ckrickett
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The LIW Small Talk Thread
- Thread starter Ali
- Start date
Lauren8211
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and its only 6.5 hours long
sunnyd
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Morning everyone!
CK, people are idiots. I always find the biggest offenders have never worked in retail so they think they''re entitled to everything. EVERYTHING!!!
My favorite phrase that people use is, "I''ve spent $10,000 here in the last year, and this is how you treat me?!" A) You did not spend $10K here, and B) I''ll treat you the same way I''d treat any other customer. You can''t BUY service!!! You freak!!
Clearly, I have issues.
Jcar, I once returned a 2 year old skirt to Ross for 39 cents. Hahaha it was the biggest waste of time ever, even though it was only $2.99 to start with.
CK, people are idiots. I always find the biggest offenders have never worked in retail so they think they''re entitled to everything. EVERYTHING!!!
Clearly, I have issues.
Jcar, I once returned a 2 year old skirt to Ross for 39 cents. Hahaha it was the biggest waste of time ever, even though it was only $2.99 to start with.
ckrickett
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Date: 10/7/2009 10:42:25 AM
Author: sunnyd
Morning everyone!
CK, people are idiots. I always find the biggest offenders have never worked in retail so they think they''re entitled to everything. EVERYTHING!!!My favorite phrase that people use is, ''I''ve spent $10,000 here in the last year, and this is how you treat me?!'' A) You did not spend $10K here, and B) I''ll treat you the same way I''d treat any other customer. You can''t BUY service!!! You freak!!
Clearly, I have issues.
Jcar, I once returned a 2 year old skirt to Ross for 39 cents. Hahaha it was the biggest waste of time ever, even though it was only $2.99 to start with.
I love it when people that say they are the "best" customers ae always the ''worst"...
altho retail is 10000000000000000000% better then the food industry
Lauren8211
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Ha! When I was a cashier at petsmart, this guy was BERATING me because I had to ring up his cat food by flavor (for inventory purposes - i couldnt just ring up 24 9 lives cans, i had to ring up 6 fish, 6 veal, etc).
He said "I''ve been coming to this F&*%ing store for 10 years and *blablabla*"
Me: "Sir, we''ve only been open for four"
His head explodes, methinks. He actually berates me to the point that I cry (i''m 16) and his wife profusely apologizes. My no-bullshiz manager comes up and tells this guy to get the F&*% out of the store.
Classic. I love managers who dont let people treat their employees like crap.
He said "I''ve been coming to this F&*%ing store for 10 years and *blablabla*"
Me: "Sir, we''ve only been open for four"
His head explodes, methinks. He actually berates me to the point that I cry (i''m 16) and his wife profusely apologizes. My no-bullshiz manager comes up and tells this guy to get the F&*% out of the store.
Classic. I love managers who dont let people treat their employees like crap.
Lauren8211
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winelover23
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People in general are dumb. The worst is the little teenagers that have no business being in customer service and you just want to grab them by the shirt and drag them across the counter and give them a good sound learnin''!
Um, next time I decide to cut bangs can someone please tell me not to? I think I''ll be stapling them to my forehead by the end of the day!
TOP SECRET: My ring/diamond was purchased off my "wishlist" yesterday
Um, next time I decide to cut bangs can someone please tell me not to? I think I''ll be stapling them to my forehead by the end of the day!
TOP SECRET: My ring/diamond was purchased off my "wishlist" yesterday
Lauren8211
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Date: 10/7/2009 10:55:40 AM
Author: winelover23
People in general are dumb. The worst is the little teenagers that have no business being in customer service and you just want to grab them by the shirt and drag them across the counter and give them a good sound learnin''!
Um, next time I decide to cut bangs can someone please tell me not to? I think I''ll be stapling them to my forehead by the end of the day!
TOP SECRET: My ring/diamond was purchased off my ''wishlist'' yesterday
Hahahha.. yes, bangs are quite annoying.
And... wishlist purchase, eh?
ckrickett
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ckrickett
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Date: 10/7/2009 10:55:40 AM
Author: winelover23
People in general are dumb. The worst is the little teenagers that have no business being in customer service and you just want to grab them by the shirt and drag them across the counter and give them a good sound learnin''!
Um, next time I decide to cut bangs can someone please tell me not to? I think I''ll be stapling them to my forehead by the end of the day!
TOP SECRET: My ring/diamond was purchased off my ''wishlist'' yesterday
OOOHHHHH!!!!!!!!!
winelover23
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I know right? I have NOOOOO clue when I''ll get it but I could tell he was a bundle of nerves yesterday because he is normally soooo calm and he was just acting so anxious.Date: 10/7/2009 11:02:54 AM
Author: ckrickett
Date: 10/7/2009 10:55:40 AM
Author: winelover23
People in general are dumb. The worst is the little teenagers that have no business being in customer service and you just want to grab them by the shirt and drag them across the counter and give them a good sound learnin''!
Um, next time I decide to cut bangs can someone please tell me not to? I think I''ll be stapling them to my forehead by the end of the day!
TOP SECRET: My ring/diamond was purchased off my ''wishlist'' yesterday
OOOHHHHH!!!!!!!!!
sunnyd
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FrekeChild
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Hahahahaha!!!!!!!!!!!!! I much prefer the food industry, but that''s because 75% of the time I was in the kitchen and as far away from the customers as possible.
When I was in retail, I once had this lady who went and bought a pair of bronze stiletto knee high boots in JULY at our other store. They cost her $30 because they were so out of season. She came in to our store an hour after buying them at the other store, and tries to return them. Luckily, myself and another manager were working, so we outnumbered her. Anyway, she proceeds to tell us that she wants to return them because "July isn''t boot weather." Uh ok. She then tells us that she didn''t wear said boots except to try them on, and when she put them on they were HOT (Duh, it''s JULY in New Mexico!).
So we looked at this pair of boots, and the soles were scuffed all to h3ll, and the heel was already half worn down. So we show that to her and say that we can''t accept them back because they''ve been worn.
That''s when she went batsh!z crazy, and started throwing a fit about how we wouldn''t accept them back when she hadn''t worn them except to try them on.
So, I called the other store (where my BFF/MOH worked) and talked to her about it. She then proceeded to talk to her salesperson about it, and discovered that not only had this woman worn the boots around the entire store, but SHE LEFT WEARING THEM.
Needless to say, when the woman left our store, she was NOT happy. And was carrying knee high bronze boots.
Lauren8211
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LOL.Date: 10/7/2009 12:08:06 PM
Author: FrekeChild
Hahahahaha!!!!!!!!!!!!! I much prefer the food industry, but that''s because 75% of the time I was in the kitchen and as far away from the customers as possible.
When I was in retail, I once had this lady who went and bought a pair of bronze stiletto knee high boots in JULY at our other store. They cost her $30 because they were so out of season. She came in to our store an hour after buying them at the other store, and tries to return them. Luckily, myself and another manager were working, so we outnumbered her. Anyway, she proceeds to tell us that she wants to return them because ''July isn''t boot weather.'' Uh ok. She then tells us that she didn''t wear said boots except to try them on, and when she put them on they were HOT (Duh, it''s JULY in New Mexico!).
So we looked at this pair of boots, and the soles were scuffed all to h3ll, and the heel was already half worn down. So we show that to her and say that we can''t accept them back because they''ve been worn.
That''s when she went batsh!z crazy, and started throwing a fit about how we wouldn''t accept them back when she hadn''t worn them except to try them on.
So, I called the other store (where my BFF/MOH worked) and talked to her about it. She then proceeded to talk to her salesperson about it, and discovered that not only had this woman worn the boots around the entire store, but SHE LEFT WEARING THEM.
Needless to say, when the woman left our store, she was NOT happy. And was carrying knee high bronze boots.
Feels so good when you get a "win" in customer service.
Lauren8211
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"Please join us in the lunchroom this afternoon at 3:00 p.m. as we raise a glass to congratulate Lauren (and her fiance, Jim) on her wedding which will take place Saturday. Cake will be served."
They have to bribe the lawyers with cake for them to pretend to know/care that I'm getting married.
They have to bribe the lawyers with cake for them to pretend to know/care that I'm getting married.
misskitty
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Morning, ladies!
Ahh, retail. I remember being yelled at once by a woman who threw a screaming tantrum because she wanted a dress that the store had sold 2 years ago (she even brought in the old catalog) and we didn''t have any in stock. She then told me I had to (personally!) track one down for her, because she was a "loyal" customer and it was my job to do so. I played the polite customer service game until she started making derogatory comments about the catalog customer service person''s accent, and then I called a manager over to have her escorted out.
Ahh, retail. I remember being yelled at once by a woman who threw a screaming tantrum because she wanted a dress that the store had sold 2 years ago (she even brought in the old catalog) and we didn''t have any in stock. She then told me I had to (personally!) track one down for her, because she was a "loyal" customer and it was my job to do so. I played the polite customer service game until she started making derogatory comments about the catalog customer service person''s accent, and then I called a manager over to have her escorted out.
misskitty
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Date: 10/7/2009 12:35:49 PM
Author: elledizzy5
''Please join us in the lunchroom this afternoon at 3:00 p.m. as we raise a glass to congratulate Lauren (and her fiance, Jim) on her wedding which will take place Saturday. Cake will be served.''
They have to bribe the lawyers with cake for them to pretend to know/care that I''m getting married.
Aw. Bribery or not, it''s cake!
Lauren8211
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princesss
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Lauren8211
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FrekeChild
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Who cares! CAKE is involved. At my old law firm, we had cake for EVERYTHING. I got kind of sick of it after a while, to be honest. I mean, why couldn''t we have COOKIES?! Or PIE?!Date: 10/7/2009 12:35:49 PM
Author: elledizzy5
''Please join us in the lunchroom this afternoon at 3:00 p.m. as we raise a glass to congratulate Lauren (and her fiance, Jim) on her wedding which will take place Saturday. Cake will be served.''
They have to bribe the lawyers with cake for them to pretend to know/care that I''m getting married.
sunnyd
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Reminds me of a Jim Gaffigan joke:Date: 10/7/2009 12:35:49 PM
Author: elledizzy5
''Please join us in the lunchroom this afternoon at 3:00 p.m. as we raise a glass to congratulate Lauren (and her fiance, Jim) on her wedding which will take place Saturday. Cake will be served.''
They have to bribe the lawyers with cake for them to pretend to know/care that I''m getting married.
"It''s Bob''s birthday today."
"Aw, I really hate that guy."
"There''s cake in the conference room."
"Well, I should say hello."
FrekeChild
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sunnyd
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Date: 10/7/2009 10:55:40 AM
Author: winelover23
People in general are dumb. The worst is the little teenagers that have no business being in customer service and you just want to grab them by the shirt and drag them across the counter and give them a good sound learnin''!
Um, next time I decide to cut bangs can someone please tell me not to? I think I''ll be stapling them to my forehead by the end of the day!
TOP SECRET: My ring/diamond was purchased off my ''wishlist'' yesterday
Congratulations!
That is great news.
misskitty
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ladypirate
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sunnyd
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Yay MK!!
Oh jeez. Music was a big thing for us too...hopefully you can come to an agreement soon.Date: 10/7/2009 1:56:40 PM
Author: ladypirate
Awesome MissKitty! Congrats!
K and I got in a huge fight last night over reception music. I love that we can discuss politics, religion, etc. calmly, but as soon as we talk about music or dancing everything goes to hell.
misskitty
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princesss
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*adds reception music to the list of bizarre fights her friends have had*
And yeah, she told me I looked like a slut, that her saintly daughter was FAR more conservative than I was (she asked for a shirt in the colours I was wearing because they''re her daughter''s favourites, so I suggested the shirt I was wearing and she stormed off in a huff because I couldn''t read her mind that her daughter is tasteful and conservative, unlike me), and then left without buying anything. Awesome.
And yeah, she told me I looked like a slut, that her saintly daughter was FAR more conservative than I was (she asked for a shirt in the colours I was wearing because they''re her daughter''s favourites, so I suggested the shirt I was wearing and she stormed off in a huff because I couldn''t read her mind that her daughter is tasteful and conservative, unlike me), and then left without buying anything. Awesome.
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