- Joined
- Jan 11, 2006
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- 58,559
I visited my local VCA boutique on Friday. And I'm feeling sad.
I looked at 20 motif necklaces (that's what I want for my 2022 "big" purchase). I asked about special orders and was told that VCA is only doing SOs for clients who have reached the $85,000 threshold. Doesn't matter what color/stone combo, there is no "pre-approved list". So until I reach the $85K level, the answer is no. Period.
I'm trying not to take it personally. But its been one of those weeks for me (outside of VCA) where I've felt invisible, belittled and taken for granted from just about everyone, from my spouse, to my parents, to my clients, to the people whom I volunteer a lot of time to as editor for their art journal. I can't count the number of people who have hung up on me, screamed at me, etc.
So while my rational brain knows its a new VCA policy, my emotional side says, yeah, but people are receiving special orders right and left for small things like bracelets, so why not me for a much larger order (20 motif necklace plus matching bracelet?) And I'm totally willing to place the order and pay for it up front, no returns. So my emotional side says everyone is treating me like I don't matter this week.
I am so sorry you've had a bad week, too! But you know the VCA thing is definitely not personal. They've been doing extremely few special orders for the last several months. I was definitely told recently this was not a good time to ask. So at least they are opening up SOs for a certain group of established customers. I am not at $85k, either. They are still vastly understocked at the boutiques and need to replenish those supplies before doing so many special orders. Are there not any companion pieces such as earrings or a bracelet that are regular stock items that you might want? I feel sure if things get back to normal in the next year that they'll expand the special order options. If you don't want anything else now at VCA, what about working on finishing up the tennis bracelet? That would be an awesome piece!