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Ring is ready!! But, quality is not what I expected!! Opinions?

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To recap:

My original post to which you took offense was in response to brandonb's repeated statements that Whiteflash offered to make an exact copy of a D Vatche ring. After my post, he stated that all his previous statements were inaccurate and that Whiteflash had offered to make a ring that differed only in the slightest from a D Vatche design.

You took me to task for taking brandonb at his word before confirming his statement of the facts with Whiteflash. When I pointed out that you had done the same thing in an earlier post, you qualifed your original statement, saying that your post was acceptable because the vendor was unnamed.

I expressed my opinion that Whiteflash's offer to make a ring that differed only in the slightest from D Vatche's design slimy. Your opinion differs and you don't care what I think, but you you attack this matter of opinion as if it were a fact that can be disputed.


It seems that the only thing that I've done that might have been questionable is taking brandonb at his word in my original post. And this was wrong only because the vendor was named.

We could go on and argue this point until we're blue in the face, but I don't think I want to subject the forum to any more of this nonsense. If you want to continue, please take it up with dimondbob of Whiteflash, who did the same thing I did to a named jeweler in this post.
 
SI, you can spin it any way that lets you sleep better at night......I really don't care. It doesn't justify or excuse your slandering a vendor by PRESUMING TO KNOW that which you DON'T.......and stating it as a fact in an effort to tarnish a jeweler just because you don't like that they get a great deal of (earned) support here.




No matter how you try to spin it.....it was wrong. My opinion isn't going to change on that, so I'll at last agree on one point - it's pointless to continue debating it. Perhaps you may want to place a call to Whiteflash yourself, and while you're at it, ask them if they feel your accusations were fair. Either way, I'm done with this nonsense.
 
aljdewey wrote (ironic emphasis added):
It doesn't justify or excuse your slandering a vendor by PRESUMING TO KNOW that which you DON'T.......and stating it as a fact in an effort to tarnish a jeweler just because you don't like that they get a great deal of (earned) support here.
 
Why is this starting to remind me of "Who's on First?"?
 
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On 7/25/2004 3:52:35 PM fire&ice wrote:

Why is this starting to remind me of 'Who's on First?'?----------------


Rofl it is good for a laugh atleast.
I wonder what the responce would be if it wasnt whiteflash and was a none PS vendor.
I think a lot of people would be singing a different tune.

That said yea it looks like they messed up but they are owning up to it and currecting the problem and while it would have been a lot better had it never happened.
How they handle it when it does is the best judge of a vendor.
It appears that whiteflash is handling it well so lets just move on.....
 
I am getting a cunstom ring made by Whiteflash as we speak. Before anyone gets their panties in a bunch, it is not a knockoff. The folks who made the original wouldn't sell to me because I already had the stone, and I made some significant changes to the ring (different head, and rotated the baguettes).

Anyway, this thread has opened up a good news/bad news situation for me.

Bad news = WF's design may not look exactly like what you've described to them (I sent a picture of the "inspiration" piece so hopefully not a big problem)

Good news - if the finished product is not what you want, they'll work with you to fix it.

Corey
 
I am having a ring made by a jeweller in Singapore. The jeweller just received the ring from Hong Kong, where the craftsman is. He's not satisfied with the quality, and he's getting it re-made.

This really screws up my proposal plans... but I guess I'm happy that he's controlling the quality.
 
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On 7/25/2004 10:38:54 PM coreyzat wrote:

I am getting a cunstom ring made by Whiteflash as we speak. Before anyone gets their panties in a bunch, it is not a knockoff. The folks who made the original wouldn't sell to me because I already had the stone, and I made some significant changes to the ring (different head, and rotated the baguettes).

Anyway, this thread has opened up a good news/bad news situation for me.

Bad news = WF's design may not look exactly like what you've described to them (I sent a picture of the 'inspiration' piece so hopefully not a big problem)

Good news - if the finished product is not what you want, they'll work with you to fix it.

Corey----------------


ALJDewey worked with WF on a total custom ring SET with wonderful results. Daboyzmom got a totally custom ring from WF that is absolutely fabulous. Countless others have had great success working with WF purchasing custom design rings.

Strm is right. The Vendors are HUMAN. HUMANS make mistakes!! Gee!! It coulda been something as simple as a catalogue number typo. Who knows what actually happened??!! Can any person honestly say they never made a mistake in their lives??!!

It's not the mistake that's the important thing in this situation. It's how WF reacted. They stepped up to the plate, owned responsibility, and set things right.
appl.gif
 
PQ - I feel you misinterpreted the tone of my post. I was happy that even if something does go wrong with my ring that WF will work with me to correct the situation.

I am well aware that people make mistakes. It's how they deal with those mistakes that is their true measure.
Corey
 
I think we also have to be realistic about the whole process. A lot of mistakes can happen because making a custom ring is a craft. Even if the craftsman understands our requirements, sometimes he makes mistakes... like filing a single prong too much... etc. If he were a good craftsman, he would admit his mistake and redo the whole ring. But remaking the ring takes time.

So, I guess as consumers, we should plan early.

For myself, I started the process 2 months before my intended proposal date. I took about a month to get the diamond. Unfortunately, the setting is taking much longer. On the positive side, the jeweller told me that if I am in any way unhappy with the setting, he will not collect a single cent from me.
 
Off hte subject, but kevinng- I love that avatar! The expression on your dogs face is adorable! I am sure that your jeweler will do a fabulous job- it sounds as if he is a man to stand behind his work!
 
Thanks.
1.gif


That's my dog, Kiki. That was taken about 2 years back. She's very old now, but still as adorable as ever. I have kept many dogs before, but she's the most well behaved and good natured creature I know. To me, she's not really a dog, but a friend who has kept me company through good times and bad.
 
Everything worked out perfectly!! The ring is here!!

Ring Pictures!!

Thanks to all!
-Brandon
 

Congrats to you - and how romantic/idealbb/images/smilies/appl.gif

 
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