Should I be alarmed that a simple project is taking 3 months?

[ItsMainelyYou]

Yay, that's great news! I think communication is everything. But sometimes if there's a sh*t storm of unfortunate events, we all struggle to communicate sufficiently. I am really happy that you guys spoke, and happy to hear that she clarified things. She has always seemed very nice, so I was sad to hear about this. Now feel much better!

Meeee too.

 

[marymm]

So, UPDATE!
Julia did reach out because she saw this post and explained everything and I feel like a heel now that I know why the delays are happening. It's as she says- a unfortunate perfect storm. I'm glad that I know now and it assuaged my anxiety.
I can't wait to show you what she has made for me.

Don't feel like a heel please - the vendor should have reached out to you with explanations - you initiated all contact with the vendor and even now, IMHO, she only reached out to you due to this thread being publicly visible. You don't mention the status of your project nor its expected completion - I hope the vendor steps it up to get things done for you and that you are pleased with the finished piece.