DejaWiz
Ideal_Rock
- Joined
- Apr 23, 2021
- Messages
- 6,348
PSers have expressed concern about the Import Duty imposed by the USCBP on Decagon. Today I am happy to report that FedEx refunded my full Import Duty Tax. The US-SG FTA does include the JP Decagon. I initially paid the duty, then appealed ($90 fee) and received my refund today. JP Executive Director, Chloe Peng, worked tirelessly to research and discover the proper regulations to submit to FedEx and USCBP on the customs declaration document. This embellishes and empowers JP's already stellar value added services. I cannot comment on the FTA import duty status ex-US.
Sorry to hear that MightyDucks. I worked with Eugene and almost always received a email back the very same day. He also gave us his number to message on what’s app . I couldn’t be more thrilled with how mine turned out. I hope you’ll be able to get a ring with them in the future.I reached out to JP to inquire about a lab stone. They don’t carry anything over 2 carats in stock. Which I was told would be a good wait time for a custom cut over 2 carats. They also do not include the trade up policy toward lab diamonds only mined. The customer service was meh. It took Chloe almost a week in between each email to respond to my emails. I do agree JP doesn’t get the recognition on this forum he deserves. His diamonds and cut quality is the best of the best. Also, his master setter does truly amazing work. It just wasn’t in my cards for a JP this upgrade.
Hi DRSAMURAI, for the shipment, was there anything you had to prepare on your end before they ship it out to you? Or is everything arranged from their (JP) side?
Hi DRSAMURAI, for the shipment, was there anything you had to prepare on your end before they ship it out to you? Or is everything arranged from their (JP) side?
JANNPAUL continues to amaze and impress me. After placing a deposit on the rough diamond that eventually was crafted into an elite and spectacular 2.227 ct Decagon, I was informed that the lead time would be 2-3 months due to backlog of orders for the single Master Diamond Cutter in Belgium. I have viewed many Miyabi diamond setting videos online on YT, IG & FB. So, due to the wait, I requested JP to video my rough diamond being crafted into a Decagon. JP agreed and here is the link on YT:
The customized video montage depicts the actual rough in Belgium being laser cleaved, bruted and brillianteered into my wife's Decagon. From Belgium to Las Vegas where AGS performed its rigorous metrics analyses to generate the Decagon's grading report.
The peripatetic travels then proceeded on to Singapore where it awaited its bespoke custom designed 18 K WG setting which was hand forged master crafted in Hong Kong. This too is captured in the video.
Then back to Singapore where Master Jewelry Setter Miyabi-san be seen setting the melees and Decagon.
Finally, it was FedEx shipped to us in California and you can view my wife opening her elegantly gorgeous and spectacular Decagon ring to join her Decagon twin earring sisters. We are the proud parents of these beautiful Decagon triplets.
This video montage showcasing the birth of my wife's Decagon diamond and ring creations is a most touching, sentimental and heartfelt memento for us to treasure and cherish for years to come. Our deep gratitude to JP for providing this value added service.
This is so touching!! I teared when I watched your ring being crafted. I've been following their instagram and see that they specialize in high performance cuts in different shapes. Did you have to pay additional fees for the video? I would love if they could do such a video for me too.
Hi there, I too got a decagon stone last month. They made me a video too and there is no charge
The gratis video is another fine aspect of JP’s many value added services. A heart warming memento to cherish.Hi there, I too got a decagon stone last month. They made me a video too and there is no charge