- Joined
- Oct 5, 2006
- Messages
- 9,975
Phoenix,
I am straightforward person. She could have just said “you haven’t spent enough with me for a custom order” and I would not have been offended. That’s fair. But when I know so many people that have custom orders it’s different.
To me, it’s like the Hermes Birkin game. If you are upfront that you have a build a long client history to be offered the bag, then ok. But it’s like Hermes saying “we don’t make Birkins” it’s insulting. I think added onto the annoyance of getting the wrong piece….
I’m waiting to see what the customer service on phone says. She was nice. She said she would be in touch with a Chicago store and call me back about the special order. She said “of course we do them. It has to be on the list of orders we can make, I can’t place it myself but I will put you in contact with an SA that will”.
So I’m hopeful. I think if it doesn’t work out… He will try to contact the SA in Houston. But that was a long time ago.. 4 years? My husband buys randomly by walking into store. And the latest piece he created a new account online.
I haven’t been much into developing relationships with SA as I don’t think I buy a lot. I have noticed though that LV in Montreal (I have a long purchase history with them) is very good. And also the Chanel SA in Houston. But other then that… disappointing.
Getting a setting right is difficult especially if you are picky. It’s sounds like for this one, you’ve covered all the bases. Especially the spinning part. I didn’t know there was a solution. I think it’s perfect on you. Do you wear a wedding band?
My ring does spin… but it is too loose. I think I needed 3.75 full… or something, but I don’t tolerate “feeling” the ring on me.
That's too bad about the VCA SA. She's being short-sighed. Anyway, I am not even sure that you need a long purchase history to place a custom order.
My ring does not spin, thank God. That'd drive me bonkers. It's on the same annoyance scale as a pendant or necklace that flips. I haven't worn my wedding ring for many years. I don't stack rings or bracelets. I don't find it comfortable.
I know what you mean about "feeling" the ring. I want my jewellery to be super comfortable that I don't feel them on me when I wear them. I used to be a 3.75 but for some reason my fingers have become bigger, even though I am super skinny now (trying to put on weight, but that's another story).
How about if you do a size 4 so you wouldn't need it re-sized should your fingers, like mine, go up a little big.