I came back, he had not set it yet. So, he started to set it while I was there. I didn''t watch him set the diamond, because I wasn''t really worried that he would set it wrong.

 

[ringbling17]

Here is another side profile, the prong I think is shorter is on the right side now. You can see that the left prong bends over too.

 

[ringbling17]

Oh, no!
I have found another problem.
The prongs and basket are not aligned with the bottom of the shank. There is a small area on the bottom without diamonds and just a smooth band and it doesn't align with the basket. The basket sits more to the right of this area.

I decided to count how many diamonds are on either side of the shank, and it turns out,
THERE ARE 22 DIAMONDS ON THE LEFT SIDE AND ONLY 20 DIAMONDS ON THE RIGHT SIDE.

Here's a picture of what I am talking about. You can see that the diamonds on the left of the band come over a little bit more.

 

[strmrdr]

:{
Keep on them until they get it right or give you your money back.
There is no excuse.
Im betting there is no fixing to it and its going to take a remake.

 

[windowshopper]

yes i am an eagle eyed nut as well and that prong is shorter and the stone is slightly lower on that side

 

[windowshopper]

thats pitiful................

 

[ringbling17]

Here is another picture of it.

I don''t get it, how is it possible that they can put a different amount of diamonds on either side of the shank? Wouldn''t it have made more sense to put 21 ON EACH SIDE?

 

[ringbling17]

See, even upside down you can see that there are more diamonds on one side than the other.

 

[ringbling17]

last one....
This is punishment for trying to change my setting!!!!

 

[sevens one]

Damn Ritani= that is just beyond weird. I wonder why they did this.

Let me just say- the setting is an awesome setting. I hope this can all be taken care of painlessly.

I love the diamonds around the basket.

 

[Jennifer5973]

Date: 11/25/2004 9:49:42 PM
Author: kayla17
last one....
This is punishment for trying to change my setting!!!!

OMG. Make them fix it...honey, vinegar, fists--whatever it takes. that''s just beyond the pail!