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Agreed. I will say, most likely it was rejected because of the stone clarity more than the metal content. As I mentioned in a post above, when I recently had an item test lower than the stated gold content (marked 14k but tested lower), they reached out to let me know and ask if I still wanted it. It was a very easy interaction in that case. All that to say, I think they are improving in some respects.
 
Agreed. I will say, most likely it was rejected because of the stone clarity more than the metal content. As I mentioned in a post above, when I recently had an item test lower than the stated gold content (marked 14k but tested lower), they reached out to let me know and ask if I still wanted it. It was a very easy interaction in that case. All that to say, I think they are improving in some respects.

Same. They also email me for metal content, which I think it's fair. I'd personally never reject for that unless it's grossly overstated.
 
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