Purchased 10CT graduated diamond eternity necklace from a well known retailer. Prior to the online purchase, I was informed via email center diamond being 0.46Ct, and 2 on the sides as 0.40 and total number of diamonds being 165.
Upon receipt of the necklace, The IGI report states 2 Round diamonds TW 0.6CT, and 2 round diamonds 0.44 CT TW, along with other smaller diamonds-18 for 2.52 CT TW, 142 round TW 6.04CT. The total of the diamonds come to 9.60 CT. However the report further states along with the retailer that total diamond weight 10.05 CT.
I emailed the retailer regarding the discrepancy of the center largest diamond not being 0.46CT as stated prior to purchase, was told that it should be 0.46 CT and if there is an issue and I could return it. Upon inquiring more, they looked at the report and tried to tell me 2 Round diamonds 0.6CT TW means 2X 0.6CT =1.20 CT ( written in the picture attached I received via email) and tells me the total now is 10.64 CT. When I asked further that TW is mentioned in the report and that does mean total weight of the diamonds so both diamonds together weigh 0.6CT, and the total weight in the report as 10.05CT, I was told to give them some time so they can verify with IGI.
Has anyone ever had similar issues with IGI reports/buying jewelry? Is this any kind of fraud, it is a well known retailer. First time buying IGI graded jewelry. Attaching the report.
Thank you in advance.
Upon receipt of the necklace, The IGI report states 2 Round diamonds TW 0.6CT, and 2 round diamonds 0.44 CT TW, along with other smaller diamonds-18 for 2.52 CT TW, 142 round TW 6.04CT. The total of the diamonds come to 9.60 CT. However the report further states along with the retailer that total diamond weight 10.05 CT.
I emailed the retailer regarding the discrepancy of the center largest diamond not being 0.46CT as stated prior to purchase, was told that it should be 0.46 CT and if there is an issue and I could return it. Upon inquiring more, they looked at the report and tried to tell me 2 Round diamonds 0.6CT TW means 2X 0.6CT =1.20 CT ( written in the picture attached I received via email) and tells me the total now is 10.64 CT. When I asked further that TW is mentioned in the report and that does mean total weight of the diamonds so both diamonds together weigh 0.6CT, and the total weight in the report as 10.05CT, I was told to give them some time so they can verify with IGI.
Has anyone ever had similar issues with IGI reports/buying jewelry? Is this any kind of fraud, it is a well known retailer. First time buying IGI graded jewelry. Attaching the report.
Thank you in advance.
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