I am having the same problem with Abe from AJDiamonds...
I bought a ring from him in November 2008 on Ebay...I paid for it (almost $3000 USD) and it was promptly delivered. I then noticed that it too had an obvious mark on the top of the stone. I sent pictures to Abe and he said to return the ring and he would replace. I returned the ring in Dec 08 and have been waiting for a replacement ever since. A few weeks ago Abe stopped replying to my emails. I have tried to call their phone number and nobody answers.
I am contemplating reporting him to the police. I have requested a refund or a replacement ring for over three months now, with no luck. I tried ebay and paypal but they said it is over 60 days so they cannot follow up. They referred me to the US government ecommerce website www.econsumer.gov where you can report internet fraud. I am tempted to report AJDiamonds to the authorities if I do not receive a reply soon.
I bought a ring from him in November 2008 on Ebay...I paid for it (almost $3000 USD) and it was promptly delivered. I then noticed that it too had an obvious mark on the top of the stone. I sent pictures to Abe and he said to return the ring and he would replace. I returned the ring in Dec 08 and have been waiting for a replacement ever since. A few weeks ago Abe stopped replying to my emails. I have tried to call their phone number and nobody answers.
I am contemplating reporting him to the police. I have requested a refund or a replacement ring for over three months now, with no luck. I tried ebay and paypal but they said it is over 60 days so they cannot follow up. They referred me to the US government ecommerce website www.econsumer.gov where you can report internet fraud. I am tempted to report AJDiamonds to the authorities if I do not receive a reply soon.